692096 - 'resp.obj is null' on bookmarks upload

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[jkassay]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

Firefox Sync is no longer working and displaying the following error message: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."


Actual results:

I first thought it was a quota issue but I am only using 2.1MB. Here is the info from the Firefox Sync Log:

(Note: You will see that towards the bottom, the "resp.obj is null" error message with a stacktrace)
---------------------------------------------------------------------------------
1317821678266	Sync.Service	DEBUG	Exception: Some engines did not sync correctly No traceback available
1317822024209	Sync.Service	INFO	Starting sync at 2011-10-05 07:40:24
1317822024211	Sync.SyncScheduler	DEBUG	Clearing sync triggers.
1317822024211	Sync.Service	INFO	In sync().
1317822029507	Sync.Resource	DEBUG	mesg: GET success 200 
1317822029507	Sync.Resource	DEBUG	GET success 200 
1317822029507	Sync.Service	DEBUG	Fetching global metadata record
1317822029507	Sync.Service	DEBUG	Weave Version: 1.10.0 Local Storage: 5 Remote Storage: 5
1317822029507	Sync.Service	INFO	Sync key is up-to-date: no need to upgrade.
1317822029507	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1317822029507	Sync.Service	INFO	Testing info/collections:
1317822029507	Sync.CollectionKeys	INFO	Testing for updateNeeded. Last modified: 1293119089.25
1317822029507	Sync.Service	DEBUG	Refreshing client list.
1317822029508	Sync.Engine.Clients	INFO	0 outgoing items pre-reconciliation
1317822029508	Sync.Engine.Clients	INFO	Records: 0 applied, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1317822029508	Sync.Service	INFO	Updating enabled engines: 2 clients.
1317822029509	Sync.Engine.Bookmarks	INFO	343 outgoing items pre-reconciliation
1317822041618	Sync.Collection	DEBUG	mesg: GET success 200 
1317822041618	Sync.Collection	DEBUG	GET success 200 
1317822041619	Sync.Engine.Bookmarks	INFO	Records: 0 applied, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1317822043371	Sync.Engine.Bookmarks	INFO	Uploading 0 - 100 out of 343 records
1317822043373	Sync.Collection	DEBUG	POST Length: 33585
1317822107538	Sync.Collection	DEBUG	mesg: POST success 200 
1317822107539	Sync.Collection	DEBUG	POST success 200 
1317822107676	Sync.Service	DEBUG	bookmarks failed: resp.obj is null JS Stack trace: ("0 - 100 out")@engines.js:1005 < innerBind("0 - 100 out")@util.js:1159 < SyncEngine__uploadOutgoing()@engines.js:1034 < SyncEngine__sync()@engines.js:1092 < wrappedSync(null)@bookmarks.js:257 < _sync()@bookmarks.js:263 < WrappedNotify()@util.js:164 < Engine_sync()@engines.js:399 < WeaveSvc__syncEngine([object Object])@service.js:1617 < ()@service.js:1509 < WrappedNotify()@util.js:164 < WrappedLock()@util.js:132 < _lockedSync()@service.js:1415 < ()@service.js:1406 < WrappedCatch()@util.js:106 < sync()@service.js:1394
1317822107721	Sync.SyncScheduler	CONFIG	Starting backoff, next sync at:Wed Oct 05 2011 10:13:34 GMT-0600 (Mountain Daylight Time)


Expected results:

Firefox Sync should work correctly.

Comment 1

[Philipp von Weitershausen [:philikon]]

Thanks for the report. I wonder if this is a symptom of the load issues we're currently having, or if it's unrelated.

Comment 2

[Richard Newman [:rnewman]]

Related to Bug 685941?

Comment 3

[Lina Butler [:lina]]

We haven't seen this recently, and it's likely that a lot of our work over the last few years has addressed this.