Closed Bug 693207 Opened 14 years ago Closed 14 years ago

Clicking Tools-> Page Info freezes and locks up Firefox for a while

Categories

(Firefox :: General, defect)

7 Branch
x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: cito, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 Build ID: 20110928134238 Steps to reproduce: Trying to open Page Info using Tools - > Page Info on Windows XP Firefox 7.0.1 Actual results: When I try to open page info by clicking tools -> Page Info the entire web browser locks and freezes up for a minute or more. The longest has been a minute and half then the page info window finally opens up and the browser goes back to normal. I have uninstalled the extensions I use (adblock, greasemonkey) and tried again and same behavior. I tried in safe mode as well as reinstalling firefox and same behavior. Clicking Tools -> Page Info locks the browser up for a lengthy amount of time. Expected results: What should have happened? Well it should work right, the page info window should open instantly.
On which pages does this occur? Please test with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Does this happen on all pages or just pages with a lot of images or other resources? Does it take long to open page info on this bugzilla page?
This is occuring on any page and just tested and it happens on this bugzilla page for me. I make a new empty profile I also turned off hardware acceleration for testing just in case. I timed it again on this page and I clicked tools-> page info I counted to 45 seconds then I thought let me click somewhere on page when I did the titlebar said NOT RESPONDING after an additional roughly 10 seconds after not responding first appeared the page info window finally popped up. It's got me boggled, this didn't occur before 7.0.1 It seems to freeze up on opening Page Info, I took a moment and tested all the menus, I tested every option under the Tools->Web Developer menu and no freezes. It's only when I open Page Info, I click page info and the whole pc doesn't freeze up just Firefox 7.0.1 freezes and is unresponsive. I notice when it freezes up when I open the task manager the CPU useage jumps to 50% and sticks on 50% solid and doesn't move or change until the freeze stops 45 secs or more later then when the browser unfreezes the cpu useage drops back to 0-1%. I am running a dual core cpu as seen below in the dxdiag paste. It doesn't matter what page I am on and freeze also occurs when I am on a blank page, and it also occurs if I open a new tab and click page info, so it doesn't matter what page, or what state firefox is in, as soon as page info is pressed it freezes, if you click anywhere on browser while it's frozen the titlebar says Not Responding then it eventually unfreezes on it's own and the page info window does open. I didn't notice it at first when I upgraded but I do use the page info window to manually clear specific cookies sometimes and that is how I first noticed this issue. Everything else works perfectly and Firefox 7.0.1 seems to use less memory than previous versions so it's an improvement. I just can't figure out what is causing page info to hang up and freeze the browser like that. It's never caused the browser to crash, just lock up unresponsive for 45 or more seconds then it pops up like there was no problem and again does this on any page, even blank pages. here's my stats on my pc from dxdiag, so that gives a idea of what I'm running all together. ---------------DXDIAG Paste------------------- ------------------ System Information ------------------ Time of this report: 10/13/2011, 21:34:52 Machine name: ERIC Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp2_rtm.040803-2158) Language: English (Regional Setting: English) System Manufacturer: MSI System Model: MS-7325 BIOS: Default System BIOS Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX, 3DNow (2 CPUs), ~2.0GHz Memory: 2048MB RAM Page File: 1265MB used, 3698MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: The file ALCXWDM.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce 9800 GTX+ Manufacturer: NVIDIA Chip type: GeForce 9800 GTX+ DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0613&SUBSYS_0592196E&REV_A2 Display Memory: 512.0 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0012.6658 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 1/7/2011 23:27:00, 6397824 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 1/7/2011 23:27:00, 9888672 bytes Device Identifier: {D7B71E3E-4553-11CF-DC60-9E2503C2CB35} Vendor ID: 0x10DE Device ID: 0x0613 SubSys ID: 0x0592196E Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: Realtek AC97 Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_72671462&REV_A2 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.6160 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 8/18/2006 01:52:00, 4017536 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 8000, 192000 Static/Strm HW Mix Bufs: 26, 24 Static/Strm HW 3D Bufs: 26, 24 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, Yes Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: Realtek AC97 Audio Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.6160 (English) Driver Attributes: Final Retail Date and Size: 8/18/2006 01:52:00, 4017536 bytes Cap Flags: 0x41 Format Flags: 0xFFF ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Microsoft® SiderWinderTM X4 Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x0768 FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x10DE, 0x005A | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 10/8/2004 08:01:47, 57600 bytes | Driver: usbd.sys, 10/8/2004 08:01:47, 4736 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Microsoft SideWinder X4 Keyboard (IntelliType Pro) | Vendor/Product ID: 0x045E, 0x0768 | Matching Device ID: hid\vid_045e&pid_0768&mi_00 | Service: kbdhid | Driver: kbdhid.sys, 8/3/2004 22:58:36, 14848 bytes | Driver: kbdclass.sys, 8/3/2004 23:58:34, 24576 bytes | + HID Keyboard Device | Vendor/Product ID: 0x045E, 0x0768 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 8/3/2004 22:58:36, 14848 bytes | Driver: kbdclass.sys, 8/3/2004 23:58:34, 24576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 8/4/2004 05:01:08, 40840 bytes | Driver: kbdclass.sys, 8/3/2004 23:58:34, 24576 bytes | + PS/2 Compatible Mouse | Matching Device ID: *pnp0f03 | Upper Filters: L8042mou, LMouKE | Service: i8042prt | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 8/4/2004 05:01:08, 40840 bytes | Driver: mouclass.sys, 8/3/2004 23:58:34, 23040 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180) DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK ------------------- DirectPlay Adapters ------------------- DirectPlay8 Serial Service Provider: COM1 DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps ------------------------- ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 15.3 GB Total Space: 76.3 GB File System: NTFS Model: WDC WD800JD-00MSA1 Drive: K: Free Space: 6.4 GB Total Space: 152.6 GB File System: NTFS Model: Maxtor 3200 USB Device Drive: L: Free Space: 14.1 GB Total Space: 238.5 GB File System: NTFS Model: DMI External HDD USB Device Drive: D: Model: RKNQNA RG9IJ0X SCSI CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 49536 bytes -------------- System Devices -------------- Name: NVIDIA GeForce 9800 GTX+ Device ID: PCI\VEN_10DE&DEV_0613&SUBSYS_0592196E&REV_A2\4&5F83F54&0&0070 Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 148992 bytes Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 1/7/2011 23:27:00, 252080 bytes Driver: C:\Program Files\NVIDIA Corporation\license.txt, 1/7/2011 23:27:00, 15511 bytes Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 9888672 bytes Driver: C:\WINDOWS\system32\OpenCL.dll, 1.00.0000.0000 (English), 1/7/2011 23:27:00, 61440 bytes Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 6397824 bytes Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 1958400 bytes Driver: C:\WINDOWS\system32\nvcompiler.dll, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 13004800 bytes Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 4980736 bytes Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 2251368 bytes Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 2916968 bytes Driver: C:\WINDOWS\system32\nvdata.bin, 1/7/2011 23:27:00, 2292678 bytes Driver: C:\WINDOWS\system32\nvinfo.pb, 1/7/2011 23:27:00, 3630 bytes Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0012.6658 (English), 1/7/2011 23:27:00, 14671872 bytes Driver: C:\WINDOWS\system32\nvdispco322090.dll, 2.00.0009.0000 (English), 1/7/2011 23:27:00, 941160 bytes Driver: C:\WINDOWS\system32\nvgenco322040.dll, 2.00.0004.0000 (English), 1/7/2011 23:27:00, 837736 bytes Name: nForce4 HyperTransport Bridge Device ID: PCI\VEN_10DE&DEV_005E&SUBSYS_73251462&REV_A3\3&267A616A&0&00 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_F3\3&267A616A&0&68 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_F3\3&267A616A&0&60 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_F3\3&267A616A&0&58 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&267A616A&0&70 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_005C&SUBSYS_00000000&REV_F2\3&267A616A&0&48 