Status

Cloud Services
Firefox Sync: Backend
RESOLVED FIXED
6 years ago
6 years ago

People

(Reporter: u426980, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2011-10-30])

Attachments

(1 attachment)

(Reporter)

Description

6 years ago
Created attachment 564873 [details]
firefox1.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.1 (KHTML, like Gecko) Chrome/14.0.835.202 Safari/535.1

Steps to reproduce:

Tried to sync Firefox, either automatically or manually.


Actual results:

Firefox attempts to sync, but returns an error notification at every attempt with "Unknown Error".

Uninstalled and reinstalled Firefox, trying to setup sync returns multiple errors: "Wrong Sync Key", "Missing Account Name" (all credentials are present and correct), as well as "Server Incorrectly Configured"


Expected results:

Firefox Sync should accept my credentials as well as sync my account.
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
Version: 7 Branch → unspecified
Thanks for your report! Our server infrastructure is experiencing load problems currently. Our Ops team is on the case. Thanks for your patience!
Blocks: 690470
mass change of sync error bugs filed during outage.
Whiteboard: [closeme 2011-10-30]
Servers were repaired. marking as FIXED
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
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