Closed Bug 692127 Opened 14 years ago Closed 14 years ago

Firefox Cannot Sync

Categories

(Firefox :: Sync, defect)

x86_64
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED FIXED

People

(Reporter: u426980, Unassigned)

References

Details

(Whiteboard: [closeme 2011-10-30])

Attachments

(1 file)

Attached image firefox1.png
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.1 (KHTML, like Gecko) Chrome/14.0.835.202 Safari/535.1 Steps to reproduce: Tried to sync Firefox, either automatically or manually. Actual results: Firefox attempts to sync, but returns an error notification at every attempt with "Unknown Error". Uninstalled and reinstalled Firefox, trying to setup sync returns multiple errors: "Wrong Sync Key", "Missing Account Name" (all credentials are present and correct), as well as "Server Incorrectly Configured" Expected results: Firefox Sync should accept my credentials as well as sync my account.
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
Version: 7 Branch → unspecified
Thanks for your report! Our server infrastructure is experiencing load problems currently. Our Ops team is on the case. Thanks for your patience!
Blocks: 690470
mass change of sync error bugs filed during outage.
Whiteboard: [closeme 2011-10-30]
Servers were repaired. marking as FIXED
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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