675384 - Gfx driver block request: <DLL name>

Status: RESOLVED WONTFIX

(Toolkit :: Blocklist Policy Requests, defect)

Description

[Johnny Stenback (:jst)]

Vendor: ATI
Devices: 
Feature: 
Driver versions: 8.17.10.318

Reasons:

This version of the ATI driver seems to be the reason for one of our top crash bugs, at various rankings in various releases. Bug 469267, comment 32 have the details.

Comment 1

[Andrew McCreight [:mccr8]]

Here's some more data from 5.0.  For each kind of crash, the first % on the first line is the number where atidxx32.dll was present, and the first % on the second line is the % with version 8.17.10.318.  So, for the first one, about half of these kinds of crashes had the ATI dll, and about 85% of those crashes had this particular version number.

July 27:
  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_READ (478 crashes)
     48% (230/478) vs.   3% (2847/100813) atidxx32.dll
         42% (200/478) vs.   1% (824/100813) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_WRITE (293 crashes)
     94% (274/293) vs.   3% (2847/100813) atidxx32.dll
         85% (249/293) vs.   1% (824/100813) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ILLEGAL_INSTRUCTION (15 crashes)
     93% (14/15) vs.   3% (2847/100813) atidxx32.dll
         87% (13/15) vs.   1% (824/100813) 8.17.10.318

July 28:

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_READ (198 crashes)
     44% (87/198) vs.   3% (1183/46027) atidxx32.dll
         37% (74/198) vs.   1% (306/46027) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_WRITE (101 crashes)
     92% (93/101) vs.   3% (1183/46027) atidxx32.dll
         82% (83/101) vs.   1% (306/46027) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_EXEC (20 crashes)
     55% (11/20) vs.   3% (1183/46027) atidxx32.dll
         55% (11/20) vs.   1% (306/46027) 8.17.10.318

July 29:

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_WRITE (107 crashes)
     89% (95/107) vs.   3% (840/30851) atidxx32.dll
         80% (86/107) vs.   0% (113/30851) 8.17.10.318

  (read crashes weren't correlated with ATI drivers on that day)

Comment 2

[Scoobidiver (away)]

The branding names of "AuthenticAMD family 20 model 1 stepping 0" (95% of crashes on Windows 7) are AMD C-50/AMD E-350 (APU, combination of CPU and GPU for notebooks):
http://www.amd.com/us/products/notebook/platforms/home/2011-mainstream/Pages/2011-mainstream-platform.aspx
AMD C-50 device ID: unknown
AMD E-350 device ID: unknown

atidxx32.dll version 8.17.10.378 matches Catalyst 10.11 (driver 8.791):
http://developer.amd.com/download/ccc/pages/default.aspx 

Instead of blacklisting all ATI GPUs with 10.11 (currently allowed 10.7 and above), it's better to restrict it to the impacted devices, if someone can get their device ids.

Comment 3

[Andrew McCreight [:mccr8]]

What does a device ID look like (digits, letters, etc.)?  I can dig around in some AMD documentation to try to find information.

It looks like this CPU was released in February of this year, so it is kind of odd that they are using drivers from last November.

Comment 4

[Scoobidiver (away)]

See bug 469267 comment 38.

Comment 5

[Andrew McCreight [:mccr8]]

Yeah, you are probably right.  I'll close this.