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 68224 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_10DE&DEV_005B&SUBSYS_73251462&REV_A3\3&267A616A&0&11 Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 26624 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 142976 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/3/2004 20:56:48, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 57600 bytes Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 7168 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_10DE&DEV_005A&SUBSYS_73251462&REV_A2\3&267A616A&0&10 Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 17024 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 142976 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/3/2004 20:56:48, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 57600 bytes Name: Realtek AC'97 Audio Device ID: PCI\VEN_10DE&DEV_0059&SUBSYS_72671462&REV_A2\3&267A616A&0&20 Driver: n/a Name: NVIDIA Network Bus Enumerator Device ID: PCI\VEN_10DE&DEV_0057&SUBSYS_73251462&REV_F3\3&267A616A&0&50 Driver: n/a Name: NVIDIA nForce4 Serial ATA Controller Device ID: PCI\VEN_10DE&DEV_0055&SUBSYS_73251462&REV_F3\3&267A616A&0&40 Driver: n/a Name: NVIDIA nForce4 Serial ATA Controller Device ID: PCI\VEN_10DE&DEV_0054&SUBSYS_73251462&REV_F3\3&267A616A&0&38 Driver: n/a Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_10DE&DEV_0053&SUBSYS_73251462&REV_F2\3&267A616A&0&30 Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 25088 bytes Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 10/8/2004 08:01:47, 95360 bytes Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 10/8/2004 08:01:47, 3328 bytes Name: NVIDIA nForce PCI System Management Device ID: PCI\VEN_10DE&DEV_0052&SUBSYS_73251462&REV_A2\3&267A616A&0&09 Driver: n/a Name: PCI standard ISA bridge Device ID: PCI\VEN_10DE&DEV_0050&SUBSYS_00000000&REV_F3\3&267A616A&0&08 Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 10/8/2004 08:01:47, 35840 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&267A616A&0&C3 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&267A616A&0&C2 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&267A616A&0&C1 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&267A616A&0&C0 Driver: n/a ------------------ DirectX Components ------------------ ddraw.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 266240 bytes ddrawex.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 27136 bytes dxapi.sys: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 10496 bytes d3d8.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 1179648 bytes d3d8thk.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 8192 bytes d3d9.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 1689088 bytes d3dim.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 436224 bytes d3dim700.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 825344 bytes d3dramp.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 590336 bytes d3drm.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 350208 bytes d3dxof.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 47616 bytes d3dpmesh.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 34816 bytes dplay.dll: 5.00.2134.0001 English Final Retail 10/8/2004 08:01:47 33040 bytes dplayx.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 229888 bytes dpmodemx.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 23552 bytes dpwsock.dll: 5.00.2134.0001 English Final Retail 10/8/2004 08:01:47 42768 bytes dpwsockx.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 57344 bytes dplaysvr.exe: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 30208 bytes dpnsvr.exe: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 18432 bytes dpnet.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 375296 bytes dpnlobby.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 3584 bytes dpnaddr.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 3584 bytes dpvoice.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 212480 bytes dpvsetup.exe: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 83456 bytes dpvvox.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 116736 bytes dpvacm.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 21504 bytes dpnhpast.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 35328 bytes dpnhupnp.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 60928 bytes dpserial.dll: 5.00.2134.0001 English Final Retail 10/8/2004 08:01:47 53520 bytes dinput.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 159232 bytes dinput8.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 181760 bytes dimap.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 44032 bytes diactfrm.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 394240 bytes joy.cpl: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 68608 bytes gcdef.dll: 5.01.2600.0000 English Final Retail 10/8/2004 08:01:47 76800 bytes pid.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 35328 bytes dsound.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 367616 bytes dsound3d.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 1294336 bytes dswave.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 19456 bytes dsdmo.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 181760 bytes dsdmoprp.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 71680 bytes dmusic.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 104448 bytes dmband.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 28672 bytes dmcompos.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 61440 bytes dmime.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 181248 bytes dmloader.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 35840 bytes dmstyle.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 105984 bytes dmsynth.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 103424 bytes dmscript.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 82432 bytes system.dll: 1.01.4322.2032 English Final Retail 9/27/2009 15:07:47 1224704 bytes Microsoft.DirectX.Direct3D.dll: 9.05.0132.0000 English Final Retail 6/4/2011 21:59:56 473600 bytes Microsoft.DirectX.Direct3DX.dll: 5.04.0000.3900 English Final Retail 5/20/2011 15:51:47 2676224 bytes Microsoft.DirectX.Direct3DX.dll: 9.04.0091.0000 English Final Retail 5/20/2011 15:51:47 2846720 bytes Microsoft.DirectX.Direct3DX.dll: 9.05.0132.0000 English Final Retail 5/20/2011 15:51:48 563712 bytes Microsoft.DirectX.Direct3DX.dll: 9.06.0168.0000 English Final Retail 5/20/2011 15:51:48 567296 bytes Microsoft.DirectX.Direct3DX.dll: 9.07.0239.0000 English Final Retail 5/20/2011 15:51:48 576000 bytes Microsoft.DirectX.Direct3DX.dll: 9.08.0299.0000 English Final Retail 6/4/2011 21:59:57 577024 bytes Microsoft.DirectX.Direct3DX.dll: 9.09.0376.0000 English Final Retail 5/20/2011 15:51:49 577536 bytes Microsoft.DirectX.Direct3DX.dll: 9.10.0455.0000 English Final Retail 5/20/2011 15:51:49 577536 bytes Microsoft.DirectX.Direct3DX.dll: 9.11.0519.0000 English Final Retail 5/20/2011 15:51:49 578560 bytes Microsoft.DirectX.Direct3DX.dll: 9.12.0589.0000 English Final Retail 5/20/2011 15:51:50 578560 bytes Microsoft.DirectX.DirectDraw.dll: 5.04.0000.2904 English Final Retail 6/4/2011 21:59:57 145920 bytes Microsoft.DirectX.DirectInput.dll: 5.04.0000.2904 English Final Retail 6/4/2011 21:59:58 159232 bytes Microsoft.DirectX.DirectPlay.dll: 5.04.0000.2904 English Final Retail 6/4/2011 21:59:59 364544 bytes Microsoft.DirectX.DirectSound.dll: 5.04.0000.2904 English Final Retail 6/4/2011 22:00:00 178176 bytes Microsoft.DirectX.AudioVideoPlayback.dll: 5.04.0000.2904 English Final Retail 6/4/2011 21:59:56 53248 bytes Microsoft.DirectX.Diagnostics.dll: 5.04.0000.2904 English Final Retail 6/4/2011 21:59:56 12800 bytes Microsoft.DirectX.dll: 5.04.0000.2904 English Final Retail 6/4/2011 21:59:55 223232 bytes dx7vb.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 619008 bytes dx8vb.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 1227264 bytes dxdiagn.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 2113536 bytes mfc40.dll: 4.01.0000.6140 English Final Retail 10/8/2004 08:01:47 924432 bytes mfc42.dll: 6.02.4131.0000 English Final Retail 10/8/2004 08:01:47 1028096 bytes wsock32.dll: 5.01.2600.2180 English Final Retail 10/8/2004 08:01:47 22528 bytes amstream.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 70656 bytes devenum.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 59904 bytes dxmasf.dll: 6.04.0009.1125 English Final Retail 10/8/2004 08:01:47 498205 bytes mciqtz32.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 35328 bytes mpg2splt.ax: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 148992 bytes msdmo.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 14336 bytes encapi.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 20480 bytes qasf.dll: 11.00.5721.5145 English Final Retail 10/18/2006 22:47:18 211456 bytes qcap.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 192512 bytes qdv.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 279040 bytes qdvd.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 385024 bytes qedit.