Closed
Bug 681521
Opened 13 years ago
Closed 11 years ago
Firefox Crash [@ JS_GetContextPrivate ]
Categories
(Core :: JavaScript Engine, defect)
Tracking
()
RESOLVED
WORKSFORME
| Tracking | Status | |
|---|---|---|
| firefox13 | + | --- |
People
(Reporter: marcia, Unassigned)
Details
(Keywords: crash)
Crash Data
Seen while reviewing crash stats. Almost exclusively Mac crash - https://crash-stats.mozilla.com/report/list?signature=JS_GetContextPrivate seen across all versions.
https://crash-stats.mozilla.com/report/index/3cb31d5a-e398-4aee-911f-2de992110823
Possibly related to http://www.trusteer.com/node/170/done?sid=74584
Frame Module Signature [Expand] Source
0 XUL JS_GetContextPrivate js/src/jsapi.cpp:1047
1 RapportTanzan6.dylib RapportTanzan6.dylib@0x6eff
2 XUL NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/unix/xptcinvoke_x86_64_unix.cpp:88
3 RapportTanzan6.dylib RapportTanzan6.dylib@0x6fbb
4 RapportTanzan6.dylib RapportTanzan6.dylib@0x6ffc
5 RapportTanzan6.dylib RapportTanzan6.dylib@0x703e
6 RapportTanzan6.dylib RapportTanzan6.dylib@0x6373
7 XUL nsGlobalChromeWindow::QueryInterface dom/base/nsGlobalWindow.cpp:10084
8 RapportTanzan6.dylib RapportTanzan6.dylib@0x1cc3f
9 XUL NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/unix/xptcinvoke_x86_64_unix.cpp:88
10 RapportTanzan6.dylib RapportTanzan6.dylib@0x13b6d
11 XUL NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/unix/xptcinvoke_x86_64_unix.cpp:88
12 XUL XPCWrappedNative::FindTearOff js/src/xpconnect/src/xpcwrappednative.cpp:1969
13 @0x7fff5fbfa5af
14 XUL XPCWrappedNative::CallMethod js/src/xpconnect/src/xpcwrappednative.cpp:3144
15 XUL XPC_WN_CallMethod js/src/xpconnect/src/xpcwrappednativejsops.cpp:1610
16 XUL js::Interpret js/src/jscntxtinlines.h:277
17 XUL js::RunScript js/src/jsinterp.cpp:613
18 XUL js::Invoke js/src/jsinterp.cpp:694
19 XUL js_fun_apply js/src/jsfun.cpp:2205
20 XUL js::Interpret js/src/jscntxtinlines.h:277
21 XUL js::RunScript js/src/jsinterp.cpp:613
22 XUL js::Invoke js/src/jsinterp.cpp:694
23 XUL array_extra js/src/jsinterpinlines.h:133
24 XUL js::Interpret js/src/jscntxtinlines.h:277
25 XUL js::RunScript js/src/jsinterp.cpp:613
26 XUL js::Invoke js/src/jsinterp.cpp:694
27 XUL js::ExternalInvoke js/src/jsinterp.cpp:816
28 XUL JS_CallFunctionValue js/src/jsapi.cpp:5080
29 XUL nsXPCWrappedJSClass::CallMethod js/src/xpconnect/src/xpcwrappedjsclass.cpp:1662
30 XUL nsXPCWrappedJS::CallMethod js/src/xpconnect/src/xpcwrappedjs.cpp:586
31 XUL PrepareAndDispatch xpcom/reflect/xptcall/src/md/unix/xptcstubs_x86_64_darwin.cpp:153
32 XUL XUL@0xe685fa
33 XUL mozilla::storage::::CompletionNotifier::Run storage/src/mozStorageAsyncStatementExecution.cpp:179
34 XUL nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:618
35 XUL NS_ProcessPendingEvents_P obj-firefox/x86_64/xpcom/build/nsThreadUtils.cpp:195
36 XUL nsBaseAppShell::NativeEventCallback widget/src/xpwidgets/nsBaseAppShell.cpp:130
37 XUL nsAppShell::ProcessGeckoEvents widget/src/cocoa/nsAppShell.mm:422
38 CoreFoundation __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__
