Closed
Bug 681521
Opened 13 years ago
Closed 11 years ago
Firefox Crash [@ JS_GetContextPrivate ]
Categories
(Core :: JavaScript Engine, defect)
Tracking
()
RESOLVED
WORKSFORME
| Tracking | Status | |
|---|---|---|
| firefox13 | + | --- |
People
(Reporter: marcia, Unassigned)
Details
(Keywords: crash)
Crash Data
Seen while reviewing crash stats. Almost exclusively Mac crash - https://crash-stats.mozilla.com/report/list?signature=JS_GetContextPrivate seen across all versions. https://crash-stats.mozilla.com/report/index/3cb31d5a-e398-4aee-911f-2de992110823 Possibly related to http://www.trusteer.com/node/170/done?sid=74584 Frame Module Signature [Expand] Source 0 XUL JS_GetContextPrivate js/src/jsapi.cpp:1047 1 RapportTanzan6.dylib RapportTanzan6.dylib@0x6eff 2 XUL NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/unix/xptcinvoke_x86_64_unix.cpp:88 3 RapportTanzan6.dylib RapportTanzan6.dylib@0x6fbb 4 RapportTanzan6.dylib RapportTanzan6.dylib@0x6ffc 5 RapportTanzan6.dylib RapportTanzan6.dylib@0x703e 6 RapportTanzan6.dylib RapportTanzan6.dylib@0x6373 7 XUL nsGlobalChromeWindow::QueryInterface dom/base/nsGlobalWindow.cpp:10084 8 RapportTanzan6.dylib RapportTanzan6.dylib@0x1cc3f 9 XUL NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/unix/xptcinvoke_x86_64_unix.cpp:88 10 RapportTanzan6.dylib RapportTanzan6.dylib@0x13b6d 11 XUL NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/unix/xptcinvoke_x86_64_unix.cpp:88 12 XUL XPCWrappedNative::FindTearOff js/src/xpconnect/src/xpcwrappednative.cpp:1969 13 @0x7fff5fbfa5af 14 XUL XPCWrappedNative::CallMethod js/src/xpconnect/src/xpcwrappednative.cpp:3144 15 XUL XPC_WN_CallMethod js/src/xpconnect/src/xpcwrappednativejsops.cpp:1610 16 XUL js::Interpret js/src/jscntxtinlines.h:277 17 XUL js::RunScript js/src/jsinterp.cpp:613 18 XUL js::Invoke js/src/jsinterp.cpp:694 19 XUL js_fun_apply js/src/jsfun.cpp:2205 20 XUL js::Interpret js/src/jscntxtinlines.h:277 21 XUL js::RunScript js/src/jsinterp.cpp:613 22 XUL js::Invoke js/src/jsinterp.cpp:694 23 XUL array_extra js/src/jsinterpinlines.h:133 24 XUL js::Interpret js/src/jscntxtinlines.h:277 25 XUL js::RunScript js/src/jsinterp.cpp:613 26 XUL js::Invoke js/src/jsinterp.cpp:694 27 XUL js::ExternalInvoke js/src/jsinterp.cpp:816 28 XUL JS_CallFunctionValue js/src/jsapi.cpp:5080 29 XUL nsXPCWrappedJSClass::CallMethod js/src/xpconnect/src/xpcwrappedjsclass.cpp:1662 30 XUL nsXPCWrappedJS::CallMethod js/src/xpconnect/src/xpcwrappedjs.cpp:586 31 XUL PrepareAndDispatch xpcom/reflect/xptcall/src/md/unix/xptcstubs_x86_64_darwin.cpp:153 32 XUL XUL@0xe685fa 33 XUL mozilla::storage::::CompletionNotifier::Run storage/src/mozStorageAsyncStatementExecution.cpp:179 34 XUL nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:618 35 XUL NS_ProcessPendingEvents_P obj-firefox/x86_64/xpcom/build/nsThreadUtils.cpp:195 36 XUL nsBaseAppShell::NativeEventCallback widget/src/xpwidgets/nsBaseAppShell.cpp:130 37 XUL nsAppShell::ProcessGeckoEvents widget/src/cocoa/nsAppShell.mm:422 38 CoreFoundation __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ 39 CoreFoundation __CFRunLoopDoSources0 40 CoreFoundation __CFRunLoopRun 41 CoreFoundation CFRunLoopRunSpecific 42 HIToolbox RunCurrentEventLoopInMode 43 HIToolbox ReceiveNextEventCommon 44 HIToolbox BlockUntilNextEventMatchingListInMode 45 AppKit _DPSNextEvent 46 AppKit -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] 47 XUL nsAppShell::ProcessNextNativeEvent widget/src/cocoa/nsAppShell.mm:698 48 XUL nsBaseAppShell::OnProcessNextEvent widget/src/xpwidgets/nsBaseAppShell.cpp:171 49 XUL nsAppShell::OnProcessNextEvent widget/src/cocoa/nsAppShell.mm:856 50 XUL nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:582 51 XUL NS_ProcessPendingEvents_P obj-firefox/x86_64/xpcom/build/nsThreadUtils.cpp:195 52 XUL nsBaseAppShell::NativeEventCallback widget/src/xpwidgets/nsBaseAppShell.cpp:130 53 XUL nsAppShell::ProcessGeckoEvents widget/src/cocoa/nsAppShell.mm:422 54 CoreFoundation __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ 55 CoreFoundation __CFRunLoopDoSources0 56 CoreFoundation __CFRunLoopRun 57 CoreFoundation CFRunLoopRunSpecific 58 HIToolbox RunCurrentEventLoopInMode 59 HIToolbox ReceiveNextEventCommon 60 HIToolbox BlockUntilNextEventMatchingListInMode 61 AppKit _DPSNextEvent 62 AppKit -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] 63 AppKit -[NSApplication run] 64 XUL nsAppShell::Run widget/src/cocoa/nsAppShell.mm:769 65 XUL nsAppStartup::Run toolkit/components/startup/nsAppStartup.cpp:222 66 XUL XRE_main toolkit/xre/nsAppRunner.cpp:3686 67 firefox-bin main browser/app/nsBrowserApp.cpp:158 68 firefox-bin firefox-bin@0x953
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Reporter | |
Comment 1•13 years ago
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I installed Trusteer Rapport and all of these show up when I am trying to uninstall it: RapportDaishi.dylib RapportTanzan36.dylib akl_driver_2.kext RapportGUI.app RapportTanzan4.dylib librooksbas.dylib RapportKobo6.dylib RapportTanzan5.dylib librooksmce.dylib RapportKobo7.dylib RapportTanzan6.dylib rapportd RapportKukai.dylib RapportUtil1.dylib rooksd RapportTanzan3.dylib RapportWR.dylib RapportTanzan35.dylib akl_driver.kext Some of this dylibs are showing up in the crash stacks.
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Comment 2•12 years ago
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It's #2 top crasher in 13.0 on Mac OS X.
It's correlated to Trusteer Rapport:
JS_GetContextPrivate|EXC_BAD_ACCESS / KERN_INVALID_ADDRESS (23 crashes)
100% (23/23) vs. 16% (120/767) RapportTanzan13.dylib
100% (23/23) vs. 16% (121/767) RapportUtil1.dylib
tracking-firefox13:
--- → ?
Keywords: topcrash
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Comment 3•12 years ago
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Let's get some QA around this and Trusteer on OS X. Thankfully, this isn't a startup crash, but since it is a #2 top crasher, we'll track. Appears to be a new regression in beta 7, since we haven't seen this bug spike up in 12 and it wasn't apparent in beta 6. Could be caused by bug 759788 or bug 757262 in b7.