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 562176 bytes qedwipes.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 733696 bytes quartz.dll: 6.05.2600.5933 English Final Retail 2/5/2010 14:27:45 1291776 bytes strmdll.dll: 4.01.0000.3928 English Final Retail 10/8/2004 08:01:47 246302 bytes iac25_32.ax: 2.00.0005.0053 English Final Retail 10/8/2004 08:01:47 199680 bytes ir41_32.ax: 4.51.0016.0003 English Final Retail 10/8/2004 08:01:47 848384 bytes ir41_qc.dll: 4.30.0062.0002 English Final Retail 10/8/2004 08:01:47 120320 bytes ir41_qcx.dll: 4.30.0064.0001 English Final Retail 10/8/2004 08:01:47 338432 bytes ir50_32.dll: 5.2562.0015.0055 English Final Retail 10/8/2004 08:01:47 755200 bytes ir50_qc.dll: 5.00.0063.0048 English Final Retail 10/8/2004 08:01:47 200192 bytes ir50_qcx.dll: 5.00.0064.0048 English Final Retail 10/8/2004 08:01:47 183808 bytes ivfsrc.ax: 5.10.0002.0051 English Final Retail 10/8/2004 08:01:47 154624 bytes mswebdvd.dll: 6.05.2600.5857 English Final Retail 8/5/2009 05:01:48 204800 bytes ks.sys: 5.03.2600.2180 English Final Retail 8/4/2004 00:15:22 140928 bytes ksproxy.ax: 5.03.2600.2180 English Final Retail 8/4/2004 01:56:58 130048 bytes ksuser.dll: 5.03.2600.2180 English Final Retail 8/4/2004 04:56:44 4096 bytes stream.sys: 5.03.2600.2180 English Final Retail 8/4/2004 00:08:04 48640 bytes mspclock.sys: 5.03.2600.2180 English Final Retail 8/4/2004 02:58:40 5376 bytes mspqm.sys: 5.01.2600.2180 English Final Retail 8/4/2004 02:58:42 4992 bytes mskssrv.sys: 5.03.2600.2180 English Final Retail 8/4/2004 02:58:42 7552 bytes swenum.sys: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 4352 bytes mstee.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:58:40 5504 bytes bdaplgin.ax: 5.03.0000.0900 English Final Retail 7/9/2004 04:26:38 16896 bytes bdasup.sys: 5.03.0000.0900 English Final Retail 7/9/2004 04:26:38 11392 bytes msdvbnp.ax: 6.05.0001.0900 English Final Retail 7/9/2004 04:26:38 52224 bytes psisdecd.dll: 6.05.0001.0900 English Final Retail 7/9/2004 04:26:40 354816 bytes psisrndr.ax: 6.05.0001.0900 English Final Retail 7/9/2004 04:26:40 30208 bytes ipsink.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 16384 bytes mpeg2data.ax: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 118272 bytes ndisip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:14 10880 bytes mpe.sys: 5.03.0000.0900 English Final Retail 7/9/2004 04:26:38 15104 bytes streamip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:14 15360 bytes msvidctl.dll: 6.05.2600.2180 English Final Retail 10/8/2004 08:01:47 1428480 bytes slip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:18 11136 bytes nabtsfec.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:30 85376 bytes ccdecode.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:18 17024 bytes vbisurf.ax: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 30720 bytes msyuv.dll: 5.03.2600.2180 English Final Retail 8/4/2004 01:56:46 17408 bytes kstvtune.ax: 5.03.2600.2180 English Final Retail 8/4/2004 01:56:58 61952 bytes ksxbar.ax: 5.03.2600.2180 English Final Retail 8/4/2004 01:56:58 43008 bytes kswdmcap.ax: 5.03.2600.2180 English Final Retail 8/4/2004 01:56:58 90624 bytes vfwwdm32.dll: 5.01.2600.2180 English Final Retail 8/4/2004 01:56:48 53760 bytes wstcodec.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:22 19328 bytes wstdecod.dll: 5.03.2600.2180 English Final Retail 10/8/2004 08:01:47 50688 bytes msdv.sys: 5.01.2600.0000 English Final Retail 7/9/2004 04:26:38 52096 bytes ------------------ DirectShow Filters ------------------ WDM Streaming VBI Codecs: NABTS/FEC VBI Codec,0x00200000,2,1,,5.03.2600.2180 CC Decoder,0x00200000,2,1,,5.03.2600.2180 WST Codec,0x00200000,1,1,,5.03.2600.2180 DirectShow Filters: QuickTime Audio Decoder Filter,0x00600800,1,1,, WMAudio Decoder DMO,0x00800800,1,1,, WMAPro over S/PDIF DMO,0x00600800,1,1,, WMA Voice Decoder DMO,0x00600800,1,1,, WMVideo Advanced Decoder DMO,0x00800001,1,1,, Mpeg4s Decoder DMO,0x00800001,1,1,, WMV Screen decoder DMO,0x00800001,1,1,, WMVideo Decoder DMO,0x00800001,1,1,, QuickTime Video Decoder Filter,0x00600800,1,1,, Mpeg43 Decoder DMO,0x00800001,1,1,, Mpeg4 Decoder DMO,0x00800001,1,1,, DivX Decoder Filter,0x00800000,1,1,divxdec.ax,7.00.0000.0031 WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4026.0000 AAudioRipper,0x00200000,0,0,AudioRipper.ax, Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.2600.5933 DV Muxer,0x00400000,0,0,qdv.dll,6.05.2600.2180 Color Space Converter,0x00400001,1,1,quartz.dll,6.05.2600.5933 WM ASF Reader,0x00400000,0,0,qasf.dll,11.00.5721.5145 DivX AAC Decoder,0x00800000,1,1,daac.ax,7.01.0000.0010 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,10.00.0000.3802 AVI Splitter,0x00600000,1,1,quartz.dll,6.05.2600.5933 WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.2600.5933 Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055 CyberLink AudioCD Filter (PDVD6),0x00600000,0,1,CLAudioCD.ax,5.00.0000.2107 Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.2600.2180 CyberLink Audio Decoder,0x00602000,1,1,CLAud.ax,6.00.0000.1027 WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 StreamBufferSink,0x00200000,0,0,sbe.dll,6.05.2600.2180 WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5933 CyberLink Audio Effect (PDVD6),0x00200000,1,1,claudfx.ax,6.00.0000.0917 Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055 WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000 Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000.4487 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.2600.5933 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.2600.5933 MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.0000.0050 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.2600.2180 ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.2600.5933 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.2600.5933 File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,10.00.0000.3802 WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000 DV Splitter,0x00600000,1,2,qdv.dll,6.05.2600.2180 Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.05.2600.5933 Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000 CyberLink Demux (PDVD6),0x00200000,1,0,CLDemuxer.ax,1.00.0000.2221 WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 CyberLink Line21 Decoder (PDVD6),0x00200000,0,2,CLLine21.ax,4.00.0000.4520 Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASX file Parser,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,10.00.0000.3802 NSC file Parser,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.2600.5933 Windows Media source filter,0x00600000,0,2,wmpasf.dll,10.00.0000.3802 Video Renderer,0x00800001,1,0,quartz.dll,6.05.2600.5933 Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.05.2600.2180 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.2600.2180 Video Port Manager,0x00600000,2,1,quartz.dll,6.05.2600.5933 DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,8.02.0000.0026 WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.2600.2180 Video Renderer,0x00400000,1,0,quartz.dll,6.05.2600.5933 CyberLink Audio Spectrum Analyzer (PDVD6),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924 DivX Decoder Filter,0x00800000,1,1,divxdec.ax,7.00.0000.0031 WM ASF Writer,0x00400000,0,0,qasf.dll,11.00.5721.5145 WMT Sample Information Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.2600.2180 Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.0000.4487 DivX Demux,0x00600000,1,0,DivXMedia.ax,0.00.0000.0028 File writer,0x00200000,1,0,qcap.dll,6.05.2600.2180 CyberLink Video/SP Decoder,0x00600000,2,3,CLVSD.ax,6.00.0000.1006 WMT Log Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 WMT Virtual Renderer,0x00200000,1,0,wmm2filt.dll,2.01.4026.0000 DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.2600.2180 CyberLink DVD Navigator (PDVD6),0x00600000,0,3,CLNavX.ax,6.00.0000.1015 CyberLink TimeStretch Filter (PDVD6),0x00200000,1,1,clauts.ax,1.00.0000.2212 Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.2600.2180 Cyberlink SubTitle Importor (PDVD6),0x00200000,1,1,CLSubTitle.ax,1.00.0000.1102 DivX MKV Demux,0x00200000,0,1,DMFSource.ax,1.00.0001.0004 AC3Filter,0x40000000,1,1,ac3filter.ax,1.00.0001.0000 AVI Draw,0x00600064,9,1,quartz.dll,6.05.2600.5933 .RAM file Parser,0x00600000,1,0,wmpasf.dll,10.00.0000.3802 WMT DirectX Transform Wrapper,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 G.711 Codec,0x00200000,1,1,g711codc.ax,5.01.2600.0000 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.2600.2180 DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.2600.2180 Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053 Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,10.00.0000.3802 ASF DIB Handler,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASF ACM Handler,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASF ICM Handler,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASF URL Handler,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,10.00.0000.3802 DivX Subtitle Decoder,0x00600000,1,1,DivXMedia.ax,0.00.0000.0028 9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000 Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.2180 Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.2180 WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000 MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,6.05.2600.2180 WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.2600.2180 Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.2180 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.2180 AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5933 Uncompressed Domain Shot Detection Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.5933 Dump,0x00200000,1,0,DvFileWriter.prm,9.00.0000.0000 QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.5933 Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.5933 MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.5933 Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.5933 File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.5933 XML Playlist,0x00400000,1,0,wmpasf.dll,10.00.0000.3802 AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.2180 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.5933 File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.5933 File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.5933 WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.2180 BDA MPEG2 Transport Information Filter,0x00200000,1,0,psisrndr.ax,6.05.0001.0900 QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5933 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.5933 Sony ExpressFX Chorus,0x00200000,1,1,sfxpfx2.dll,1.00.0000.0499 Sony ExpressFX Delay,0x00200000,1,1,sfxpfx2.dll,1.00.0000.0499 Sony ExpressFX Distortion,0x00200000,1,1,sfxpfx1.dll,1.00.0000.0499 Sony ExpressFX Equalization,0x00200000,1,1,sfxpfx2.dll,1.00.0000.0499 Sony ExpressFX Flange/Wah-Wah,0x00200000,1,1,sfxpfx1.dll,1.00.0000.0499 Sony ExpressFX Amplitude Modulation,0x00200000,1,1,sfxpfx2.dll,1.00.0000.0499 Sony ExpressFX Reverb,0x00200000,1,1,sfxpfx1.dll,1.00.0000.0499 Sony ExpressFX Stutter,0x00200000,1,1,sfxpfx1.dll,1.00.0000.0499 Sony ExpressFX Dynamics,0x00200000,1,1,sfxpfx3.dll,1.00.0000.0135 Sony ExpressFX Graphic EQ,0x00200000,1,1,sfxpfx3.dll,1.00.0000.0135 Sony ExpressFX Noise Gate,0x00200000,1,1,sfxpfx3.dll,1.00.0000.0135 Sony ExpressFX Time Stretch,0x00200000,1,1,sfxpfx3.dll,1.00.0000.0135 Sony ExpressFX Audio Restoration,0x00200000,1,1,xpvinyl.dll,1.00.0000.0614 Sony Multi-Band Dynamics,0x00200000,1,1,sfppack2.dll,1.00.0000.0553 Sony Track Compressor,0x00200000,1,1,sftrkfx1.dll,1.00.0000.0487 Sony Dither,0x00200000,1,1,sftrkfx1.dll,1.00.0000.0487 Sony Chorus,0x00200000,1,1,sfppack1.dll,1.00.0000.0562 Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003 Sony Distortion,0x00200000,1,1,sfppack3.dll,1.00.0000.0575 Sony Gapper/Snipper,0x00200000,1,1,sfppack3.dll,1.00.0000.0575 Sony Simple Delay,0x00200000,1,1,sfppack1.dll,1.00.0000.0562 Sony Reverb,0x00200000,1,1,sfppack1.dll,1.00.0000.0562 Sony Multi-Tap Delay,0x00200000,1,1,sfppack1.dll,1.00.0000.0562 Sony Track Noise Gate,0x00200000,1,1,sftrkfx1.dll,1.00.0000.0487 Sony Graphic EQ,0x00200000,1,1,sfppack2.dll,1.00.0000.0553 Sony Track EQ,0x00200000,1,1,sftrkfx1.dll,1.00.0000.0487 Sony Smooth/Enhance,0x00200000,1,1,sfppack3.dll,1.00.0000.0575 Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003 Sony Resonant Filter,0x00200000,1,1,sfresfilter.dll,1.00.0000.0275 Sony Parametric EQ,0x00200000,1,1,sfppack2.dll,1.00.0000.0553 Sony Time Stretch,0x00200000,1,1,sfppack1.dll,1.00.0000.0562 Sony Noise Gate,0x00200000,1,1,sfppack2.dll,1.00.0000.0553 Sony Paragraphic EQ,0x00200000,1,1,sfppack2.dll,1.00.0000.0553 Sony Vibrato,0x00200000,1,1,sfppack3.dll,1.00.0000.0575 Sony Pitch Shift,0x00200000,1,1,sfppack1.dll,1.00.0000.0562 Sony Flange/Wah-wah,0x00200000,1,1,sfppack3.dll,1.00.0000.0575 Sony Graphic Dynamics,0x00200000,1,1,sfppack2.dll,1.00.0000.0553 Sony Amplitude Modulation,0x00200000,1,1,sfppack3.dll,1.00.0000.0575 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.2600.2180 WDM Streaming Data Transforms: Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,, Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.2600.2180 Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.2600.2180 Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.2600.2180 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,, MSScreen encoder DMO,0x00600800,1,1,, WMVideo9 Encoder DMO,0x00600800,1,1,, MSScreen 9 encoder DMO,0x00600800,1,1,, DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.2180 Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.5933 CineForm HD Codec V2.5,0x00200000,1,1,qcap.dll,6.05.2600.2180 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.2180 DivX® 6.5.1 Codec (2 Logical CPUs),0x00200000,1,1,qcap.dll,6.05.2600.2180 Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.2180 Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.2180 Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.2600.2180 Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.2600.2180 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.2180 Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.2180 Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.2180 Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.2180 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 Sunplus 32-bit Compressor,0x00200000,1,1,qcap.dll,6.05.2600.2180 VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.05.2600.2180 VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.05.2600.2180 DivX® 6.5.1 YV12 Decoder,0x00200000,1,1,qcap.dll,6.05.2600.2180 Audio Compressors: WMA Voice Encoder DMO,0x00600800,1,1,, WM Speech Encoder DMO,0x00600800,1,1,, WMAudio Encoder DMO,0x00600800,1,1,, IAC2,0x00200000,1,1,quartz.dll,6.05.2600.5933 Lernout & Hauspie CELP 4.8kbit/s,0x00200000,1,1,quartz.dll,6.05.2600.5933 Lernout & Hauspie SBC 8kbit/s,0x00200000,1,1,quartz.dll,6.05.2600.5933 Lernout & Hauspie SBC 12kbit/s,0x00200000,1,1,quartz.dll,6.05.2600.5933 Lernout & Hauspie SBC 16kbit/s,0x00200000,1,1,quartz.dll,6.05.2600.5933 IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5933 PCM,0x00200000,1,1,quartz.dll,6.05.2600.5933 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5933 ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.5933 DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.2600.5933 Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.5933 Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.5933 GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.5933 Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.5933 CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.5933 CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.5933 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.5933 Audio Capture Sources: Realtek AC97 Audio,0x00200000,0,0,qcap.dll,6.05.2600.2180 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.5933 Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.2600.5933 WDM Streaming Capture Devices: Realtek AC97 Audio,0x00200000,3,3,,5.03.2600.2180 SuperWebcam Capture,0x00200000,0,1,,5.03.2600.2180 Intel USB Video Camera III,0x00200000,0,1,,5.03.2600.2180 WDM Streaming Rendering Devices: Realtek AC97 Audio,0x00200000,3,3,,5.03.2600.2180 BDA Rendering Filters: BDA IP Sink,0x00200000,1,1,,5.03.2600.2180 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900 Microsoft DVBC Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900 Microsoft DVBS Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900 Microsoft DVBT Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.0001.0900 Video Capture Sources: SuperWebcam Capture,0x00200000,0,1,,5.03.2600.2180 Intel USB Video Camera III,0x00200000,0,1,,5.03.2600.2180 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,1,0,psisrndr.ax,6.05.0001.0900 MPEG-2 Sections and Tables,0x00600000,1,0,mpeg2data.ax,6.05.2600.2180 WDM Streaming Mixer Devices: Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,, BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.2600.2180 Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.2180 XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.2180 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.2600.2180 Audio Renderers: Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.2600.5933 CyberLink Audio Renderer (PDVD6),0x00200000,1,0,CLADR.ax,6.00.0000.1011 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.2600.5933 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.2600.5933 DirectSound: Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.2600.5933 WDM Streaming System Devices: Realtek AC97 Audio,0x00200000,14,2,,5.03.2600.2180 BDA Receiver Component: BDA Slip De-Framer,0x00600000,1,1,,5.03.2600.2180
It is strange to happen if you tried an empty profile. Please post contents of about:support page when running from that new profile. And also about:buildconfig .
I have the same problem with both right-click on 'image info' and Tools dropdown 'page info'. I have tried EVERY troubleshooter at help, and over at Support they suggested I file a bug. It's the same as this one. BTW, I have a work computer where this does NOT happen....also WIndows XP, FIrefox 7.0.1.
Maybe WinDbg Logs of those Minute during Hangs can get us further here: https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg Please attach them as text/plain to this Report.
