640895 - Start-up crash in DgApi.dll@0x50456 [@ PL_DHashTableOperate | ntdll.dll@0x17d07 ] with Digital guardian 5.3.0.2531

Status: RESOLVED WORKSFORME

(Core :: General, defect)

Description

[Scoobidiver (away)]

It is a new crash signature in the trunk.

Signature	PL_DHashTableOperate | ntdll.dll@0x17d07
UUID	6f307c8a-6fba-47a1-85bd-dfbf22110310
Time 	2011-03-10 15:43:43.924618
Uptime	7
Last Crash	29562787 seconds (more than 3 months) before submission
Install Age	7 seconds since version was first installed.
Product	Firefox
Version	4.0
Build ID	20110303194838
Branch	2.0
OS	Windows NT
OS Version	5.1.2600 Service Pack 3
CPU	x86
CPU Info	GenuineIntel family 6 model 15 stepping 13
Crash Reason	EXCEPTION_ACCESS_VIOLATION_READ
Crash Address	0x8

Frame 	Module 	Signature [Expand] 	Source
0 	xul.dll 	PL_DHashTableOperate 	obj-firefox/xpcom/build/pldhash.c:615
1 	ntdll.dll 	ntdll.dll@0x17d07 	
2 	DgApi.dll 	DgApi.dll@0x50456 	
3 	DgApi.dll 	DgApi.dll@0x9c2eb 	
4 	DgApi.dll 	DgApi.dll@0x9c28b 	
5 	DgApi.dll 	DgApi.dll@0x504ef 	
6 	DgApi.dll 	DgApi.dll@0xce5a3 	
7 	ntdll.dll 	ntdll.dll@0x11400 	
8 	DgApi.dll 	DgApi.dll@0x92237 	
9 	DgApi.dll 	DgApi.dll@0x504fa 	
10 	DgApi.dll 	DgApi.dll@0x17b06 	
11 	xul.dll 	xul.dll@0x88e4f 	
12 	DgApi.dll 	DgApi.dll@0x504ef 	
13 	nspr4.dll 	nspr4.dll@0x1c8cf 	
14 	DgApi.dll 	DgApi.dll@0x187c9 	
15 	ntdll.dll 	ntdll.dll@0x7e13f 	
16 	xul.dll 	nsThread::Init 	xpcom/threads/nsThread.cpp:349
17 	xul.dll 	xul.dll@0x88e4f 	
18 	xul.dll 	nsThreadManager::NewThread 	xpcom/threads/nsThreadManager.cpp:249

More reports at:
https://crash-stats.mozilla.com/report/list?range_value=4&range_unit=weeks&signature=PL_DHashTableOperate%20|%20ntdll.dll%400x17d07

Comment 1

[Marcia Knous [:marcia]]

Currently the #12 top crash in the RC browser crashes with 179 crashes.

Comment 2

[Scoobidiver (away)]

There are only 3 impacted users so far.

Comment 3

[Scoobidiver (away)]

There have been no crashes for the last four weeks.
I close it as WFM.