39 CoreFoundation __CFRunLoopDoSources0
40 CoreFoundation __CFRunLoopRun
41 CoreFoundation CFRunLoopRunSpecific
42 HIToolbox RunCurrentEventLoopInMode
43 HIToolbox ReceiveNextEventCommon
44 HIToolbox BlockUntilNextEventMatchingListInMode
45 AppKit _DPSNextEvent
46 AppKit -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
47 XUL nsAppShell::ProcessNextNativeEvent widget/src/cocoa/nsAppShell.mm:698
48 XUL nsBaseAppShell::OnProcessNextEvent widget/src/xpwidgets/nsBaseAppShell.cpp:171
49 XUL nsAppShell::OnProcessNextEvent widget/src/cocoa/nsAppShell.mm:856
50 XUL nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:582
51 XUL NS_ProcessPendingEvents_P obj-firefox/x86_64/xpcom/build/nsThreadUtils.cpp:195
52 XUL nsBaseAppShell::NativeEventCallback widget/src/xpwidgets/nsBaseAppShell.cpp:130
53 XUL nsAppShell::ProcessGeckoEvents widget/src/cocoa/nsAppShell.mm:422
54 CoreFoundation __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__
55 CoreFoundation __CFRunLoopDoSources0
56 CoreFoundation __CFRunLoopRun
57 CoreFoundation CFRunLoopRunSpecific
58 HIToolbox RunCurrentEventLoopInMode
59 HIToolbox ReceiveNextEventCommon
60 HIToolbox BlockUntilNextEventMatchingListInMode
61 AppKit _DPSNextEvent
62 AppKit -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
63 AppKit -[NSApplication run]
64 XUL nsAppShell::Run widget/src/cocoa/nsAppShell.mm:769
65 XUL nsAppStartup::Run toolkit/components/startup/nsAppStartup.cpp:222
66 XUL XRE_main toolkit/xre/nsAppRunner.cpp:3686
67 firefox-bin main browser/app/nsBrowserApp.cpp:158
68 firefox-bin firefox-bin@0x953
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Reporter | |
Comment 1•13 years ago
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I installed Trusteer Rapport and all of these show up when I am trying to uninstall it:
RapportDaishi.dylib RapportTanzan36.dylib akl_driver_2.kext
RapportGUI.app RapportTanzan4.dylib librooksbas.dylib
RapportKobo6.dylib RapportTanzan5.dylib librooksmce.dylib
RapportKobo7.dylib RapportTanzan6.dylib rapportd
RapportKukai.dylib RapportUtil1.dylib rooksd
RapportTanzan3.dylib RapportWR.dylib
RapportTanzan35.dylib akl_driver.kext
Some of this dylibs are showing up in the crash stacks.
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Comment 2•12 years ago
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It's #2 top crasher in 13.0 on Mac OS X.
It's correlated to Trusteer Rapport:
JS_GetContextPrivate|EXC_BAD_ACCESS / KERN_INVALID_ADDRESS (23 crashes)
100% (23/23) vs. 16% (120/767) RapportTanzan13.dylib
100% (23/23) vs. 16% (121/767) RapportUtil1.dylib
tracking-firefox13:
--- → ?
Keywords: topcrash
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Comment 3•12 years ago
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Let's get some QA around this and Trusteer on OS X. Thankfully, this isn't a startup crash, but since it is a #2 top crasher, we'll track. Appears to be a new regression in beta 7, since we haven't seen this bug spike up in 12 and it wasn't apparent in beta 6. Could be caused by bug 759788 or bug 757262 in b7.