I can't get that windbg to work right I dont understand it and I tried to follow instructions but it dont work I opened windbg and click open executable and pointed it to firefox and it just errors Copyright (c) Microsoft Corporation. All rights reserved. CommandLine: "C:\Program Files\Mozilla Firefox\firefox.exe" Symbol search path is: *** Invalid *** **************************************************************************** * Symbol loading may be unreliable without a symbol search path. * * Use .symfix to have the debugger choose a symbol path. * * After setting your symbol path, use .reload to refresh symbol locations. * **************************************************************************** Executable search path is: ModLoad: 00400000 004e0000 firefox.exe ModLoad: 7c900000 7c9b0000 ntdll.dll ModLoad: 7c800000 7c8f4000 C:\WINDOWS\system32\kernel32.dll ModLoad: 77d40000 77dd0000 C:\WINDOWS\system32\USER32.dll ModLoad: 77f10000 77f59000 C:\WINDOWS\system32\GDI32.dll ModLoad: 78130000 781df000 C:\Program Files\Mozilla Firefox\MOZCRT19.dll ModLoad: 77c10000 77c68000 C:\WINDOWS\system32\msvcrt.dll (e2c.1b74): Break instruction exception - code 80000003 (first chance) eax=00191eb4 ebx=7ffdd000 ecx=00000004 edx=00000010 esi=00191f48 edi=00191eb4 eip=7c901230 esp=0012fb20 ebp=0012fc94 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202 *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - ntdll!DbgBreakPoint: 7c901230 cc int 3 it wont even work. Ive also had this freeze starting to happen like the previous poster said seems a lot of people on windows xp are having clients freeze up looking through google with 7.0.1 that windbg program doesn't work according to instructions on that link you post. It says click open - executable - open firefox, and it dont work. it just gives the error posted above about symbols. there must be another way to get info cause windbg just isn't working for me. and I dont even know what it's doing, I tried another version but it wanted to install 600 meg of stuff so I cancelled that version.
I tried that windbg and I can't get it to work right It locks up when I tell it to load firefox when i click debug -> go, firefox opens then locks up tight I can't even access any menus or type in address bar I have to manually open task manager and kill it So only info I could get is this, This wont show the actual problem since the debugger doesn't let me have access to try and reproduce the problem When I open firefox in debugger it locks up firefox after it starts and I cant click or type anywhere to test page info. I have to manually kill the firefox task in taskmanager, then to get the debugger to turn control back over i have to go to taskmanager kill firefox then click debug break then debugger wakes back up. I dont understand it at all so I typed in all the commands like it said and let it download symbols, although the client never said busy at all just said reload with couple dots and sat there, never said finished after 30 minutes, so I typed in rest of commands hit debug - go firefox opened and was locked up tight couldnt do squat with it. anyhow i closed windbg and firefox and reopened firefox manually and it still locks up when I click Tools-> Page info On google there are many others with same problems, I was hoping someone here had figured it out before, since there are many same problems mentioned on google of firefox 7.0.1 and windows xp lockups on page info or random freezes, but couldnt find a solution, was hoping there would be one here. Opened log file 'c:\firefox-debug_0edc_2011-10-16_16-47-53-338.log' 0:000> .childdbg 1 Processes created by the current process will be debugged 0:000> .tlist 0n0 System Process 0n4 System 0n452 smss.exe 0n512 csrss.exe 0n536 winlogon.exe 0n580 services.exe 0n592 lsass.exe 0n752 nvsvc32.exe 0n820 svchost.exe 0n868 svchost.exe 0n936 svchost.exe 0n992 svchost.exe 0n1124 svchost.exe 0n1240 spoolsv.exe 0n1504 explorer.exe 0n1564 DUMeter.exe 0n1812 nTuneService.exe 0n1852 svchost.exe 0n1840 itype.exe 0n1104 alg.exe 0n1396 SetPoint.exe 0n1928 KHALMNPR.exe 0n2092 svchost.exe 0n1780 explorer.exe 0n1640 trillian.exe 0n6252 winamp.exe 0n2512 uTorrent.exe 0n7740 SSH.exe 0n1600 wordpad.exe 0n3804 windbg.exe 0n7184 firefox.exe 0:000> sxn gp 0:000> |* lm start end module name 00400000 004e0000 firefox (private pdb symbols) c:\symbols\firefox.pdb\F570F43517444AF68A22EF528EFBEB9B2\firefox.pdb 77c10000 77c68000 msvcrt (pdb symbols) c:\symbols\msvcrt.pdb\A678F3C30DED426B839032B996987E381\msvcrt.pdb 77d40000 77dd0000 USER32 (pdb symbols) c:\symbols\user32.pdb\036A117A6A5C43DE835AE71302E905042\user32.pdb 77f10000 77f59000 GDI32 (pdb symbols) c:\symbols\gdi32.pdb\372C0F0E08FB456EAB7B4CB2B53E27952\gdi32.pdb 78130000 781df000 MOZCRT19 (private pdb symbols) c:\symbols\MOZCRT19.pdb\C41869C2B4F8434E821332016ED649001\MOZCRT19.pdb 7c800000 7c8f4000 kernel32 (pdb symbols) c:\symbols\kernel32.pdb\FB334FB28FA34128BDE9229285BE4C2F2\kernel32.pdb 7c900000 7c9b0000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\36515FB5D04345E491F672FA2E2878C02\ntdll.pdb 0:000> g ModLoad: 10000000 1002c000 C:\Program Files\Mozilla Firefox\nspr4.dll ModLoad: 77dd0000 77e6b000 C:\WINDOWS\system32\ADVAPI32.dll ModLoad: 77e70000 77f01000 C:\WINDOWS\system32\RPCRT4.dll ModLoad: 71ad0000 71ad9000 C:\WINDOWS\system32\WSOCK32.dll ModLoad: 71ab0000 71ac7000 C:\WINDOWS\system32\WS2_32.dll ModLoad: 71aa0000 71aa8000 C:\WINDOWS\system32\WS2HELP.dll ModLoad: 76b40000 76b6d000 C:\WINDOWS\system32\WINMM.dll ModLoad: 003c0000 003c7000 C:\Program Files\Mozilla Firefox\plc4.dll ModLoad: 003d0000 003d7000 C:\Program Files\Mozilla Firefox\plds4.dll ModLoad: 003e0000 003e6000 C:\Program Files\Mozilla Firefox\mozalloc.dll ModLoad: 00b80000 00c3c000 C:\Program Files\Mozilla Firefox\mozsqlite3.dll ModLoad: 00c40000 00c54000 C:\Program Files\Mozilla Firefox\nssutil3.dll ModLoad: 00c60000 00c87000 C:\Program Files\Mozilla Firefox\softokn3.dll ModLoad: 00c90000 00d2d000 C:\Program Files\Mozilla Firefox\nss3.dll ModLoad: 00d30000 00d51000 C:\Program Files\Mozilla Firefox\ssl3.dll ModLoad: 00d60000 00d79000 C:\Program Files\Mozilla Firefox\smime3.dll ModLoad: 00d80000 00f3e000 C:\Program Files\Mozilla Firefox\mozjs.dll ModLoad: 00f40000 01e6a000 C:\Program Files\Mozilla Firefox\xul.dll ModLoad: 7c9c0000 7d1d7000 C:\WINDOWS\system32\SHELL32.dll ModLoad: 77f60000 77fd6000 C:\WINDOWS\system32\SHLWAPI.dll ModLoad: 774e0000 7761c000 C:\WINDOWS\system32\ole32.dll ModLoad: 77c00000 77c08000 C:\WINDOWS\system32\VERSION.dll ModLoad: 73000000 73026000 C:\WINDOWS\system32\WINSPOOL.DRV ModLoad: 763b0000 763f9000 C:\WINDOWS\system32\COMDLG32.dll ModLoad: 773d0000 774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\COMCTL32.dll ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.dll ModLoad: 76380000 76385000 C:\WINDOWS\system32\MSIMG32.dll ModLoad: 76bf0000 76bfb000 C:\WINDOWS\system32\PSAPI.DLL ModLoad: 74d90000 74dfb000 C:\WINDOWS\system32\USP10.dll ModLoad: 77120000 771ac000 C:\WINDOWS\system32\OLEAUT32.dll ModLoad: 7c420000 7c4cf000 C:\Program Files\Mozilla Firefox\MOZCPP19.dll ModLoad: 5ad70000 5ada8000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 01e90000 01e97000 C:\Program Files\Mozilla Firefox\xpcom.dll ModLoad: 59a60000 59b01000 C:\WINDOWS\system32\dbghelp.dll ModLoad: 10d00000 10d0f000 C:\Program Files\Logitech\SetPoint\GameHook.dll ModLoad: 10100000 1010e000 C:\Program Files\Logitech\SetPoint\lgscroll.dll ModLoad: 020e0000 0217b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll ModLoad: 77690000 776b1000 C:\WINDOWS\system32\NTMARTA.DLL ModLoad: 76f60000 76f8c000 C:\WINDOWS\system32\WLDAP32.dll ModLoad: 71bf0000 71c03000 