Please have a field in the crash report and soccorro to report information from the about:support graphics section for Mac/Linux (Android)

NEW
Unassigned

Status

()

7 years ago
7 years ago

People

(Reporter: nhirata, Unassigned)

Tracking

Trunk
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

For Mac:

1. go to : https://crash-stats.mozilla.com/report/index/bp-b775be3d-b6bc-490a-b61f-211b62110816
2. look at app notes
3. look at about:support and the graphics section
Adapter Description0x22600,0x20400WebGL RendererNVIDIA Corporation -- NVIDIA GeForce GT 330M OpenGL Engine -- 2.1 NVIDIA-1.6.36GPU Accelerated Windows27/27 OpenGL

Expected: there shouldn't be a discrepancy
Actual: there is a discrepancy

For Android:
Example 1:
https://crash-stats.mozilla.com/report/index/daad30b2-fa34-4aec-98c5-5bb5c2110921
example here shows : asus Transformer TF101
asus/US_epad/TF101:3.2/HTJ85B/US_epad-8.6.5.9-20110816:user/release-keys 


Example 2:
http://crash-stats.mozilla.com/report/index/167c7ef1-88ca-4cb9-8242-a51562110727
where it states :
Process Notes aren't listed because they're too long
This was on my own toshiba thrive. 


Example 3:
https://crash-stats.mozilla.com/report/index/bp-6f729417-73ca-4c32-9706-dbfd82110901
third example is does not even show the App notes section 

Note:
This might need to move to the breakpad instead of soccorro?

Comment 1

7 years ago
I think it actually belongs in GFX, not in either Breakpad or Socorro. Benoit?
(In reply to Naoki Hirata :nhirata from comment #0)
> For Mac:
> 
> 1. go to :
> https://crash-stats.mozilla.com/report/index/bp-b775be3d-b6bc-490a-b61f-
> 211b62110816
> 2. look at app notes
> 3. look at about:support and the graphics section
> Adapter Description0x22600,0x20400WebGL RendererNVIDIA Corporation -- NVIDIA
> GeForce GT 330M OpenGL Engine -- 2.1 NVIDIA-1.6.36GPU Accelerated
> Windows27/27 OpenGL
> 
> Expected: there shouldn't be a discrepancy
> Actual: there is a discrepancy

What discrepancy do you see at this point?

The discrepancy that I can see is that while Desktop Firefox crash reports report Graphics information, Fennec crash reports don't. If this is what this bug is about, then I confirm that this should move to Core:Graphics.
Component: Socorro → Graphics
Product: Webtools → Core
QA Contact: socorro → thebes
Moved to Core Graphics based on Comment 2
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