Closed
Bug 694974
Opened 12 years ago
Closed 4 years ago
crash in mscorwks.dll with 100% correlation to IdVault.dll (White Sky IdVault / Comcast Constant Guard)
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WONTFIX
People
(Reporter: kairo, Unassigned)
Details
(Keywords: crash)
Crash Data
This bug was filed from the Socorro interface and is report bp-ff20dcc6-ed12-48c0-b329-580612111017 . ============================================================= While the crashing thread does not mention IdVault directly, the correlations for both signatures are pretty much pointing to that software being involved in those crashes: Correlations for Firefox 7.0.1 Windows NT [mscorwks.dll@0xbf7eb]: 100% (136/136) vs. 0% (480/100846) CommonDotNET.dll 100% (136/136) vs. 0% (480/100846) IdVaultCore.dll 100% (136/136) vs. 0% (487/100846) IdVault.XPCOM7.dll 100% (136/136) vs. 0% (493/100846) diasymreader.dll 100% (136/136) vs. 0% (494/100846) System.Data.dll 100% (136/136) vs. 0% (497/100846) msvcm90.dll 100% (136/136) vs. 0% (504/100846) mscorsec.dll 100% (136/136) vs. 1% (528/100846) mscorjit.dll 100% (136/136) vs. 1% (548/100846) mscorwks.dll 100% (136/136) vs. 1% (597/100846) mscoree.dll 100% (136/136) vs. 1% (603/100846) security.dll With versions: mscorwks.dll@0xbf7eb|0xe0434f4d / 0x00000001 (136 crashes) 100% (136/136) vs. 0% (480/100846) CommonDotNET.dll 100% (136/136) vs. 0% (479/100846) 1.0.1011.3 100% (136/136) vs. 0% (480/100846) IdVaultCore.dll (1.0.1011.3) 100% (136/136) vs. 0% (487/100846) IdVault.XPCOM7.dll (5.7.512.0) 100% (136/136) vs. 0% (493/100846) diasymreader.dll 0% (0/136) vs. 0% (1/100846) 8.0.50727.1433 0% (0/136) vs. 0% (1/100846) 8.0.50727.1434 0% (0/136) vs. 0% (106/100846) 8.0.50727.3053 0% (0/136) vs. 0% (97/100846) 8.0.50727.4016 0% (0/136) vs. 0% (8/100846) 8.0.50727.42 0% (0/136) vs. 0% (54/100846) 8.0.50727.4927 100% (136/136) vs. 0% (226/100846) 8.0.50727.5420 100% (136/136) vs. 0% (494/100846) System.Data.dll 0% (0/136) vs. 0% (1/100846) 2.0.50727.1433 0% (0/136) vs. 0% (1/100846) 2.0.50727.1434 0% (0/136) vs. 0% (105/100846) 2.0.50727.3053 0% (0/136) vs. 0% (99/100846) 2.0.50727.4016 0% (0/136) vs. 0% (8/100846) 2.0.50727.42 0% (0/136) vs. 0% (58/100846) 2.0.50727.4927 100% (136/136) vs. 0% (222/100846) 2.0.50727.5420 100% (136/136) vs. 0% (497/100846) msvcm90.dll 0% (0/136) vs. 0% (54/100846) 9.0.21022.8 0% (0/136) vs. 0% (4/100846) 9.0.30304.0 0% (0/136) vs. 0% (29/100846) 9.0.30729.1 0% (0/136) vs. 0% (47/100846) 9.0.30729.4148 0% (0/136) vs. 0% (20/100846) 9.0.30729.4926 29% (39/136) vs. 0% (63/100846) 9.0.30729.4940 0% (0/136) vs. 0% (3/100846) 9.0.30729.5570 71% (97/136) vs. 0% (277/100846) 9.0.30729.6161 100% (136/136) vs. 0% (504/100846) mscorsec.dll 0% (0/136) vs. 0% (1/100846) 2.0.50727.1433 0% (0/136) vs. 0% (1/100846) 2.0.50727.1434 0% (0/136) vs. 0% (105/100846) 2.0.50727.3053 0% (0/136) vs. 0% (97/100846) 2.0.50727.4016 0% (0/136) vs. 0% (8/100846) 