666894 - All I get is a blank Firefox window with a title bar and nothing else

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Tony Corbett]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Media Center PC 5.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; SLCC1; Tablet PC 2.0)
Build Identifier: 

In addition, if I right-click the task bar icon, I get a menu of Frequent sites, Tasks and the usual two things at the bottom. If I select a site, all I get is another blank window.
 
I am using an 18-month old VAIO laptop, VGN FW31E, Windows 7 Home Premium (32-bit).


Reproducible: Always




I am unable to do anything more. There is no URL bar visible and the instructions for getting a stack trace won't work as all I get when I click on the title baar is the usual Windows control menu.

Comment 1

[Tyler Downer [He/Him]]

Please create a fresh profile, http://support.mozilla.com/kb/Managing+profiles

Comment 2

[(mostly gone) XtC4UaLL [:xtc4uall]]

And does temporary disabling of Security related Applications help?

Comment 3

[Simona Badau, Desktop QA]

Mozilla/5.0 (Windows NT 6.1; rv:8.0a1) Gecko/20110710 Firefox/8.0a1

Reporter, are you still experiencing this issue? Did you had the chance to try what was suggested in Comment 1?

Comment 4

[Tony Corbett]

(In reply to comment #1)
> Please create a fresh profile,
> http://support.mozilla.com/kb/Managing+profiles

The problem has disappeared after I did a system restore and re-installed the current version.

Comment 5

[Tony Corbett]

I don't know what you mean by "disabling Security related Applications", but also see Comment 4.

Comment 6

[Simona Badau, Desktop QA]

Mozilla/5.0 (Windows NT 5.1; rv:8.0a1) Gecko/20110807 Firefox/8.0a1

As per Comment 4, setting resolution to RESOLVED WORKSFORME. Reporter, please feel free to reopen this bug if you will experience this issue again.