Closed Bug 639299 Opened 13 years ago Closed 11 years ago

[adbe 2821822] Flash crash with sound [@ F967418395______________________________ ]

Categories

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Product:
External Software Affecting Firefox Graveyard
Component:
Flash (Adobe)
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: scoobidiver, Assigned: smadayag)

Details

(Keywords: crash, Whiteboard: [Flash 10.2 only])

Crash Data

It is #88 crasher in 4.0b12 and #107 in 3.6.13.
dsound.dll is always loaded.

Signature	F967418395______________________________
UUID	925c74f1-cee8-4914-818a-0a9a92110306
Process Type	plugin Version: Filename: NPSWF32.dll
Time 	2011-03-06 00:39:25.971892
Uptime	45
Install Age	519389 seconds (6.0 days) since version was first installed.
Product	Firefox
Version	4.0b12
Build ID	20110222210221
Branch	2.0
OS	Windows NT
OS Version	6.1.7601 Service Pack 1
CPU	x86
CPU Info	GenuineIntel family 6 model 15 stepping 13
Crash Reason	EXCEPTION_ACCESS_VIOLATION_READ
Crash Address	0x8
App Notes 	AdapterVendorID: 8086, AdapterDeviceID: 2a42, AdapterDriverVersion: 8.15.10.2202

Frame 	Module 	Signature [Expand] 	Source
0 	NPSWF32.dll 	F967418395______________________________ 	F_1356869620__________________________________________________:285
1 	NPSWF32.dll 	smp_decode_picture 	F_1948563782_____________________________________________:4133
2 	NPSWF32.dll 	F_1269126642______________________ 	F_1948563782_____________________________________________:6015
3 	NPSWF32.dll 	F_698553432_________________________ 	F_687405507_________________________________________________:67
4 	NPSWF32.dll 	avcdec_auxinfo 	F397623443______________________________________________:881
5 	NPSWF32.dll 	F_1299107135__________________________________ 	F353690759___________________________________________:1490
6 	NPSWF32.dll 	F_1616762773_______________________ 	F_1619396283__________________________________________:9564
7 	NPSWF32.dll 	F449608324___________________________________ 	F_1619396283__________________________________________:7424
8 	NPSWF32.dll 	F1455165532_______________________________________________________________________________ 	F_1757525427_______________________________________:16919
9 	NPSWF32.dll 	F695755453____________________________________________________________________ 	F_1757525427_______________________________________:16500
10 	NPSWF32.dll 	F2112316982_________________________________ 	F_1977921776____________________________________________:204
11 	NPSWF32.dll 	F_702766128___________________________________________________________ 	F_1977921776____________________________________________:131
12 	NPSWF32.dll 	F1114448644______________________________________________________ 	F_1498482230____________________________________________________________:21305
13 		@0x24f4416 	
14 	NPSWF32.dll 	F733812712___________________________________________________________________ 	F1816699168___________________________________________________:723
15 	NPSWF32.dll 	F_1452439315________________________________________________ 	F1816699168___________________________________________________:937
16 	NPSWF32.dll 	F_991591267___________________________________________________ 	F521750869___________________________________________________:544
17 	NPSWF32.dll 	F_118611540_______________________________________________ 	F521750869___________________________________________________:502
18 	NPSWF32.dll 	F_1793464356________________________ 	F_1619396283__________________________________________:4099
19 	NPSWF32.dll 	F1295919189______________________________________ 	F_393373768___________________________________________:1800
20 	NPSWF32.dll 	F_1311131038_________________________________________ 	F_393373768___________________________________________:3498
21 	NPSWF32.dll 	F_2025036863______________________ 	F_1757525427_______________________________________:11636
22 	NPSWF32.dll 	F_1995396427_________________ 	F_1757525427_______________________________________:12488
23 	NPSWF32.dll 	F1546913566_____________________________________ 	F1388011105_______________________________________________________________________:3839
24 	NPSWF32.dll 	F957328252________________________ 	F1388011105_______________________________________________________________________:518
25 	user32.dll 	user32.dll@0x1c4e6 	
26 	user32.dll 	user32.dll@0x1c5e6 	
27 	user32.dll 	user32.dll@0x11b30 	
28 	user32.dll 	user32.dll@0x11b56 	
29 	xul.dll 	mozilla::plugins::PluginInstanceChild::FlashThrottleAsyncMsg::Run 	dom/plugins/PluginInstanceChild.cpp:1929
30 	NPSWF32.dll 	F1185421069_____________________________ 	F1388011105_______________________________________________________________________:277
31 	ntdll.dll 	ntdll.dll@0x1e0ec

NPSWF32.dll 	10.2.152.32 	41A78714AF6549399CA80F59AAD15AEC1 	NPSWF32.pdb

More reports at:
https://crash-stats.mozilla.com/report/list?range_value=4&range_unit=weeks&signature=F967418395______________________________

4.0b12 correlations by Flash version give:
         46% (66/144) vs.   7% (4909/68642) 10.2.152.26
         54% (78/144) vs.   6% (4030/68642) 10.2.152.32
we were forwarded steps to repro and are tracking it internally as #2821822.  it is currently in review...
Assignee: nobody → smadayag
Status: NEW → ASSIGNED
Summary: Flash crash with sound [@ F967418395______________________________ ] → [adbe 2821822] Flash crash with sound [@ F967418395______________________________ ]
Version: 10.x → 10.2
With the release of 4.0, this has jumped to our number 2 top crasher.
This will be resolved in the next Flash Player release, Wasabi.  The fix is available for preview in the Wasabi Beta available here:

http://labs.adobe.com/technologies/flashplatformruntimes/flashplayer10-3/

Otherwise, please wait for the upcoming Wasabi release version.
According to correlations by module version, it seems to be fixed in FP 10.2.159.1:
          6% (4/69) vs.   1% (411/66013) 10.2.152.26
         23% (16/69) vs.   1% (796/66013) 10.2.152.32
         71% (49/69) vs.   3% (2052/66013) 10.2.153.1
this is resolved in yesterday's player release, Wasabi 10,3,181,14.  please download the latest player here: http://get.adobe.com/flashplayer/
Status: ASSIGNED → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
It is not fully fixed although it is better than before the patch landing:
F967418395______________________________|EXCEPTION_ACCESS_VIOLATION_READ (171 crashes)
          6% (11/171) vs.   1% (1073/158636) 10.2.152.26
         16% (28/171) vs.   1% (1590/158636) 10.2.152.32
         18% (30/171) vs.   1% (2300/158636) 10.2.153.1
         58% (100/171) vs.   4% (6452/158636) 10.2.159.1
          1% (2/171) vs.   6% (9277/158636) 10.3.181.14
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Crash Signature: [@ F967418395______________________________ ]
There's only one crash in Flash 11.8. Let's consider it as fixed.
Status: REOPENED → RESOLVED
Closed: 13 years ago → 11 years ago
Resolution: --- → FIXED
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 10.2 → unspecified
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
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