2.0.50727.42 100% (136/136) vs. 0% (292/100846) 2.0.50727.4927 100% (136/136) vs. 1% (528/100846) mscorjit.dll 0% (0/136) vs. 0% (1/100846) 2.0.50727.1433 0% (0/136) vs. 0% (1/100846) 2.0.50727.1434 0% (0/136) vs. 0% (2/100846) 2.0.50727.3053 0% (0/136) vs. 0% (8/100846) 2.0.50727.3074 0% (0/136) vs. 0% (5/100846) 2.0.50727.3082 0% (0/136) vs. 0% (1/100846) 2.0.50727.3620 0% (0/136) vs. 0% (96/100846) 2.0.50727.3623 0% (0/136) vs. 0% (1/100846) 2.0.50727.4016 0% (0/136) vs. 0% (8/100846) 2.0.50727.42 0% (0/136) vs. 0% (2/100846) 2.0.50727.4211 0% (0/136) vs. 0% (100/100846) 2.0.50727.4214 0% (0/136) vs. 0% (5/100846) 2.0.50727.4927 0% (0/136) vs. 0% (55/100846) 2.0.50727.4961 0% (0/136) vs. 0% (11/100846) 2.0.50727.5420 0% (0/136) vs. 0% (1/100846) 2.0.50727.5444 100% (136/136) vs. 0% (231/100846) 2.0.50727.5446 100% (136/136) vs. 1% (548/100846) mscorwks.dll 0% (0/136) vs. 0% (1/100846) 2.0.50727.1003 0% (0/136) vs. 0% (1/100846) 2.0.50727.1433 0% (0/136) vs. 0% (1/100846) 2.0.50727.1434 0% (0/136) vs. 0% (3/100846) 2.0.50727.3053 0% (0/136) vs. 0% (2/100846) 2.0.50727.3074 0% (0/136) vs. 0% (11/100846) 2.0.50727.3603 0% (0/136) vs. 0% (3/100846) 2.0.50727.3615 0% (0/136) vs. 0% (1/100846) 2.0.50727.3620 0% (0/136) vs. 0% (18/100846) 2.0.50727.3623 0% (0/136) vs. 0% (81/100846) 2.0.50727.3625 0% (0/136) vs. 0% (1/100846) 2.0.50727.4016 0% (0/136) vs. 0% (8/100846) 2.0.50727.42 0% (0/136) vs. 0% (1/100846) 2.0.50727.4211 0% (0/136) vs. 0% (3/100846) 2.0.50727.4214 0% (0/136) vs. 0% (99/100846) 2.0.50727.4216 0% (0/136) vs. 0% (7/100846) 2.0.50727.4927 0% (0/136) vs. 0% (2/100846) 2.0.50727.4961 0% (0/136) vs. 0% (54/100846) 2.0.50727.4963 0% (0/136) vs. 0% (12/100846) 2.0.50727.5420 0% (0/136) vs. 0% (1/100846) 2.0.50727.5444 0% (0/136) vs. 0% (9/100846) 2.0.50727.5446 100% (136/136) vs. 0% (227/100846) 2.0.50727.5448 0% (0/136) vs. 0% (2/100846) 2.0.50727.5662 100% (136/136) vs. 1% (597/100846) mscoree.dll 0% (0/136) vs. 0% (1/100846) 2.0.50727.1433 0% (0/136) vs. 0% (19/100846) 2.0.50727.3053 0% (0/136) vs. 0% (2/100846) 2.0.50727.312 0% (0/136) vs. 0% (1/100846) 2.0.50727.4016 0% (0/136) vs. 0% (7/100846) 2.0.50727.42 0% (0/136) vs. 0% (1/100846) 2.0.50727.4918 0% (0/136) vs. 0% (5/100846) 2.0.50727.4927 0% (0/136) vs. 0% (299/100846) 4.0.31106.0 100% (136/136) vs. 0% (262/100846) 4.0.40305.0 100% (136/136) vs. 1% (603/100846) security.dll 0% (0/136) vs. 0% (2/100846) 5.1.2600.0 0% (0/136) vs. 0% (28/100846) 5.1.2600.2180 0% (0/136) vs. 0% (2/100846) 5.1.2600.3311 0% (0/136) vs. 0% (163/100846) 5.1.2600.5512 0% (0/136) vs. 0% (1/100846) 5.2.3790.0 0% (0/136) vs. 0% (123/100846) 6.0.6000.16386 100% (136/136) vs. 0% (284/100846) 6.1.7600.16385 Correlations for Firefox 7.0.1 Windows NT [mscorwks.dll@0x95873]: 100% (65/65) vs. 0% (480/100846) CommonDotNET.dll 100% (65/65) vs. 0% (480/100846) IdVaultCore.dll 100% (65/65) vs. 0% (487/100846) IdVault.XPCOM7.dll 100% (65/65) vs. 0% (493/100846) diasymreader.dll 