Closed
Bug 677459
Opened 13 years ago
Closed 13 years ago
"Fetching this archived report" fails due to timeout from today
Categories
(Socorro :: General, task)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: alice0775, Unassigned)
Details
Build Identifier: http://hg.mozilla.org/mozilla-central/rev/f414db34c70b Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0a1) Gecko/20110808 Firefox/8.0a1 ID:20110808030804 "Fetching this archived report" fails due to timeout since today. Reproducible: Always Steps to Reproduce: 1. Start browser 2. Open about:crashes 3. Click one of Report ID which is generated today Actual Results: timeout. Expected Results: Crash detail should appear.
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Comment 1•13 years ago
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Talkback is the previous crash reporting system, over to Socorro we go.
Assignee: jay → nobody
Component: Talkback Server & Webtool → Socorro
Product: mozilla.org → Webtools
QA Contact: talkback-server → socorro
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Comment 2•13 years ago
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We had some system issues today. Can you please give me the crash id from about:crashes?
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Reporter | |
Comment 3•13 years ago
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bp-146cb74c-8de6-4cff-8468-7db442110808 bp-d3d220e3-1808-42e3-9eb8-90d732110808 bp-108e5ec5-5fa2-4408-bf9e-820ae2110808 bp-2dfdfac0-32b5-4230-b3bb-5aae22110808 bp-73c45078-6ff2-4113-a5f9-b8519211080 bp-9e12c683-c7a9-4126-8907-e08e3211080 bp-34c4c443-7a99-49dd-b14d-cd1382110808
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Reporter | |
Comment 4•13 years ago
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Paste Er: 5th,6th line on comment #3 bp-73c45078-6ff2-4113-a5f9-b85192110808 bp-9e12c683-c7a9-4126-8907-e08e32110808
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Reporter | |
Comment 5•13 years ago
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Just now, it works again! bp-db2014ee-9b07-426e-a84c-ab2f82110808 bp-1a348b4c-7d15-4a40-bc44-024f12110808 Should I change status to WORKSFORME?
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Comment 6•13 years ago
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no, I still detect a problem with Socorro. some of your earlier UUIDs still won't come up. I suspect they are in a "stuck" state within the 'jobs' table. This is an artifact of the earlier systems issues. We'll need to purge them from the jobs table and then resubmit the processing requests.
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Comment 7•13 years ago
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Lars, is this the reason why crash rates for yesterday are artificially low (ADU numbers look fine, crash numbers not)?
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Comment 8•13 years ago
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http://crash-stats.mozilla.com/report/index/bp-88d406ee-21d9-406e-ae85-aed972110808 is one crash I was never able to get processed.
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Comment 9•13 years ago
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spot checking, it appears that all the crashes mentioned in this bug have now been processed. In comment #3, two of the uuids are incomplete, I added an '8' to the end to make them work. If there are further difficulties, please file another bug.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
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Assignee | |
Updated•13 years ago
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Component: Socorro → General
Product: Webtools → Socorro
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Description
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