Closed
Bug 691346
Opened 13 years ago
Closed 12 years ago
sync not working for many weeks
Categories
(Firefox :: Sync, defect)
Firefox
Sync
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: dennis.warren, Unassigned)
References
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:7.0) Gecko/20100101 Firefox/7.0
Build ID: 20110922153450
Steps to reproduce:
Trying to delete account and resync - can't do it.
Actual results:
sync has not been working for many weeks.
Expected results:
it should have sync'd my bookmarks.
Comment 1•13 years ago
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If you actually deleted your sync account, it won't work any longer.
If you mean you removed a client from the account, then you have to add the client back to the sync account.
Reporter | ||
Comment 2•13 years ago
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What I am meaning to say is - sync hasn't been working for a very long time for me. When I tried to get it working again, I changed passwords - I tried deleting the information on the website side - I tried to deleteing the account just to created another. Nothing that I have tried has worked. Is there some way I can just get it off my browser and not use it at all?
(In reply to Tracy Walker [:tracy] from comment #1)
> If you actually deleted your sync account, it won't work any longer.
>
> If you mean you removed a client from the account, then you have to add the
> client back to the sync account.
Comment 3•13 years ago
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mass change of sync error bugs filed during outage.
Blocks: 690470
Whiteboard: [closeme 2011-10-30]
Comment 4•13 years ago
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I have had to reset my Sync ID and PW every other day for well over 3 weeks. Firefox Version 8, Windows 7, New Dell 1600 Laptop (4mo)& New Dell XPS 8300 Desktop 1mo. Problem occurs on both systems. Never had problem until I switched to Windows 7.
Comment 5•13 years ago
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(In reply to Matthew Smith from comment #4)
> I have had to reset my Sync ID and PW every other day for well over 3 weeks.
> Firefox Version 8, Windows 7, New Dell 1600 Laptop (4mo)& New Dell XPS 8300
> Desktop 1mo. Problem occurs on both systems. Never had problem until I
> switched to Windows 7.
Matthew: please file a new bug, rather than diving in on an unrelated older bug. Thanks.
Comment 6•13 years ago
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Matthew, do you have Fx set to not remember passwords?
Whiteboard: [closeme 2011-10-30]
Comment 7•13 years ago
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Yes, I have FX set to remember passwords to sites where no harm can be done or identity stolen
Updated•12 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Assignee | ||
Updated•6 years ago
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Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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Description
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