100% (65/65) vs. 0% (494/100846) System.Data.dll 100% (65/65) vs. 0% (497/100846) msvcm90.dll 100% (65/65) vs. 0% (504/100846) mscorsec.dll 100% (65/65) vs. 1% (511/100846) System.ni.dll 100% (65/65) vs. 1% (528/100846) mscorjit.dll 100% (65/65) vs. 1% (529/100846) mscorlib.ni.dll 100% (65/65) vs. 1% (548/100846) mscorwks.dll 100% (65/65) vs. 1% (597/100846) mscoree.dll 100% (65/65) vs. 1% (603/100846) security.dll With versions: mscorwks.dll@0x95873|0xe0434f4d / 0x00000001 (65 crashes) 100% (65/65) vs. 0% (480/100846) CommonDotNET.dll 100% (65/65) vs. 0% (479/100846) 1.0.1011.3 0% (0/65) vs. 0% (1/100846) 1.0.916.4 100% (65/65) vs. 0% (480/100846) IdVaultCore.dll (1.0.1011.3) 100% (65/65) vs. 0% (487/100846) IdVault.XPCOM7.dll (5.7.512.0) 100% (65/65) vs. 0% (493/100846) diasymreader.dll 0% (0/65) vs. 0% (1/100846) 8.0.50727.1433 0% (0/65) vs. 0% (1/100846) 8.0.50727.1434 0% (0/65) vs. 0% (106/100846) 8.0.50727.3053 100% (65/65) vs. 0% (97/100846) 8.0.50727.4016 0% (0/65) vs. 0% (8/100846) 8.0.50727.42 0% (0/65) vs. 0% (54/100846) 8.0.50727.4927 0% (0/65) vs. 0% (226/100846) 8.0.50727.5420 100% (65/65) vs. 0% (494/100846) System.Data.dll 0% (0/65) vs. 0% (1/100846) 2.0.50727.1433 0% (0/65) vs. 0% (1/100846) 2.0.50727.1434 0% (0/65) vs. 0% (105/100846) 2.0.50727.3053 100% (65/65) vs. 0% (99/100846) 2.0.50727.4016 0% (0/65) vs. 0% (8/100846) 2.0.50727.42 0% (0/65) vs. 0% (58/100846) 2.0.50727.4927 0% (0/65) vs. 0% (222/100846) 2.0.50727.5420 100% (65/65) vs. 0% (497/100846) msvcm90.dll 11% (7/65) vs. 0% (54/100846) 9.0.21022.8 3% (2/65) vs. 0% (4/100846) 9.0.30304.0 17% (11/65) vs. 0% (29/100846) 9.0.30729.1 23% (15/65) vs. 0% (47/100846) 9.0.30729.4148 0% (0/65) vs. 0% (20/100846) 9.0.30729.4926 0% (0/65) vs. 0% (63/100846) 9.0.30729.4940 0% (0/65) vs. 0% (3/100846) 9.0.30729.5570 46% (30/65) vs. 0% (277/100846) 9.0.30729.6161 100% (65/65) vs. 0% (504/100846) mscorsec.dll 0% (0/65) vs. 0% (1/100846) 2.0.50727.1433 0% (0/65) vs. 0% (1/100846) 2.0.50727.1434 0% (0/65) vs. 0% (105/100846) 2.0.50727.3053 100% (65/65) vs. 0% (97/100846) 2.0.50727.4016 0% (0/65) vs. 0% (8/100846) 2.0.50727.42 0% (0/65) vs. 0% (292/100846) 2.0.50727.4927 100% (65/65) vs. 1% (511/100846) System.ni.dll 0% (0/65) vs. 0% (1/100846) 2.0.50727.1433 0% (0/65) vs. 0% (1/100846) 2.0.50727.1434 0% (0/65) vs. 0% (9/100846) 2.0.50727.3053 0% (0/65) vs. 0% (5/100846) 2.0.50727.3614 0% (0/65) vs. 0% (17/100846) 2.0.50727.3620 0% (0/65) vs. 0% (77/100846) 2.0.50727.3624 0% (0/65) vs. 0% (1/100846) 2.0.50727.4016 0% (0/65) vs. 0% (8/100846) 2.0.50727.42 0% (0/65) vs. 0% (1/100846) 2.0.50727.4205 0% (0/65) vs. 0% (2/100846) 2.0.50727.4212 100% (65/65) vs. 0% (96/100846) 2.0.50727.4215 0% (0/65) vs. 0% (4/100846) 2.0.50727.4927 0% (0/65) vs. 0% (55/100846) 2.0.50727.4962 0% (0/65) vs. 0% (6/100846) 2.0.50727.5420 0% (0/65) vs. 0% (2/100846) 2.0.50727.5442 0% (0/65) vs. 0% (226/100846) 2.0.50727.5447 100% (65/65) vs. 