[Mobile] Link linking incorrectly

VERIFIED FIXED in 4.1

Status

www.mozilla.org
General
VERIFIED FIXED
7 years ago
6 years ago

People

(Reporter: mcbmoz, Assigned: jlongster)

Tracking

unspecified
x86
Mac OS X

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

7 years ago
Jaclyn,

In the upper right corner of the page there is a download button and text under the button that reads:

**Or visit Firefox.com/m on your browser**

The link doesn't take the user to the /m experience, but rather to the download page (if they're a desktop user) - so it's a bit of a confusing experience.

Can you make a recommendation on how you might want us to make a quick fix?

Comment 1

7 years ago
I recommend linking it to "firefox.com/m" and changing the copy to "Or visit Firefox.com/m on your MOBILE browser"
(Reporter)

Comment 2

7 years ago
(In reply to Jaclyn Fu from comment #1)
> I recommend linking it to "firefox.com/m" and changing the copy to "Or visit
> Firefox.com/m on your MOBILE browser"

Jaclyn, thanks! I think you mean to use the .org in the URL, but we can definitely update the copy.
(Reporter)

Comment 3

7 years ago
Adding James - seems to be a bit more of a technical bug in here too.

James,

Can you go to http://www.mozilla.org/en-US/mobile/features/ and you'll see that there's a link in the upper right corner of the page to firefox.com/m

When a user clicks that link she lands on http://www.mozilla.org/en-US/mobile/

A few observations:

*/firefox drops from the URL (should it be in there?)
*if I go to http://mozilla.org/firefox/m I get the 404 page

Is there something strange happening with the redirect for the mobile site, at least for a user trying to access it on desktop?

Thanks!
CB
Assignee: nobody → jlong
(Reporter)

Comment 4

7 years ago
also applies to the copy/link under the Android button on http://www.mozilla.org/en-US/mobile/

Updated

7 years ago
Target Milestone: 3.9 → 3.10
(Reporter)

Comment 5

7 years ago
Ping James, any thoughts?
(In reply to mcbmoz from comment #3)
> Can you go to http://www.mozilla.org/en-US/mobile/features/ and you'll see
> that there's a link in the upper right corner of the page to firefox.com/m
> 
> When a user clicks that link she lands on
> http://www.mozilla.org/en-US/mobile/

If you do the same on a mobile device, you do end up on the /m download page, so I think this experience works well. You end up on the desktop-oriented page when using a desktop browser, and the mobile-oriented page when in a mobile-browser.

I do agree with Jaclyn's wording change suggestion though. However, I did a bit of SVN/Bugzilla archeology we did used to say "on your phone’s browser". Chrissie, you had us change it to "on your browser" in Bug 662828.

> A few observations:
> */firefox drops from the URL (should it be in there?)
> *if I go to http://mozilla.org/firefox/m I get the 404 page

We seem to have carried over mozilla.com/m to mozilla.org/m, rather than mozilla.org/firefox/m, presumably in the same of being nice to tired mobile thumbs.
(Assignee)

Updated

7 years ago
Target Milestone: 3.10 → 3.12

Updated

7 years ago
Target Milestone: 3.12 → 4.0

Updated

7 years ago
Target Milestone: 4.0 → 4.1
(Assignee)

Comment 7

7 years ago
Sorry I wasn't looking at this bug yet.

(In reply to Steven Garrity from comment #6)
> 
> We seem to have carried over mozilla.com/m to mozilla.org/m, rather than
> mozilla.org/firefox/m, presumably in the same of being nice to tired mobile
> thumbs.

Yes, we didn't change any of the URLs. It is a straight m.com/<path> -> m.org/<path> translation. The only difference is that /firefox is the main landing page now.

The mobile sites have always been just /m and /mobile. There's never been a /firefox/ in the url.

The link shouldn't take you to a mobile version of the page on the desktop browser. So if the copy change helps, I agree with that. Otherwise, it's just a helpful link that only targets phone users.
Ok, let's change:

> Or visit Firefox.com/m on your browser

to:

> Or visit Firefox.com/m on your mobile browser

Pascal, how should we handle that for locales? (includes/l10n/mobile-download.inc.php)
(Assignee)

Comment 9

7 years ago
I can't find any place in the localized files which have the same text. Pascal, can you confirm?
(Assignee)

Updated

7 years ago
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Keywords: qawanted
Resolution: --- → FIXED
Whiteboard: r=96231 b=trunk
(Assignee)

Comment 10

7 years ago
pushed to production r96260

Pascal, if there's anything we need to do for l10n let us know.
(Assignee)

Updated

7 years ago
Whiteboard: r=96231 b=trunk
verified fixed http://www.mozilla.org/en-US/mobile/features/
Status: RESOLVED → VERIFIED
Keywords: qawanted
Component: www.mozilla.org/firefox → www.mozilla.org
Product: Websites → Websites
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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