69580 - IMAP Quota UI: Shouldn't display "send operation was successful..." confirm dialog when hitting Message Quota

Status: VERIFIED INVALID

(MailNews Core :: Networking: IMAP, defect)

Description

[Karen Huang]

Used 02-19-06-Mtrunk build

Shouldn't display "send operation was successful..." confirm dialog when hitting 
Message Quota

Need Server Setup: 
Need setup "10 Kbytes Message Quota" for one IMAP account on the server.

1) Login to an IMAP account with "10 Kbytes Message Quota" setup
2) Send some messages or attach some messages to exceed the messages store quota  
(e.g. 10Kbytes)
3) Actual Results: I will see a dialog: "Mailbox is over 
quota", "The current command did not succeed. The mail server responded: Over 
quota" alert dialog and "send operation was successful..." confirm dialog as 
following attach screen shot which is not correct.

Expected results: The final "send operation was successful..." confirm dialog 
shouldn't display at all and shouldn't give users options to back to compose 
window since sending failed...

Additional Info: Please compare with 4.x, you will NOT see the confirm dialog 
displaying after the "The current command did not succeed...." alert dialog.

Comment 1

[Karen Huang]

Attachment: Shouldn't display above confirm dialog when sending fail for hitting messages quota

Comment 2

[dbragg]

Reassigning to Steve Meredith at his request.  For some reason his Bugzilla
doesn't have the reassign field.

Comment 3

[Steve Meredith (gone)]

Actually, the sending of the message does succeed, so it's the first message
which is invalid ("The current command did not succeed. The mail server
responded: Over quota"). The second message is correct ("Your Send operation was
successful but copying the message to your Sent folder failed...") because the
message does get sent, but not copied to the server "sent" folder because the
user is over quota. These messages don't appear if you are set up to save sent
messages to your local system instead of the IMAP server.

So I'm going to assume that the right thing to do here to fix this is remove the
first error message and leave the second one alone.

The choice of OK or cancel to a Yes/No question in this second dialog is a
different matter...

Comment 4

[Steve Meredith (gone)]

The first error message, "The current command did not succeed. The mail server
responded: Over quota", is correct. But it's ambiguous. The user initiated a
send command, which results in a subsequent copy-to-sent-folder command, which
fails. So it looks to him as if the send failed, when the message is talking
about the copy.

So, is removing the first error message the right thing to do?

Comment 5

[David :Bienvenu]

No, I don't think so - otherwise, the user wouldn't know they were over quota,
and that is vital information. As long as the second message comes up and tells
the user the send was successful but copying to the sent folder failed, they
should understand. I'd say leave it as is. I'd say this is invalid, given that
the faulty "send successful" message, which was a different bug, is fixed.

Comment 6

[Steve Meredith (gone)]

Agreed. The messages are correct for what is happening. Marking "Invalid."

Comment 7

[Henrik Gemal]

sure is invalid...