1% (528/100846) mscorjit.dll 0% (0/65) vs. 0% (1/100846) 2.0.50727.1433 0% (0/65) vs. 0% (1/100846) 2.0.50727.1434 0% (0/65) vs. 0% (2/100846) 2.0.50727.3053 0% (0/65) vs. 0% (8/100846) 2.0.50727.3074 0% (0/65) vs. 0% (5/100846) 2.0.50727.3082 0% (0/65) vs. 0% (1/100846) 2.0.50727.3620 0% (0/65) vs. 0% (96/100846) 2.0.50727.3623 0% (0/65) vs. 0% (1/100846) 2.0.50727.4016 0% (0/65) vs. 0% (8/100846) 2.0.50727.42 2% (1/65) vs. 0% (2/100846) 2.0.50727.4211 98% (64/65) vs. 0% (100/100846) 2.0.50727.4214 0% (0/65) vs. 0% (5/100846) 2.0.50727.4927 0% (0/65) vs. 0% (55/100846) 2.0.50727.4961 0% (0/65) vs. 0% (11/100846) 2.0.50727.5420 0% (0/65) vs. 0% (1/100846) 2.0.50727.5444 0% (0/65) vs. 0% (231/100846) 2.0.50727.5446 100% (65/65) vs. 1% (529/100846) mscorlib.ni.dll 0% (0/65) vs. 0% (1/100846) 2.0.50727.1433 0% (0/65) vs. 0% (1/100846) 2.0.50727.1434 0% (0/65) vs. 0% (2/100846) 2.0.50727.3053 0% (0/65) vs. 0% (1/100846) 2.0.50727.3074 0% (0/65) vs. 0% (10/100846) 2.0.50727.3603 0% (0/65) vs. 0% (1/100846) 2.0.50727.3615 0% (0/65) vs. 0% (1/100846) 2.0.50727.3620 0% (0/65) vs. 0% (18/100846) 2.0.50727.3623 0% (0/65) vs. 0% (74/100846) 2.0.50727.3625 0% (0/65) vs. 0% (1/100846) 2.0.50727.4016 0% (0/65) vs. 0% (8/100846) 2.0.50727.42 0% (0/65) vs. 0% (1/100846) 2.0.50727.4211 0% (0/65) vs. 0% (3/100846) 2.0.50727.4214 100% (65/65) vs. 0% (98/100846) 2.0.50727.4216 0% (0/65) vs. 0% (5/100846) 2.0.50727.4927 0% (0/65) vs. 0% (2/100846) 2.0.50727.4961 0% (0/65) vs. 0% (54/100846) 2.0.50727.4963 0% (0/65) vs. 0% (11/100846) 2.0.50727.5420 0% (0/65) vs. 0% (1/100846) 2.0.50727.5444 0% (0/65) vs. 0% (8/100846) 2.0.50727.5446 0% (0/65) vs. 0% (225/100846) 2.0.50727.5448 0% (0/65) vs. 0% (2/100846) 2.0.50727.5662 0% (0/65) vs. 0% (1/100846) 4.0.30319.1 100% (65/65) vs. 1% (548/100846) mscorwks.dll 0% (0/65) vs. 0% (1/100846) 2.0.50727.1003 0% (0/65) vs. 0% (1/100846) 2.0.50727.1433 0% (0/65) vs. 0% (1/100846) 2.0.50727.1434 0% (0/65) vs. 0% (3/100846) 2.0.50727.3053 0% (0/65) vs. 0% (2/100846) 2.0.50727.3074 0% (0/65) vs. 0% (11/100846) 2.0.50727.3603 0% (0/65) vs. 0% (3/100846) 2.0.50727.3615 0% (0/65) vs. 0% (1/100846) 2.0.50727.3620 0% (0/65) vs. 0% (18/100846) 2.0.50727.3623 0% (0/65) vs. 0% (81/100846) 2.0.50727.3625 0% (0/65) vs. 0% (1/100846) 2.0.50727.4016 0% (0/65) vs. 0% (8/100846) 2.0.50727.42 0% (0/65) vs. 0% (1/100846) 2.0.50727.4211 0% (0/65) vs. 0% (3/100846) 2.0.50727.4214 100% (65/65) vs. 0% (99/100846) 2.0.50727.4216 0% (0/65) vs. 0% (7/100846) 2.0.50727.4927 0% (0/65) vs. 0% (2/100846) 2.0.50727.4961 0% (0/65) vs. 0% (54/100846) 2.0.50727.4963 0% (0/65) vs. 0% (12/100846) 2.0.50727.5420 0% (0/65) vs. 0% (1/100846) 2.0.50727.5444 0% (0/65) vs. 0% (9/100846) 2.0.50727.5446 0% (0/65) vs. 0% (227/100846) 2.0.50727.5448 0% (0/65) vs. 0% (2/100846) 2.0.50727.5662 100% (65/65) vs. 1% (597/100846) mscoree.dll 0% (0/65) vs. 0% (1/100846) 2.0.50727.1433 0% (0/65) vs. 0% (19/100846) 2.0.50727.3053 0% (0/65) vs. 