C:\WINDOWS\system32\SAMLIB.dll ModLoad: 77920000 77a13000 C:\WINDOWS\system32\SETUPAPI.dll ModLoad: 76fd0000 7704f000 C:\WINDOWS\system32\CLBCATQ.DLL ModLoad: 77050000 77115000 C:\WINDOWS\system32\COMRes.dll ModLoad: 76d60000 76d79000 C:\WINDOWS\system32\iphlpapi.dll ModLoad: 71a50000 71a8f000 C:\WINDOWS\system32\mswsock.dll ModLoad: 662b0000 66308000 C:\WINDOWS\system32\hnetcfg.dll ModLoad: 71a90000 71a98000 C:\WINDOWS\System32\wshtcpip.dll ModLoad: 02e40000 02e5f000 C:\Program Files\Mozilla Firefox\components\browsercomps.dll ModLoad: 20000000 202c5000 C:\WINDOWS\system32\xpsp2res.dll ModLoad: 76c30000 76c5e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 77a80000 77b14000 C:\WINDOWS\system32\CRYPT32.dll ModLoad: 77b20000 77b32000 C:\WINDOWS\system32\MSASN1.dll ModLoad: 76c90000 76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 73ce0000 73d18000 C:\WINDOWS\system32\t2embed.dll ModLoad: 73dc0000 73dc3000 C:\WINDOWS\system32\LZ32.dll ModLoad: 03000000 03018000 C:\Program Files\Mozilla Firefox\nssdbm3.dll ModLoad: 03020000 03064000 C:\Program Files\Mozilla Firefox\freebl3.dll ModLoad: 03070000 030c8000 C:\Program Files\Mozilla Firefox\nssckbi.dll ModLoad: 76f20000 76f47000 C:\WINDOWS\system32\DNSAPI.dll ModLoad: 76fb0000 76fb8000 C:\WINDOWS\System32\winrnr.dll ModLoad: 16080000 16099000 C:\Program Files\Bonjour\mdnsNSP.dll ModLoad: 76fc0000 76fc6000 C:\WINDOWS\system32\rasadhlp.dll ModLoad: 73b30000 73b44000 C:\WINDOWS\system32\mscms.dll ModLoad: 693f0000 693f9000 C:\WINDOWS\system32\feclient.dll ModLoad: 71b20000 71b32000 C:\WINDOWS\system32\MPR.dll ModLoad: 769c0000 76a73000 C:\WINDOWS\system32\USERENV.dll ModLoad: 7e290000 7e403000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 754d0000 75550000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 5b860000 5b8b5000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 771b0000 7725a000 C:\WINDOWS\system32\WININET.dll ModLoad: 74e30000 74e9c000 C:\WINDOWS\system32\RichEd20.dll ModLoad: 72d20000 72d29000 C:\WINDOWS\system32\wdmaud.drv ModLoad: 72d20000 72d29000 C:\WINDOWS\system32\wdmaud.drv ModLoad: 72d10000 72d18000 C:\WINDOWS\system32\msacm32.drv ModLoad: 77be0000 77bf5000 C:\WINDOWS\system32\MSACM32.dll ModLoad: 77bd0000 77bd7000 C:\WINDOWS\system32\midimap.dll Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/firefox;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv* Executable search path is: ModLoad: 00400000 00406000 plugin-container.exe ModLoad: 7c900000 7c9b0000 ntdll.dll ModLoad: 7c800000 7c8f4000 C:\WINDOWS\system32\kernel32.dll ModLoad: 10000000 10f2a000 C:\Program Files\Mozilla Firefox\xul.dll ModLoad: 00270000 0032c000 C:\Program Files\Mozilla Firefox\mozsqlite3.dll ModLoad: 78130000 781df000 C:\Program Files\Mozilla Firefox\MOZCRT19.dll ModLoad: 77c10000 77c68000 C:\WINDOWS\system32\msvcrt.dll ModLoad: 00410000 005ce000 C:\Program Files\Mozilla Firefox\mozjs.dll ModLoad: 00330000 0035c000 C:\Program Files\Mozilla Firefox\nspr4.dll ModLoad: 77dd0000 77e6b000 C:\WINDOWS\system32\ADVAPI32.dll ModLoad: 77e70000 77f01000 C:\WINDOWS\system32\RPCRT4.dll ModLoad: 71ad0000 71ad9000 C:\WINDOWS\system32\WSOCK32.dll ModLoad: 71ab0000 71ac7000 C:\WINDOWS\system32\WS2_32.dll ModLoad: 71aa0000 71aa8000 C:\WINDOWS\system32\WS2HELP.dll ModLoad: 76b40000 76b6d000 C:\WINDOWS\system32\WINMM.dll ModLoad: 77d40000 77dd0000 C:\WINDOWS\system32\USER32.dll ModLoad: 77f10000 77f59000 C:\WINDOWS\system32\GDI32.dll ModLoad: 00360000 00379000 C:\Program Files\Mozilla Firefox\smime3.dll ModLoad: 005d0000 0066d000 C:\Program Files\Mozilla Firefox\nss3.dll ModLoad: 00380000 00394000 C:\Program Files\Mozilla Firefox\nssutil3.dll ModLoad: 003a0000 003a7000 C:\Program Files\Mozilla Firefox\plc4.dll ModLoad: 003b0000 003b7000 C:\Program Files\Mozilla Firefox\plds4.dll ModLoad: 003c0000 003e1000 C:\Program Files\Mozilla Firefox\ssl3.dll ModLoad: 003f0000 003f6000 C:\Program Files\Mozilla Firefox\mozalloc.dll ModLoad: 7c9c0000 7d1d7000 C:\WINDOWS\system32\SHELL32.dll ModLoad: 77f60000 77fd6000 C:\WINDOWS\system32\SHLWAPI.dll ModLoad: 774e0000 7761c000 C:\WINDOWS\system32\ole32.dll ModLoad: 77c00000 77c08000 C:\WINDOWS\system32\VERSION.dll ModLoad: 73000000 73026000 C:\WINDOWS\system32\WINSPOOL.DRV ModLoad: 763b0000 763f9000 C:\WINDOWS\system32\COMDLG32.dll ModLoad: 773d0000 774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\COMCTL32.dll ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.dll ModLoad: 76380000 76385000 C:\WINDOWS\system32\MSIMG32.dll ModLoad: 76bf0000 76bfb000 C:\WINDOWS\system32\PSAPI.DLL ModLoad: 74d90000 74dfb000 C:\WINDOWS\system32\USP10.dll ModLoad: 77120000 771ac000 C:\WINDOWS\system32\OLEAUT32.dll ModLoad: 7c420000 7c4cf000 C:\Program Files\Mozilla Firefox\MOZCPP19.dll (360.f4c): Break instruction exception - code 80000003 (first chance) eax=00191eb4 ebx=7ffdf000 ecx=00000004 edx=00000010 esi=00191f48 edi=00191eb4 eip=7c901230 esp=0012fb20 ebp=0012fc94 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202 ntdll!DbgBreakPoint: 7c901230 cc int 3 1:032> |* ~* kp . 32 Id: 360.f4c Suspend: 1 Teb: 7ffde000 Unfrozen ChildEBP RetAddr 0012fb1c 7c93edc0 ntdll!DbgBreakPoint 0012fc94 7c921639 ntdll!LdrpInitializeProcess+0xffa 0012fd1c 7c90eac7 ntdll!_LdrpInitialize+0x183 00000000 00000000 ntdll!KiUserApcDispatcher+0x7 ^ User interrupted operation error in '|* ~* kp' 1:032> |* !analyze -v -f ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: ntdll!DbgBreakPoint+0 7c901230 cc int 3 EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) .exr 0xffffffffffffffff ExceptionAddress: 7c901230 (ntdll!DbgBreakPoint) ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 3 Parameter[0]: 00000000 Parameter[1]: 00000004 Parameter[2]: 00000010 FAULTING_THREAD: 00000f4c PROCESS_NAME: plugin-container.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached. EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000004 EXCEPTION_PARAMETER3: 00000010 NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [ProcessName] from Frame:[ffffffff] on thread:[ffffffff] BUGCHECK_STR: APPLICATION_FAULT_LOADER_INIT_FAILURE_80000003 PRIMARY_PROBLEM_CLASS: LOADER_INIT_FAILURE_80000003 DEFAULT_BUCKET_ID: LOADER_INIT_FAILURE_80000003 LAST_CONTROL_TRANSFER: from 7c93edc0 to 7c901230 STACK_TEXT: 0012fb1c 7c93edc0 7ffde000 7ffdf000 00000000 ntdll!DbgBreakPoint 0012fc94 7c921639 0012fd30 7c900000 0012fce0 ntdll!LdrpInitializeProcess+0xffa 0012fd1c 7c90eac7 0012fd30 7c900000 00000000 ntdll!_LdrpInitialize+0x183 00000000 00000000 00000000 00000000 00000000 ntdll!KiUserApcDispatcher+0x7 SYMBOL_NAME: plugin-container.exe!Unknown FOLLOWUP_NAME: MachineOwner MODULE_NAME: plugin_container IMAGE_NAME: plugin-container.