Firefox Crash @ RtlNtStatusToDosError

RESOLVED INCOMPLETE

Status

()

Core
Networking
--
critical
RESOLVED INCOMPLETE
6 years ago
6 years ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash})

Trunk
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

Seen while reviewing crash stats. This crash is seen across all versions and currently ranks as the #35 top crash on 4.0.1. https://crash-stats.mozilla.com/report/list?signature=RtlNtStatusToDosError to the crashes across all versions. For the most part all the crashes seem to be concentrated in Win XP.

https://crash-stats.mozilla.com/report/index/e4e6d424-dfae-4ffb-a35f-e19162110621

Frame 	Module 	Signature [Expand] 	Source
0 		@0x7ff32710 	
1 		@0x7ff32869 	
2 		@0x7ff35a7a 	
3 		@0xc00000a2 	
4 	ntdll.dll 	RtlNtStatusToDosError 	
5 	ntdll.dll 	NtDeviceIoControlFile 	
6 	ntdll.dll 	RtlNtStatusToDosError 	
7 	ntdll.dll 	RtlNtStatusToDosError 	
8 	mswsock.dll 	NtStatusToSocketError 	
9 	mswsock.dll 	htonl 	
10 		@0x76558d7 	
11 	nspr4.dll 	SocketWrite 	nsprpub/pr/src/io/prsocket.c:701
12 	xul.dll 	nsSocketOutputStream::Write 	netwerk/base/src/nsSocketTransport2.cpp:576
13 	xul.dll 	nsHttpConnection::OnReadSegment 	netwerk/protocol/http/nsHttpConnection.cpp:556
14 	xul.dll 	nsHttpTransaction::ReadRequestSegment 	netwerk/protocol/http/nsHttpTransaction.cpp:434
15 	xul.dll 	nsStringInputStream::ReadSegments 	xpcom/io/nsStringStream.cpp:287
16 	xul.dll 	nsHttpTransaction::ReadSegments 	netwerk/protocol/http/nsHttpTransaction.cpp:459
17 	xul.dll 	nsHttpConnection::OnReadSegment 	netwerk/protocol/http/nsHttpConnection.cpp:558
18 	xul.dll 	nsHttpConnection::OnSocketWritable 	netwerk/protocol/http/nsHttpConnection.cpp:592
19 	xul.dll 	nsHttpConnection::OnOutputStreamReady 	netwerk/protocol/http/nsHttpConnection.cpp:804
20 	xul.dll 	nsSocketOutputStream::OnSocketReady 	netwerk/base/src/nsSocketTransport2.cpp:515
21 	xul.dll 	nsSocketTransport::OnSocketReady 	netwerk/base/src/nsSocketTransport2.cpp:1571
22 	xul.dll 	nsSocketTransportService::DoPollIteration 	netwerk/base/src/nsSocketTransportService2.cpp:687
23 	xul.dll 	nsSocketTransportService::OnProcessNextEvent 	netwerk/base/src/nsSocketTransportService2.cpp:548
24 	xul.dll 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:597
25 	winmm.dll 	timeGetTime 	
26 	xul.dll 	NS_ProcessPendingEvents_P 	obj-firefox/xpcom/build/nsThreadUtils.cpp:200
27 	nspr4.dll 	nspr4.dll@0x1b3af 	
28 	xul.dll 	nsSocketTransportService::Run 	netwerk/base/src/nsSocketTransportService2.cpp:584
29 	xul.dll 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:633
30 	xul.dll 	nsRunnable::Release 	obj-firefox/xpcom/build/nsThreadUtils.cpp:55
31 	nspr4.dll 	_PR_NativeRunThread 	nsprpub/pr/src/threads/combined/pruthr.c:426
32 	ntdll.dll 	RtlpAllocateFromHeapLookaside 	
33 	nspr4.dll 	pr_root 	nsprpub/pr/src/md/windows/w95thred.c:122
34 	mozcrt19.dll 	_callthreadstartex 	obj-firefox/memory/jemalloc/crtsrc/threadex.c:348
35 	mozcrt19.dll 	_threadstartex 	obj-firefox/memory/jemalloc/crtsrc/threadex.c:326
36 	kernel32.dll 	BaseThreadStart
52% (200/386) vs.  27% (36954/135647) jqs@sun.com (Java Quick Starter, http://java.sun.com/javase/downloads/) shows up in the addon correlation, but otherwise not much to go on.
Mentioned Report has "win32sta.dll" listed in the Modules. That points to installed Malware according to a Google Search.

Maybe this is similar to Bug 599354/Bug 647366?

Comment 3

6 years ago
Still a valid crash with over 1200 on 8.0 in the past 4 weeks. It's sitting at #170 on the list for 8.0 so removing the top crash keyword.
Keywords: topcrash

Updated

6 years ago
Depends on: 720655

Comment 4

6 years ago
Since this signature is added to the skiplist, this meta bug has been incomplete
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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