Keywords: qawanted
Been testing this for just over 30 minutes...Trusteer installed, Firefox 13.0-final. Seems to be mostly for protecting banking sites so I registered my bank as a protected site. I've been performing various actions in my account and tried playing around with different settings in the Rapport console. The only thing that I've noticed so far is stopping and starting Rapport from console appears to cause a 3-5 second hang. No crash so far. Can we dig deeper into Socorro to see if we can get any leads? Simply having it installed and using obvious functionality is not enough to cause this crash.
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Comment 5•12 years ago
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(In reply to Anthony Hughes, Mozilla QA (irc: ashughes) from comment #4) > Can we dig deeper into Socorro to see if we can get any leads? Simply having > it installed and using obvious functionality is not enough to cause this > crash. It seems related to signing in or out of Yahoo mail or playing Farm Town on Facebook.
Is it possible to determine whether this crash happens when no NPAPI plugins are loaded?
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Comment 7•12 years ago
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(In reply to Robert O'Callahan (:roc) (Mozilla Corporation) (away June 9-19) from comment #6) > Is it possible to determine whether this crash happens when no NPAPI plugins > are loaded? I've asked KaiRo/Sheila if this is something that we can find out from crash reports.
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Comment 8•12 years ago
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For somebody who has trusteer installed, can you paste/attach your about:plugins?
(In reply to Benjamin Smedberg [:bsmedberg] from comment #8) > For somebody who has trusteer installed, can you paste/attach your > about:plugins? Sorry, but my Mac died on me over the weekend so I won't be able to send you an about:plugins for this. I assume you are looking to see if Trusteer is installing an add-on/plug-in into Firefox which could be causing this. When I tested this before, there were no additional plug-ins or add-ons installed by Trusteer (just the usual Java, Flash, and Quicktime plugins were visible). Marcia, maybe you can help.
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Comment 10•12 years ago
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The Trusteer people say they have already corrected this issue, so we should track the crash stats and see if the rate is dropping.
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Reporter | |
Comment 11•12 years ago
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72 Mac crashes in the last week in this signature in FF 13, so the volume is relatively low. Across all versions there is a little over 400 crashes.
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Comment 12•12 years ago
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(In reply to Marcia Knous [:marcia] from comment #11) > 72 Mac crashes in the last week in this signature in FF 13, so the volume is > relatively low. Still #11 top browser crasher in 13.0 on Mac.
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Comment 13•12 years ago
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It's now #169 top browser crasher on Mac in 13.0.
Keywords: topcrash
Summary: Firefox Crash [@ JS_GetContextPrivate ] (correlated to Trusteer Rapport) → Firefox Crash [@ JS_GetContextPrivate ]
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Comment 14•11 years ago
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Having Truster Rapport and Latest Nightly 25 installed, I was not able to reproduce any crash. I have also registered on bank, requested on Truster. In adition there are few crashes for the signature mentioned above and none of those crashes are on Mac. (@ JS_GetContextPrivate(JSContext*)) https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=contains&reason_type=contains&date=2013-07-31&range_value=28&range_unit=days&hang_type=any&process_type=any&signature=JS_GetContextPrivate%28JSContext%2A%29 (@ JS_GetContextPrivate) https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=contains&reason_type=contains&date=2013-07-31&range_value=28&range_unit=days&hang_type=any&process_type=any&signature=JS_GetContextPrivate I think this can be closed, based on my investigations done on Mac OS 10.7.5 and Windows 7 x64 and on the stats mentioned above via Soccoro.
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Comment 15•11 years ago
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(In reply to Benjamin Smedberg [:bsmedberg] PTO until 4-Aug from comment #8) > For somebody who has trusteer installed, can you paste/attach your > about:plugins? Truster Rapport is not interacting with about:plugins.
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Comment 16•11 years ago
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(In reply to Mihai Morar, QA (:MihaiMorar) from comment #14) > I think this can be closed, based on my investigations done on Mac OS 10.7.5 > and Windows 7 x64 and on the stats mentioned above via Soccoro. I think so.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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Description
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