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4e83b8cd STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~32s ; kb FAILURE_BUCKET_ID: LOADER_INIT_FAILURE_80000003_80000003_plugin-container.exe!Unknown BUCKET_ID: APPLICATION_FAULT_LOADER_INIT_FAILURE_80000003_plugin-container.exe!Unknown FOLLOWUP_IP: plugin_container!ConvertUTF16toUTF8::write <PERF> (plugin_container+0x0)+0 00400000 4d dec ebp Followup: MachineOwner --------- 1:032> |* lm start end module name 00270000 0032c000 mozsqlite3 (private pdb symbols) c:\symbols\mozsqlite3.pdb\05101C74E8E34A0D91464B18D0A011DE2\mozsqlite3.pdb 00330000 0035c000 nspr4 (private pdb symbols) c:\symbols\nspr4.pdb\CE38814AF958491DA06F7C0416B991A42\nspr4.pdb 00360000 00379000 smime3 (private pdb symbols) c:\symbols\smime3.pdb\951204CF765948D6BA1DC103753792151\smime3.pdb 00380000 00394000 nssutil3 (private pdb symbols) c:\symbols\nssutil3.pdb\3822ABE9D5054AC1B7C378AA823110D91\nssutil3.pdb 003a0000 003a7000 plc4 (private pdb symbols) c:\symbols\plc4.pdb\98FCD4EFC0944976904E2114642550F02\plc4.pdb 003b0000 003b7000 plds4 (private pdb symbols) c:\symbols\plds4.pdb\C5C074DFFA8E44349EB615544F66F5D62\plds4.pdb 003c0000 003e1000 ssl3 (private pdb symbols) c:\symbols\ssl3.pdb\3CE16136B3A54C9A99EFC6344D49D79D1\ssl3.pdb 003f0000 003f6000 mozalloc (private pdb symbols) c:\symbols\mozalloc.pdb\AF3977120BBB4A21BC94CBD5A42A7A032\mozalloc.pdb 00400000 00406000 plugin_container (private pdb symbols) c:\symbols\plugin-container.pdb\541E8C7BA8C344BF89A5799B78021D882\plugin-container.pdb 00410000 005ce000 mozjs (private pdb symbols) c:\symbols\mozjs.pdb\7AFDAE8E2DA14E80A259E1F6F92568AA2\mozjs.pdb 005d0000 0066d000 nss3 (private pdb symbols) c:\symbols\nss3.pdb\0DDE2BB3D27D4EB88CD1D16883877CF01\nss3.pdb 10000000 10f2a000 xul (private pdb symbols) c:\symbols\xul.pdb\02A9993231F144788DF88B12B4CE50D82\xul.pdb 71aa0000 71aa8000 WS2HELP (pdb symbols) c:\symbols\ws2help.pdb\537CE830EFE94FE3A92C95153BDB71462\ws2help.pdb 71ab0000 71ac7000 WS2_32 (pdb symbols) c:\symbols\ws2_32.pdb\07AC08831007408D919E0CCF1EA499BF2\ws2_32.pdb 71ad0000 71ad9000 WSOCK32 (pdb symbols) c:\symbols\wsock32.pdb\E7B6C17E43604822813D3B65499B6C0F2\wsock32.pdb 73000000 73026000 WINSPOOL (pdb symbols) c:\symbols\winspool.pdb\97A6ECC94EA7450CA7D375BD9DFFCA5E2\winspool.pdb 74d90000 74dfb000 USP10 (pdb symbols) c:\symbols\usp10.pdb\14C8D7F8AB3C48A4B95A73BAC9A6B02C1\usp10.pdb 76380000 76385000 MSIMG32 (pdb symbols) c:\symbols\msimg32.pdb\E28D4258D66B428EB5D74279EB57A08F2\msimg32.pdb 76390000 763ad000 IMM32 (pdb symbols) c:\symbols\imm32.pdb\2C17A49C251B4C8EB9E2AD13D7D9EA162\imm32.pdb 763b0000 763f9000 COMDLG32 (pdb symbols) c:\symbols\comdlg32.pdb\4FCBEAD63D7345998C1F92D8DBB0DC272\comdlg32.pdb 76b40000 76b6d000 WINMM (pdb symbols) c:\symbols\winmm.pdb\4FC9F179964745CAA3C78D6FADFC28322\winmm.pdb 76bf0000 76bfb000 PSAPI (pdb symbols) c:\symbols\psapi.pdb\A5C3A1F9689F43D8AD228A09293889702\psapi.pdb 77120000 771ac000 OLEAUT32 (pdb symbols) c:\symbols\oleaut32.pdb\149FB0C830BC400DBA99728EFB58A1132\oleaut32.pdb 773d0000 774d2000 COMCTL32 (pdb symbols) c:\symbols\MicrosoftWindowsCommon-Controls-6.0.2600.2180-comctl32.pdb\C454919C031643618F4CAC675CBC64401\MicrosoftWindowsCommon-Controls-6.0.2600.2180-comctl32.pdb 774e0000 7761c000 ole32 (pdb symbols) c:\symbols\ole32.pdb\092F43621A1A4763AF651D154C2AEEE02\ole32.pdb 77c00000 77c08000 VERSION (pdb symbols) c:\symbols\version.pdb\180A90C40384463E82DDC45B2C8AB76E2\version.pdb 77c10000 77c68000 msvcrt (pdb symbols) c:\symbols\msvcrt.pdb\A678F3C30DED426B839032B996987E381\msvcrt.pdb 77d40000 77dd0000 USER32 (pdb symbols) c:\symbols\user32.pdb\036A117A6A5C43DE835AE71302E905042\user32.pdb 77dd0000 77e6b000 ADVAPI32 (pdb symbols) c:\symbols\advapi32.pdb\455D6C5F184D45BBB5C5F30F829751142\advapi32.pdb 77e70000 77f01000 RPCRT4 (pdb symbols) c:\symbols\rpcrt4.pdb\BEA45A721DA141DAA3BA86B3A20311532\rpcrt4.pdb 77f10000 77f59000 GDI32 (pdb symbols) c:\symbols\gdi32.pdb\372C0F0E08FB456EAB7B4CB2B53E27952\gdi32.pdb 77f60000 77fd6000 SHLWAPI (pdb symbols) c:\symbols\shlwapi.pdb\0CF120C0AC874F06B64256D96DCFEB1E2\shlwapi.pdb 78130000 781df000 MOZCRT19 (private pdb symbols) c:\symbols\MOZCRT19.pdb\C41869C2B4F8434E821332016ED649001\MOZCRT19.pdb 7c420000 7c4cf000 MOZCPP19 (private pdb symbols) c:\symbols\MOZCPP19.pdb\E351AEE73E5F4588B65DB256472CF4C71\MOZCPP19.pdb 7c800000 7c8f4000 kernel32 (pdb symbols) c:\symbols\kernel32.pdb\FB334FB28FA34128BDE9229285BE4C2F2\kernel32.pdb 7c900000 7c9b0000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\36515FB5D04345E491F672FA2E2878C02\ntdll.pdb 7c9c0000 7d1d7000 SHELL32 (pdb symbols) c:\symbols\shell32.pdb\1D082C6DE066485B91BEAD24A3FF1FBC2\shell32.pdb
here is my about build config about:buildconfig Source Built from http://hg.mozilla.org/releases/mozilla-release/rev/58f3edbff1b9 Build platform target i686-pc-mingw32 Build tools Compiler Version Compiler flags d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl 14.00.50727.762 -TC -nologo -W3 -Gy -Fdgenerated.pdb -we4553 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl 14.00.50727.762 -TP -nologo -W3 -Gy -Fdgenerated.pdb -wd4800 -we4553 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 Configure arguments --enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-jemalloc --enable-tests --enable-official-branding ------------------------------------------------------------------------ and here is my about:support Application Basics Name Firefox Version 7.0.1 User Agent Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 1.3.10 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Java Console 6.0.27 false {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importDefaults false browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage_override.buildID 20110928134238 browser.startup.homepage_override.mstone rv:7.0.1 dom.disable_window_move_resize true extensions.lastAppVersion 7.0.1 gfx.direct2d.disabled true layers.acceleration.disabled true network.cookie.prefsMigrated true network.http.max-persistent-connections-per-server 2 network.http.pipelining true network.http.pipelining.maxrequests 8 network.http.proxy.pipelining true places.database.lastMaintenance 1318751375 places.history.expiration.transient_current_max_pages 64404 places.last_vacuum 1296727781 print.print_bgcolor false print.print_bgimages false print.print_command print.print_downloadfonts false print.print_evenpages true print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_pagedelay 500 print.print_paper_data 0 print.print_paper_height 11.00 print.print_paper_size_type 1 print.print_paper_size_unit 0 print.print_paper_width 8.50 print.print_printer Canon MP560 series Printer print.print_reversed false print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 0 print.print_unwriteable_margin_left 0 print.print_unwriteable_margin_right 0 print.print_unwriteable_margin_top 0 print.printer_Canon_MP560_series_Printer.print_bgcolor false print.printer_Canon_MP560_series_Printer.print_bgimages false print.printer_Canon_MP560_series_Printer.print_command print.printer_Canon_MP560_series_Printer.print_downloadfonts false print.printer_Canon_MP560_series_Printer.print_edge_bottom 0 print.printer_Canon_MP560_series_Printer.print_edge_left 0 print.printer_Canon_MP560_series_Printer.print_edge_right 0 print.printer_Canon_MP560_series_Printer.print_edge_top 0 print.printer_Canon_MP560_series_Printer.print_evenpages true print.printer_Canon_MP560_series_Printer.print_footercenter print.printer_Canon_MP560_series_Printer.print_footerleft &PT print.printer_Canon_MP560_series_Printer.print_footerright &D print.printer_Canon_MP560_series_Printer.print_headercenter print.printer_Canon_MP560_series_Printer.print_headerleft &T print.printer_Canon_MP560_series_Printer.print_headerright &U print.printer_Canon_MP560_series_Printer.print_in_color true print.printer_Canon_MP560_series_Printer.print_margin_bottom 0.5 print.printer_Canon_MP560_series_Printer.print_margin_left 0.5 print.printer_Canon_MP560_series_Printer.print_margin_right 0.5 print.printer_Canon_MP560_series_Printer.print_margin_top 0.5 print.printer_Canon_MP560_series_Printer.print_oddpages true print.printer_Canon_MP560_series_Printer.print_orientation 0 print.printer_Canon_MP560_series_Printer.print_page_delay 50 print.printer_Canon_MP560_series_Printer.print_pagedelay 500 print.printer_Canon_MP560_series_Printer.print_paper_data 1 print.printer_Canon_MP560_series_Printer.print_paper_height 11.00 print.printer_Canon_MP560_series_Printer.print_paper_size_type 0 print.printer_Canon_MP560_series_Printer.print_paper_size_unit 0 print.printer_Canon_MP560_series_Printer.print_paper_width 8.50 print.printer_Canon_MP560_series_Printer.print_reversed false print.printer_Canon_MP560_series_Printer.print_scaling 0.93 print.printer_Canon_MP560_series_Printer.print_shrink_to_fit false print.printer_Canon_MP560_series_Printer.print_to_file false print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_bottom 0 print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_left 0 print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_right 0 print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_top 0 privacy.clearOnShutdown.offlineApps true privacy.cpd.cookies false privacy.cpd.extensions-dta true privacy.cpd.sessions false privacy.donottrackheader.enabled true privacy.item.cookies true privacy.item.offlineApps true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.warn_viewing_mixed false Graphics Adapter Description NVIDIA GeForce 9800 GTX+ Vendor ID 10de Device ID 0613 Adapter RAM Unknown Adapter Drivers nv4_disp Driver Version 6.14.12.6658 Driver Date 1-7-2011 WebGL Renderer Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686) GPU Accelerated Windows 0/1
