Closed Bug 675384 Opened 10 years ago Closed 10 years ago

Gfx driver block request: <DLL name>

Categories

(Toolkit :: Blocklist Policy Requests, defect)

x86_64
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED WONTFIX

People

(Reporter: jst, Unassigned)

References

Details

(Whiteboard: [gfx])

Vendor: ATI
Devices: 
Feature: 
Driver versions: 8.17.10.318

Reasons:

This version of the ATI driver seems to be the reason for one of our top crash bugs, at various rankings in various releases. Bug 469267, comment 32 have the details.
Here's some more data from 5.0.  For each kind of crash, the first % on the first line is the number where atidxx32.dll was present, and the first % on the second line is the % with version 8.17.10.318.  So, for the first one, about half of these kinds of crashes had the ATI dll, and about 85% of those crashes had this particular version number.

July 27:
  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_READ (478 crashes)
     48% (230/478) vs.   3% (2847/100813) atidxx32.dll
         42% (200/478) vs.   1% (824/100813) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_WRITE (293 crashes)
     94% (274/293) vs.   3% (2847/100813) atidxx32.dll
         85% (249/293) vs.   1% (824/100813) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ILLEGAL_INSTRUCTION (15 crashes)
     93% (14/15) vs.   3% (2847/100813) atidxx32.dll
         87% (13/15) vs.   1% (824/100813) 8.17.10.318

July 28:

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_READ (198 crashes)
     44% (87/198) vs.   3% (1183/46027) atidxx32.dll
         37% (74/198) vs.   1% (306/46027) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_WRITE (101 crashes)
     92% (93/101) vs.   3% (1183/46027) atidxx32.dll
         82% (83/101) vs.   1% (306/46027) 8.17.10.318

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_EXEC (20 crashes)
     55% (11/20) vs.   3% (1183/46027) atidxx32.dll
         55% (11/20) vs.   1% (306/46027) 8.17.10.318

July 29:

  GCGraphBuilder::NoteXPCOMChild(nsISupports*)|EXCEPTION_ACCESS_VIOLATION_WRITE (107 crashes)
     89% (95/107) vs.   3% (840/30851) atidxx32.dll
         80% (86/107) vs.   0% (113/30851) 8.17.10.318

  (read crashes weren't correlated with ATI drivers on that day)
Blocks: 469267
The branding names of "AuthenticAMD family 20 model 1 stepping 0" (95% of crashes on Windows 7) are AMD C-50/AMD E-350 (APU, combination of CPU and GPU for notebooks):
http://www.amd.com/us/products/notebook/platforms/home/2011-mainstream/Pages/2011-mainstream-platform.aspx
AMD C-50 device ID: unknown
AMD E-350 device ID: unknown

atidxx32.dll version 8.17.10.378 matches Catalyst 10.11 (driver 8.791):
http://developer.amd.com/download/ccc/pages/default.aspx 

Instead of blacklisting all ATI GPUs with 10.11 (currently allowed 10.7 and above), it's better to restrict it to the impacted devices, if someone can get their device ids.
What does a device ID look like (digits, letters, etc.)?  I can dig around in some AMD documentation to try to find information.

It looks like this CPU was released in February of this year, so it is kind of odd that they are using drivers from last November.
Yeah, you are probably right.  I'll close this.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WONTFIX
Product: addons.mozilla.org → Toolkit
You need to log in before you can comment on or make changes to this bug.