Keywords: qawanted
Been testing this for just over 30 minutes...Trusteer installed, Firefox 13.0-final. Seems to be mostly for protecting banking sites so I registered my bank as a protected site. I've been performing various actions in my account and tried playing around with different settings in the Rapport console. The only thing that I've noticed so far is stopping and starting Rapport from console appears to cause a 3-5 second hang. No crash so far.
Can we dig deeper into Socorro to see if we can get any leads? Simply having it installed and using obvious functionality is not enough to cause this crash.
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Comment 5•12 years ago
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(In reply to Anthony Hughes, Mozilla QA (irc: ashughes) from comment #4)
> Can we dig deeper into Socorro to see if we can get any leads? Simply having
> it installed and using obvious functionality is not enough to cause this
> crash.
It seems related to signing in or out of Yahoo mail or playing Farm Town on Facebook.
Is it possible to determine whether this crash happens when no NPAPI plugins are loaded?
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Comment 7•12 years ago
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(In reply to Robert O'Callahan (:roc) (Mozilla Corporation) (away June 9-19) from comment #6)
> Is it possible to determine whether this crash happens when no NPAPI plugins
> are loaded?
I've asked KaiRo/Sheila if this is something that we can find out from crash reports.
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Comment 8•12 years ago
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For somebody who has trusteer installed, can you paste/attach your about:plugins?
(In reply to Benjamin Smedberg [:bsmedberg] from comment #8)
> For somebody who has trusteer installed, can you paste/attach your
> about:plugins?
Sorry, but my Mac died on me over the weekend so I won't be able to send you an about:plugins for this. I assume you are looking to see if Trusteer is installing an add-on/plug-in into Firefox which could be causing this. When I tested this before, there were no additional plug-ins or add-ons installed by Trusteer (just the usual Java, Flash, and Quicktime plugins were visible). Marcia, maybe you can help.
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Comment 10•12 years ago
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The Trusteer people say they have already corrected this issue, so we should track the crash stats and see if the rate is dropping.
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Reporter | |
Comment 11•12 years ago
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72 Mac crashes in the last week in this signature in FF 13, so the volume is relatively low. Across all versions there is a little over 400 crashes.
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Comment 12•12 years ago
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(In reply to Marcia Knous [:marcia] from comment #11)
> 72 Mac crashes in the last week in this signature in FF 13, so the volume is
> relatively low.
Still #11 top browser crasher in 13.0 on Mac.
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Comment 13•12 years ago
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It's now #169 top browser crasher on Mac in 13.0.
Keywords: topcrash
Summary: Firefox Crash [@ JS_GetContextPrivate ] (correlated to Trusteer Rapport) → Firefox Crash [@ JS_GetContextPrivate ]
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Comment 14•11 years ago
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Having Truster Rapport and Latest Nightly 25 installed, I was not able to reproduce any crash. I have also registered on bank, requested on Truster.
In adition there are few crashes for the signature mentioned above and none of those crashes are on Mac.
(@ JS_GetContextPrivate(JSContext*))
https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=contains&reason_type=contains&date=2013-07-31&range_value=28&range_unit=days&hang_type=any&process_type=any&signature=JS_GetContextPrivate%28JSContext%2A%29
(@ JS_GetContextPrivate)
https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=contains&reason_type=contains&date=2013-07-31&range_value=28&range_unit=days&hang_type=any&process_type=any&signature=JS_GetContextPrivate
I think this can be closed, based on my investigations done on Mac OS 10.7.5 and Windows 7 x64 and on the stats mentioned above via Soccoro.
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Comment 15•11 years ago
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(In reply to Benjamin Smedberg [:bsmedberg] PTO until 4-Aug from comment #8)
> For somebody who has trusteer installed, can you paste/attach your
> about:plugins?
Truster Rapport is not interacting with about:plugins.
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Comment 16•11 years ago
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(In reply to Mihai Morar, QA (:MihaiMorar) from comment #14)
> I think this can be closed, based on my investigations done on Mac OS 10.7.5
> and Windows 7 x64 and on the stats mentioned above via Soccoro.
I think so.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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Description
•