Closed Bug 642101 Opened 9 years ago Closed 6 years ago

Add Facebook recommend and Twitter button below articles

Categories

(support.mozilla.org :: Knowledge Base Software, task)

task
Not set

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: atopal, Unassigned)

References

Details

(Whiteboard: u=user c=wiki s= p= [ux-help needed])

Attachments

(3 files)

Please add a Facebook recommend and a Twitter button below articles. That way we can use positive vibes from people who got help to reach a broader audience.

The tweet should read:
Firefox Help solved my problem, maybe it can solve yours: http://support.mozilla.com
Kadir, any suggestions on exact placement? A quick screenshot/mockup would be created.
Whiteboard: [ux-wanted]
I wonder whether we should only show them when the user clicks on yes for the "was the article helpful" question. Maybe we can later experiment with both ways to display them.
I mean, to figure out if that affects peoples decision to click on yes.
What about the new google +1? I'll take a look and make sure this doesn't require inline scripts or something that would violate CSP.
Assignee: nobody → rrosario
Target Milestone: 2011Q2 → 2011Q3
Assignee: rrosario → nobody
That screenshot is out of date, and sounds like we need design and/or UX input here.
Target Milestone: 2011Q3 → ---
Whiteboard: [ux-wanted] → u=user c=wiki s=2012.3 p= [ux-help needed]
We can also add a little very tiny like button on every kb article
(In reply to Swarnava Sengupta (:Swarnava) from comment #6)
> We can also add a little very tiny like button on every kb article

That's off-topic for this bug. That said, if you have a case for why a Like button should be added (I can't think of one personally), the Contributor forum would be the place to discuss it in: https://support.mozilla.org/en-US/forums/contributors
https://bugzilla.mozilla.org/show_bug.cgi?id=701759 is some ongoing work on making FB Like buttons non-Orwellian. wenzel is a good contact about this. So far, we're using a takeoff of http://www.heise.de/extras/socialshareprivacy/, and Christie Koehler reports that detodosparatodos.org is "almost doing it correctly".
We should ask around webdev as I am sure they have done post to twitter and facebook links that don't involve including their scripts or other CSP/privacy policy violations.
Whiteboard: u=user c=wiki s=2012.3 p= [ux-help needed] → u=user c=wiki s=2012.4 p= [ux-help needed]
Whiteboard: u=user c=wiki s=2012.4 p= [ux-help needed] → u=user c=wiki s= p= [ux-help needed]
We can easily do this by extending the Share URL box and using the privacy-aware social sharing button on bug 723761. Screenshots are attached.
Is it need coding or we can make it as we create share link on every article? Because the share link is created by template article not coding
(In reply to Swarnava Sengupta (:Swarnava) from comment #13)
> Is it need coding or we can make it as we create share link on every
> article? Because the share link is created by template article not coding

I think this needs some coding, but I’m not very clear on what you’re talking about. Could you clarify?
(In reply to Swarnava Sengupta (:Swarnava) from comment #15)
> i am talking about this template 
> https://support.mozilla.org/en-US/kb/templatesharearticle

Embedding the social sharing button will most probably involve coding. Ricky can confirm here.
Yeah, this bug is about adding the little share widget that is being worked on in bug 723761. See example here: http://people.mozilla.org/~pmclanahan/collusion/
I don't think this is important for the KB and we already have short links to facilitate sharing. Closing as wontfix.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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