0% (2/100846) 2.0.50727.312 0% (0/65) vs. 0% (1/100846) 2.0.50727.4016 0% (0/65) vs. 0% (7/100846) 2.0.50727.42 0% (0/65) vs. 0% (1/100846) 2.0.50727.4918 0% (0/65) vs. 0% (5/100846) 2.0.50727.4927 100% (65/65) vs. 0% (299/100846) 4.0.31106.0 0% (0/65) vs. 0% (262/100846) 4.0.40305.0 100% (65/65) vs. 1% (603/100846) security.dll 0% (0/65) vs. 0% (2/100846) 5.1.2600.0 0% (0/65) vs. 0% (28/100846) 5.1.2600.2180 0% (0/65) vs. 0% (2/100846) 5.1.2600.3311 0% (0/65) vs. 0% (163/100846) 5.1.2600.5512 0% (0/65) vs. 0% (1/100846) 5.2.3790.0 100% (65/65) vs. 0% (123/100846) 6.0.6000.16386 0% (0/65) vs. 0% (284/100846) 6.1.7600.16385 (For White Sky devs: Correlations mean that x% of the crashes with this signature have that (version of the) DLL loaded, vs. y% of all crashes with that version of Firefox - i.e. in this case, it shows that 100% of those crashes are with IdVault.XPCOM7.dll 5.7.512.0, but both of the signatures are with different versions of mscorwks.dll). The crash started at 2011-10-13 and yesterday had 214 processed (~2000 total) crashes in Firefox 7 for both signatures combined.
Comment 1•11 years ago
|
||
2697 crashes in the last week across all versions. This crash is affecting 7.0.1 users and Firefox 8 is not far on the horizon. How is this crash different than the previous one in Bug 684748 and what can be done to mitigate crashes in future versions?
Comment 2•11 years ago
|
||
Adding a new signature to the bug that showed up in https://crash-analysis.mozilla.com/rkaiser/2011-10-30/2011-10-30.firefox.7.explosiveness.html.
Crash Signature: [@ mscorwks.dll@0xbf7eb]
[@ mscorwks.dll@0x95873] → [@ mscorwks.dll@0xbf7eb]
[@ mscorwks.dll@0x95873]
[@ mscorwks.dll@0x104393 ]
Updated•11 years ago
|
Crash Signature: [@ mscorwks.dll@0xbf7eb]
[@ mscorwks.dll@0x95873]
[@ mscorwks.dll@0x104393 ] → [@ mscorwks.dll@0xbf7eb]
[@ mscorwks.dll@0x95873]
[@ mscorwks.dll@0x104393 ]
[@ mscorwks.dll@0x95ca3 ]
[@ mscorwks.dll@0x1d8a ]
Comment 3•11 years ago
|
||
2700 crashes in this signature across all version up to Firefox 9.
Comment 4•11 years ago
|
||
This is showing up again in the Firefox 8 explosive report: https://crash-stats.mozilla.com/report/list?signature=mscorwks.dll%400xbf7eb. I will contact the developers and let them know that the issue is still occuring in Firefox 8 with idvaultaddin@whitesky version 1.0.
We should be considering blocklisting here.
Comment 6•11 years ago
|
||
jst and I have been working with the dev team there - I sent mail to them today. Will update the bug when I know more.
Comment 7•11 years ago
|
||
Adding jst to the bug. These are the signatures that we need dumps for.
Comment 8•4 years ago
|
||
Closing because no crash reported since 12 weeks.
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WONTFIX
Comment 9•4 years ago
|
||
Closing because no crash reported since 12 weeks.
You need to log in
before you can comment on or make changes to this bug.
Description
•