663836 - zimbra folders -vs- thunderbird: new folders created are not visible

Status: RESOLVED WORKSFORME

(MailNews Core :: Networking: IMAP, defect)

Description

[Joey Armstrong [:joey]]

In zimbra [~mozilla.com] I created two subfolders for collecting bugs.
   bugzilla & bugzilla::makefiles

Two mail filters were setup to redirect email into these folders:
  filter name: bugzilla-makefiles
  From: bugzilla-daemon
  Subject: makefile
  Action: File into folder 'makefiles'

Filter: bugzilla
  From: bugzilla-daemon
  Action: File into folder 'bugzilla'

Several messages have been filtered into the new folder and are visible using the zimbra web interface (https://mail.mozilla.com) but my bugzilla folders are not visible from thunderbird.

Behavior has been observed on two different machines: linux, mac
I have tried to delete and re-create the account from the "Account Settings" menu to see if that might change behavior but the folder is still not visible.

Comment 1

[Ludovic Hirlimann [:Usul]]

Zimbra doesn't support Xlist.
You'll need to subscribe to the folders. right click on the account name and choose manage subscription.

Comment 2

[David :Bienvenu]

XList is only indirectly relevant, in the sense that we will use XLIST if it's present, but you can also just tell Thunderbird to use LIST instead of LSUB, by going into account settings, server settings, advanced button, and uncheck "only show subscribed folders".  But that might get you some weird zimbra folders in Thunderbird that you don't care to see, in which case, using subscription and subscribing to folders per Ludo's advice is the way to go.

Comment 3

[Joey Armstrong [:joey]]

Thanks, adding subscriptions did the trick.