Closed Bug 689855 Opened 14 years ago Closed 12 years ago

firefox crashes on google reader if HW acceleration is on

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
7 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: pioneersu, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:7.0) Gecko/20100101 Firefox/7.0 Build ID: 20110922153450 Steps to reproduce: google reader next item Actual results: Just crashed!!!
Application Basics Name Firefox Version 7.0 User Agent Mozilla/5.0 (Windows NT 6.1; rv:7.0) Gecko/20100101 Firefox/7.0 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 1.3.10 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Add-on Compatibility Reporter 0.9 true compatibility@addons.mozilla.org Download Statusbar 0.9.8 true {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389} eCleaner 1.4 true {c72c0c73-4eb0-4fb3-af0f-074e97326cfd} Extended Statusbar 1.5.8 true {daf44bf7-a45e-4450-979c-91cf07434c3d} FireGestures 1.6.6 true firegestures@xuldev.org Greasefire 1.0.6 true greasefire@skrul.com Greasemonkey 0.9.12.beta2 true {e4a8a97b-f2ed-450b-b12d-ee082ba24781} Java Console 6.0.22 true {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} Java Console 6.0.23 true {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} Java Console 6.0.24 true {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} Proxy Selector 0.80.6 true proxyselector@mozilla.org QuickDrag 2.1.3.21 true quickdrag@mozilla.ktechcomputing.com Tab Mix Plus 0.3.8.7pre.110917a true {dc572301-7619-498c-a57d-39143191b318} TabCounter 1.0.3 true tabcounter@felipc.com Xmarks 4.0.2 true foxmarks@kei.com Modified Preferences Name Value browser.link.open_newwindow.restriction 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.buildID 20110922153450 browser.startup.homepage_override.mstone rv:7.0 browser.tabs.animate false browser.tabs.insertRelatedAfterCurrent false browser.tabs.loadDivertedInBackground true browser.tabs.loadFolderAndReplace false browser.tabs.selectOwnerOnClose false browser.tabs.tabMinWidth 60 extensions.checkCompatibility false extensions.checkCompatibility.3.6 false extensions.checkCompatibility.3.6b false extensions.checkCompatibility.3.6p false extensions.checkCompatibility.3.6pre false extensions.checkCompatibility.3.7a false extensions.checkCompatibility.4.0 false extensions.checkCompatibility.4.0b false extensions.checkCompatibility.4.0p false extensions.checkCompatibility.4.0pre false extensions.checkCompatibility.4.2 false extensions.checkCompatibility.4.2a false extensions.checkCompatibility.4.2b false extensions.checkCompatibility.4.2p false extensions.checkCompatibility.4.2pre false extensions.checkCompatibility.5.0 false extensions.checkCompatibility.5.0a false extensions.checkCompatibility.5.0b false extensions.checkCompatibility.5.0p false extensions.checkCompatibility.5.0pre false extensions.checkCompatibility.6.0 false extensions.checkCompatibility.6.0a false extensions.checkCompatibility.7.0 false extensions.checkCompatibility.7.0a false extensions.checkCompatibility.8.0 false extensions.checkCompatibility.8.0a false extensions.checkCompatibility.nightly false extensions.lastAppVersion 7.0 font.language.group zh-TW font.name.monospace.x-western 微軟正黑體 font.name.monospace.zh-TW 微軟正黑體 font.name.sans-serif.x-western 微軟正黑體 font.name.sans-serif.zh-TW 微軟正黑體 font.name.serif.x-western 微軟正黑體 font.name.serif.zh-TW 微軟正黑體 network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 515120 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description ATI Radeon HD 4300/4500 Series Vendor ID 1002 Device ID 954f Adapter RAM 512 Adapter Drivers aticfx32 aticfx32 atiumdag atidxx32 atiumdva Driver Version 8.881.0.0 Driver Date 7-28-2011 Direct2D Enabled true DirectWrite Enabled true (6.1.7601.17563) ClearType Parameters Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 WebGL Renderer Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686) GPU Accelerated Windows 1/1 Direct3D 10
We need the crash ID from about:crashes https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report Your steps to reproduce are incomplete. I don't know what the google reader is and what i have to do to reproduce the crash.
about:crashes ID: 671d9fd5-7702-4985-9fd1-5023f2110928 After I turned off the "hardware acceleration" option, FX7 remains stable all night. BTW, google reader is a service of google for reading RSS sources.
too bad that the stack trace is useless.
Did it crash a lot, or just that one time? If it only crashed once you can't really say disabling hardware acceleration helped. If it crashed a lot and you have additional crash ID's pasting them here might be useful. If the ID in about:crashes doesn't start with bp- then it was not actually submitted to our crash-stats server. Due to load we unfortunately have to reject a random (high) percentage, but if you click on that link it will be submitted as a priority job and then the link will change to bp-XXXX were the number is probably different than the pre-generated one.
Summary: just crash → firefox crashes on google reader if HW acceleration is on
Reporter: Is this still an issue ?
Flags: needinfo?(pioneersu)
Google Reader has been discontinued, so this can't still be an issue.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Flags: needinfo?(pioneersu)
Resolution: --- → INVALID
You need to log in before you can comment on or make changes to this bug.