Closed Bug 647168 Opened 15 years ago Closed 15 years ago

No mapping for the Unicode character exists in the target multi-byte code page

Categories

(Bugzilla :: Bugzilla-General, defect)

Product:
Bugzilla
Component:
Bugzilla-General
Platform:
x86
Other
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: vladimir.lapidus, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0 Build Identifier: Bugzilla 3.6.4 Hello, When trying to create a connection to Bugzilla, the No mapping for the Unicode character exists in the target multi-byte code page error occurs. It looks like it is related to the encoding. What needs to be changed to fix the problem? Reproducible: Always
I have no idea what you are talking about. Bugzilla sends pages using UTF8. See http://www.bugzilla.org/support for help.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
We are trying to to create a connection to Bugzilla in TestComplete but fail to do it because this error occurs. A version is that something is wrong in response headers: the encoding must be UTF-8 (with hyphen) instead of utf8. Does anyone have any idea about what needs to be corrected?
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---
How are you connecting to Bugzilla? What are the headers that Bugzilla is returning? I've never seen any similar problem.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago → 15 years ago
Resolution: --- → WORKSFORME
We are facing the situation that looks like the one described in the forum thread: http://smartbear.com/forums/forum/post.aspx?mode=singleThread&thread=d3b17cd4-dd6b-4c26-8ddb-c22b3fe36b79 We are connecting to Bugzilla from TestComplete. But we do not know WHERE we need to make these corrections or what steps are needed to be undertaken.
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
Is the implication here that Bugzilla is sending a header value with the wrong charset, somewhere? I'm sorry, but I'm not familiar with TestComplete--how is it interacting with Bugzilla? Do you have a copy of the actual headers it is sending or receiving?
>>>Is the implication here that Bugzilla is sending a header value with the wrong charset, somewhere?<<< Yes. >>>I'm sorry, but I'm not familiar with TestComplete--how is it interacting with Bugzilla?<<< It just connects to the Bugzilla database via COM (http://smartbear.com/support/viewarticle/11378/). >>Do you have a copy of the actual headers it is sending or receiving?<<< I am sorry, I do not. I would like to learn how to get the headers (using whiat program and what steps) and how to change utf8 to UTF-8 if that is the case.
Okay, if TestComplete is actually just connecting via COM, then this is a bug in TestComplete, and not a bug in Bugzilla. Please contact the TestComplete maintainers to get this bug fixed.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago → 15 years ago
Resolution: --- → INVALID
OK, but how about response headers mentioned in the forum thread? Could you please help us retrieve them? What way can this be done? And how is it possible to correct them?
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---
Please leave this bug closed. This is not the right place to ask for help, see http://www.bugzilla.org/support (already mentioned in comment 1).
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago → 15 years ago
Resolution: --- → INVALID
You need to log in before you can comment on or make changes to this bug.