Closed Bug 684644 Opened 14 years ago Closed 9 years ago

Firefox on Linux cannot upload avatars to most Discuz! sites

Categories

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Product:
External Software Affecting Firefox Graveyard
Component:
Flash (Adobe)
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: jidanni, Unassigned)

Details

Crash Data

Attachments

(2 files)

firefox.png
217.69 KB, image/png
Details
chromium.png
171.04 KB, image/png
Details
User Agent: Mozilla/5.0 (X11; Linux i686; rv:8.0a2) Gecko/20110825 Firefox/8.0a2 Iceweasel/8.0a2 Build ID: 20110825042004 Steps to reproduce: E.g., ragii.com, smcj.net, etc. but note most are in Chinese. Actual results: It gets stuck in the flash interaction. But Chromium works fine.
Note there is no problem on Windows.
Mozilla/5.0 (X11; Linux i686; rv:9.0a1) Gecko/20110913 Firefox/9.0a1 Could you possibly provide an English site that exhibits this issue?
http://en.wikipedia.org/wiki/Discuz! mentions http://www.msg2me.com/ and sure enough, one will get stuck in http://www.msg2me.com/home.php?mod=spacecp&ac=avatar and indeed there are some vestiges of Chinese you will encounter on the way, so do have a Chinese officemate nearby. Be sure you use Firefox on Linux, not Windows.
Mozilla/5.0 (X11; Linux i686; rv:9.0a1) Gecko/20110913 Firefox/9.0a1 Have you tried to reproduce in safe mode? http://support.mozilla.com/en-US/kb/Safe+Mode Or with a clean profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
(In reply to Virgil Dicu [QA] from comment #4) Yes. Write back if you don't get "invalid photograph path". http://www.google.com/search?q=discuz+"invalid+photograph+path" Please test at least once before writing back.
I can't test this as i can't handle my way through Chinese there (and there are no Chinese speakers near by). If you could however try in Safe mode and with a clean profile-then we can at least rule out any problematic add-on or changes to your user profile. That would be the best step at the moment. Have you found any explications on google regarding your error message?
(In reply to Virgil Dicu [QA] from comment #7) > If you could however try in Safe mode and with a clean profile-then we can Been there. Done that. See Comment 5. > Have you found any explications on google regarding your error message? See Comment 6.
(In reply to jidanni from comment #8) > (In reply to Virgil Dicu [QA] from comment #7) > > If you could however try in Safe mode and with a clean profile-then we can > Been there. Done that. See Comment 5. Thanks for checking. > > Have you found any explications on google regarding your error message? > See Comment 6. I did, but like I do not know Chinese, and the English pages are not very relevant. If you can provide a test account and a link to the exact page where one uploads an avatar and simple indications on how to manage understanding in Chinese, I'll be happy to try and reproduce.
Maybe http://moztw.org/ etc. or their China equivalent can be called in to test. Surely your organization has Chinese staff. Else how was the interface translated? Remember to tell them to test this problem on Linux, not Windows.
Is this still an issue with current Firefox versions?
Flags: needinfo?(jidanni)
Currently Flash crashes for both Firefox and Chromium on this site with pristine profile, su - nobody -c 'HOME=/tmp/ firefox ragii.com' Youtube works fine. Yes please get someone who knows Chinese to confirm this, as Discuz! is mostly Chinese user based.
Flags: needinfo?(jidanni)
Version: 8 Branch → 28 Branch
Attached image firefox.png —
Attached image chromium.png —
We observe Chinese tops https://en.wikipedia.org/wiki/List_of_languages_by_number_of_native_speakers https://en.wikipedia.org/wiki/List_of_languages_by_total_number_of_speakers so it might be advisable to find at least on volunteer who can read it in order to confirm this bug.
Adding Anthony and Tracy... perhaps they know someone who can help here.
(In reply to Dan Jacobson from comment #12) > Currently Flash crashes for both Firefox and Chromium on this site with pristine profile I don't see evidence of a Firefox bug here. This is more than likely a bug in the website itself. If their Flash widget crashes in multiple browsers on Linux but not on Windows (as you've illustrated above) it's likely that their widget does not play nicely with older versions of Flash. Unfortunately the latest version of Flash supported on Linux is way behind that of Windows. If you need this to work then I suggest you reach out to the website development team. I'll reopen this bug if you can provide evidence that convinces me this is something we, Mozilla, can and should fix.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INVALID
Version: 28 Branch → 8 Branch
Well nobody will know if nobody tries it.
Version: 8 Branch → 28 Branch
Dan, please stop changing the version field. This field is used to track the version this bug was reported against. A bug is assumed to affect all following versions unless otherwise indicated by Target Milestone and/or status flags. Thank you.
Version: 28 Branch → 8 Branch
Sorry, I was following Debian customs. Anyway I think it would be better for someone to make sure the bug really is invalid.
Summary: Firefox on Linux cannot upload avatars to most Discuz! sites, but Chromium can → Firefox on Linux cannot upload avatars to most Discuz! sites
(In reply to Dan Jacobson from comment #20) > Sorry, I was following Debian customs. > > Anyway I think it would be better for someone to make sure the bug really is > invalid. I can find no evidence to support the claim that this is a Firefox bug. By definition that makes this bug invalid. As stated earlier, please reopen if you can find evidence to support that claim. Until then this bug will remain marked invalid.
Firefox 29.0a1 (20140108093909) zh-TW with Flash Player 11.2.202.232 on Ubuntu 13.10 I can upload avatar to a Discuz! X2.5 site, a X3.1 site, and msg2me.com without problem. All of them are switched to(or already are) zh-CN locale before testing. so, WORKSFORME?
(In reply to Peter Pin-Guang Chen [:petercpg] (MozTW.org) from comment #22) Please test ragii.com. Thanks.
Same, it worked without problem on ragii.com. My Flash Player was upgraded to 11.2.202.335 but I don't expect difference in 11.2.202.232.
Below " 設置我的新頭像 請選擇一個新照片進行上傳編輯。 頭像保存後，您可能需要刷新一下本頁面(按F5鍵)，才能查看最新的頭像效果" I only see "The Adobe Flash plugin has crashed ... send a crash report." OK I sent a crash report and included this bug number in it. Flash Player version installed on this system : 11.2.202.335 Aurora 28.0a2 (2014-01-25)
Crash Signature: d7e61761-d0fd-45bc-9c57-504cb2140125
Please help me reassign this to "Plugins".
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---
Component: General → Flash (Adobe)
Product: Firefox → Plugins
Version: 8 Branch → 11.x
I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago → 9 years ago
Resolution: --- → INCOMPLETE
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 11.x → unspecified
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
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