I guess we can call this resolved. I finally fixed the problem but it wasn't a simple solution and I've lost all my settings, cookies, and such. I uninstalled firefox, but at least in windows xp if you uninstall it still doesn't remove everything. (By the way why is windows xp like that? You go to control panel - add/remove programs and remove a program but it still leaves tons of **** behind) Anyhow after uninstalling firefox, I had to manually go through the registry and clear out any and all references to firefox. I went into C:\documents and settings\my name\application data\ and noticed the folder mozilla will left behind after uninstalling also. I deleted mozilla folder so to reiterate: step 1 - uninstalled firefox from add/remove programs step 2 - delete mozilla folder left behind in application data folder step 3 - reinstalled firefox from fresh download. Now it's working and tools -> page info doesn't freeze the browser. Now with that done, I have lost all my bookmarks, cookies, etc like I knew I would by taking such a drastic step. But I had tried twice creating a new profile using start -> run and running firefox.exe -ProfileManager to create a new profile using the profile manager to create a new profile my browser still locked up when trying to open page info. I also tried creating a New User in Windows XP and logging in as the new user and running firefox from a new user account and it also locked up when clicking tools->page info. So new profiles in firefox or in windows xp neither worked. But totally uninstalling firefox, removing all references in registry and deleting the application data mozilla directory and then installing firefox from a new download So far that has worked. It's not what I wanted to do, and wish I didn't have to, but with lack of info on google thats all that was left. I noticed there were many posts that google found of similar situations but everyone of them had no answers that worked even for them. So if anyone has similar problem, doing what I did should be guaranteed to work. No idea what caused the problem, but it's fixed for now.
That must mean you had some broken install of Firefox. Maybe the breakage accumulated over many automatic updates of FF. Good that it is fixed for you. Next time, please refer to this page to see where your settings are stored in the profile folder so that you know which files to save: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox . (Maybe you still have the files in Windows trash bin so you could recover them) Try to monitor the problem for some time now and if it reappears then please comment.
Whiteboard: [CLOSEME-2011/12/01]
Thanks to Cito's work I duplicated his success without the loss: PRIOR TO UNINSTALL: I saved screen shots of my saved passwords (instead of backing up the entire profile) Then I backed up bookmarks via http://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks step 1 - uninstalled firefox from add/remove programs step 2 - delete mozilla folder left behind in application data folder (I searched for and deleted every Mozilla or Firefox file on my drive) step 3 - reinstalled firefox from fresh download. step 4 – recover passwords and bookmarks, create a new profile BTW, every time a new version of FF comes out there's all this talk of blazing fast speeds....well, I never saw it, thought it was hype. But now, after cleaning out the dreck from years of FF updates and reinstalling, this thing really DOES hum! Also, the add-ons I use the most (Cache Viewer, Google Image Search) work so much better than they did before. Maybe this should be suggested FF maintenance for anyone who has more than 3 versions under their belt? Thanks to all. (In reply to Cito from comment #10) > I guess we can call this resolved. > > I finally fixed the problem but it wasn't a simple solution and I've lost > all my settings, cookies, and such. > > I uninstalled firefox, but at least in windows xp if you uninstall it still > doesn't remove everything. (By the way why is windows xp like that? You go > to control panel - add/remove programs and remove a program but it still > leaves tons of **** behind) > > Anyhow after uninstalling firefox, I had to manually go through the registry > and clear out any and all references to firefox. > > I went into C:\documents and settings\my name\application data\ > and noticed the folder mozilla will left behind after uninstalling also. > > I deleted mozilla folder > > so to reiterate: > step 1 - uninstalled firefox from add/remove programs > step 2 - delete mozilla folder left behind in application data folder > step 3 - reinstalled firefox from fresh download. > > Now it's working and tools -> page info doesn't freeze the browser. > > > Now with that done, I have lost all my bookmarks, cookies, etc like I knew I > would by taking such a drastic step. > > But I had tried twice creating a new profile using start -> run and running > firefox.exe -ProfileManager to create a new profile > > using the profile manager to create a new profile my browser still locked up > when trying to open page info. > > I also tried creating a New User in Windows XP and logging in as the new > user and running firefox from a new user account and it also locked up when > clicking tools->page info. > > > So new profiles in firefox or in windows xp neither worked. > > But totally uninstalling firefox, removing all references in registry and > deleting the application data mozilla directory and then installing firefox > from a new download So far that has worked. > > It's not what I wanted to do, and wish I didn't have to, but with lack of > info on google thats all that was left. > > I noticed there were many posts that google found of similar situations but > everyone of them had no answers that worked even for them. > > So if anyone has similar problem, doing what I did should be guaranteed to > work. > > No idea what caused the problem, but it's fixed for now. (In reply to aceman from comment #11) > That must mean you had some broken install of Firefox. Maybe the breakage > accumulated over many automatic updates of FF. > Good that it is fixed for you. > Next time, please refer to this page to see where your settings are stored > in the profile folder so that you know which files to save: > http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox . > (Maybe you still have the files in Windows trash bin so you could recover > them) > Try to monitor the problem for some time now and if it reappears then please > comment.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → WORKSFORME
Whiteboard: [CLOSEME-2011/12/01]
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