668965 - [adbe 2851998] Flash crash in F_261459542 mainly on hulu

Status: RESOLVED FIXED

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Scoobidiver (away)]

It is #6 top crasher and #3 top plugin crasher on Mac OS X in 5.0.

According to comments, it seems to happen on hulu.com.

Signature	F_261459542________________________
UUID	4e24eab9-d6dc-4a5e-adeb-5007c2110625
Date Processed	2011-06-25 17:10:32.823751
Uptime	16532
Last Crash	328851 seconds (3.8 days) before submission
Install Age	267732 seconds (3.1 days) since version was first installed.
Install Time	2011-06-22 21:47:50
Product	Firefox
Version	5.0
Build ID	20110615151330
Release Channel	release
Branch	2.2
OS	Mac OS X
OS Version	10.6.7 10J869
CPU	x86
CPU Info	family 6 model 14 stepping 8
Crash Reason	EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
Crash Address	0x3a9635d8
User Comments	Just watching videos on Hulu.com
App Notes 	Renderers: 0x24000,0x20400
EMCheckCompatibility	True

Frame 	Module 	Signature [Expand] 	Source
0 	FlashPlayer-10.6 	F_261459542________________________ 	
1 	FlashPlayer-10.6 	F1591697114___________________________ 	
2 	FlashPlayer-10.6 	F1939449684_________________ 	
3 	FlashPlayer-10.6 	F_1223943503__________________ 	
4 	FlashPlayer-10.6 	F_1078171560________________ 	
5 	FlashPlayer-10.6 	F_753514787___________________ 	
6 	FlashPlayer-10.6 	F_438799222____________________ 	
7 	FlashPlayer-10.6 	F69776750__________________ 	
8 	FlashPlayer-10.6 	F352918927_____ 	
9 	XUL 	nsNPAPIPluginInstance::HandleEvent 	modules/plugin/base/src/nsNPAPIPluginInstance.cpp:582
10 	XUL 	nsPluginInstanceOwner::ProcessEvent 	layout/generic/nsObjectFrame.cpp:5388
11 	XUL 	nsPluginInstanceOwner::DispatchMouseToPlugin 	layout/generic/nsObjectFrame.cpp:4847
12 	XUL 	nsEventListenerManager::HandleEventInternal 	content/events/src/nsEventListenerManager.cpp:175
13 	XUL 	nsEventTargetChainItem::HandleEventTargetChain 	content/events/src/nsEventListenerManager.h:146
14 	XUL 	nsEventDispatcher::Dispatch 	content/events/src/nsEventDispatcher.cpp:646
15 	XUL 	nsEventStateManager::DispatchMouseEvent 	content/events/src/nsEventStateManager.cpp:3663
16 	XUL 	nsEventStateManager::NotifyMouseOut 	content/events/src/nsEventStateManager.cpp:3728
17 	XUL 	nsEventStateManager::NotifyMouseOut 	content/events/src/nsEventStateManager.cpp:3703
18 	XUL 	nsEventStateManager::GenerateMouseEnterExit 	content/events/src/nsEventStateManager.cpp:3832
19 	XUL 	nsEventStateManager::PreHandleEvent 	content/events/src/nsEventStateManager.cpp:1156
20 	XUL 	PresShell::HandleEventInternal 	layout/base/nsPresShell.cpp:6876
21 	XUL 	PresShell::HandlePositionedEvent 	layout/base/nsPresShell.cpp:6727
22 	XUL 	PresShell::HandleEvent 	layout/base/nsPresShell.cpp:6562
23 	XUL 	nsViewManager::DispatchEvent 	view/src/nsViewManager.cpp:1110
24 	XUL 	HandleEvent 	view/src/nsView.cpp:161
25 	XUL 	nsChildView::DispatchEvent 	widget/src/cocoa/nsChildView.mm:1805
26 	XUL 	-[ChildView sendMouseEnterOrExitEvent:enter:type:] 	widget/src/cocoa/nsChildView.mm:3579
27 	XUL 	ChildViewMouseTracker::ReEvaluateMouseEnterState 	widget/src/cocoa/nsChildView.mm:6638
28 	XUL 	-[WindowDelegate windowDidBecomeKey:] 	widget/src/cocoa/nsCocoaWindow.mm:1839 
...

FlashPlayer-10.6 		250F939863FA8EE0617E1D306D5EB9C70 	FlashPlayer-10.6

5.0 correlations by Flash version give on Mac OS X 10.6:
     80% (24/30) vs.  15% (453/3020) FlashPlayer-10.6
         10% (3/30) vs.   1% (26/3020) 024F04AC03667F8116E8C107AD46F26D0
         43% (13/30) vs.   2% (73/3020) 250F939863FA8EE0617E1D306D5EB9C70
          7% (2/30) vs.   4% (110/3020) 8C31DEEB3817A7D46EAF398BE29081260
         13% (4/30) vs.   1% (41/3020) 91A9F4C9E35FC25E987C8EFF94EB3A440
          7% (2/30) vs.   1% (25/3020) CC94B5612734DDA28A12398E229E38F70

More reports at:
https://crash-stats.mozilla.com/report/list?signature=F_261459542________________________

Comment 1

[smadayag]

previously tracking in 2851998.  this has jump significantly and now ranks #2 on the mac platform...

Comment 2

[Jet Villegas (inactive)]

Updated repro steps to include mouse interactions and closing fullscreen windows.

Comment 3

[smadayag]

we could not reproduce the issue.  we could use some help here...

Comment 4

[smadayag]

dev took another look and states the problematic function is no longer called in development.  the code change is in our Cyril release.

leaving open until we ship...

Comment 5

[Scoobidiver (away)]

There's only one crash in Flash for Mac OX 10.6 and above and it's before Firefox 16.0.2.

Comment 6

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.