672989 - Not receiving locale emails for 'approved' or 'ready for localization'

Status: RESOLVED WORKSFORME

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Rebecca Billings [:rbillings]]

Email notifications are not being sent to users who signed up in a locale to receive notification if a kb revision is 'approved' or 'ready for localization'. Notifications are being sent when a revision is waiting for approval, has been edited or to the editor if their revision was approved. 

1) support.allizom.org [also repro'd on support-release, although that was working as of 7/19]
2) rbillings signs up on /en-US/contributors for "approved" email notifications
3)https://support.allizom.org/en-US/kb/adventure/history
4)a KB Reviewer selects a revision and approves it [not one by rbillings]

expected: rbillings receives email stating " article (en-US) has a new approved revision (kbreviewer)
actual: user who made the revision gets approval notice, but not anyone who signed up on the locale

Comment 1

[Rebecca Billings [:rbillings]]

Clarification: approval email for the locale did go through on support-release, but not on support.allizom

Comment 2

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

Hi Rebecca! 

Is this issue still persisting? 

Thanks!

Comment 3

[Ricky Rosario [:rrosario, :r1cky]]

This was some issue related to our stage setup back then.