69757 - IMail IMAP: IMAP mark as delete failed

Status: VERIFIED DUPLICATE of bug 61816

(MailNews Core :: Networking: IMAP, defect)

Description

[pongtawat]

From Bugzilla Helper:
User-Agent: Mozilla/4.76 [en] (Windows NT 5.0; U)
BuildID:    Mozilla 0.8

When "Mark it as delete" option is choosen for IMAP mail box, a deleted message 
is not really deleted or mark deleted. It will reappear as normal message (read 
or new, but not deleted) if mail box is reopen or refresh. The same IMAP server 
work fine with Netscape Messenger 4.x with same option.

Reproducible: Always
Steps to Reproduce:
1. Create a IMAP mailbox
2. Choose Edit -> Account Setting -> Server -> When I delete a message -> "Mark 
it as deleted"
3. Press <DEL> to delete some message. The deleted message will be disappear.
4. Close and reopen mail box, or choose Get New Messages
5. The deleted message will be reappear.

Actual Results:  Mail message is not deleted or mark deleted as it should be.

Expected Results:  The mail is marked deleted, and will be deleted when choosing 
"Compact this folder"

Tested with only one IMAP server. I don't know the IMAP software version.

Comment 1

[Karen Huang]

*** This bug has been marked as a duplicate of 69151 ***

Comment 2

[Karen Huang]

From bug 69151, looks like that I saw the different problem as you....
The marked as deleted messages just be moved immediately (not like this bug 
mentioned that it still stay on the thread pane....)
I am wondering to know which build and IMAP server are you using?
I am using 02-20-09-Mtrunk w/NMS4.15p4 server, can you attach a IMAP log here, 
so I can know which IMAP server are you using? You can setup the following in 
order to get the IMAP log:
---------------------------------------------------------------------------
Create "c:\tmp" for IMAP log file reside if there is no such directory 
Insert the following line into your autoexec.bat file: 
Set NSPR_LOG_MODULES=IMAP:5 
Set NSPR_LOG_FILE=c:\tmp\[filename] (ex:map5io.txt)
(filename can be defined by you) 
Reboot your system
--------------------------------------------------------------------------

Comment 3

[pongtawat]

Attachment: IMAP Log File

Comment 4

[pongtawat]

I have attached the log file as requested. I delete a couple of messages before
manually compact the folder. But it look like no delete command has been sent
before the expurge command.

I also observe some additional things. If the delete option is changed from
"Move it to trash" to "Mark as Delete" and a message is delete (without closing
Mozilla after change), the deleted mail will be disappear as I state in the
first time. The deleted mail is neither moved to trash or mark deleted. When I
select "Get New Message", that mail reappear.

However, if the Mozilla is closed and restart after the option change, the
mail's UI will behave correctly (mail icon is marked with X when delete and the
mail doesn't disappear). But nothing is actually mark deleted on the server.
"Get New Message" will result in those mail reappeared with their original
status again.

BTW, I see no "undelete" mail option. For those mail icon marked with X, press
<DEL> again do not unmark them. This is probably because the actual mail status
didn't change.

My Mozilla Build ID is 2001022007. I don't know about the Mtrunk thing :)

Comment 5

[Karen Huang]

Can you get the IMSP server info for us? What's the IMAP server are you using? I 
only know it's IMail 6.03....
Look like part of this problem is similar to bug 69151, but not the same....
I am reopening this bug, and adding interop for this bug....

There was bug 59694 logged for "undelete" mail option for those mail icon marked 
with X already.

Comment 6

[Karen Huang]

Adding 69151 for this bug's dependence....

Comment 7

[pongtawat]

I don't have any access to the mail server beside IMAP and POP. However, I
believe that the IMAP server used there is the Ipswitch's IMail Server.
Fortunately, the evaluation version (6.06) is available for download at
http://www.ipswitch.com/Products/IMail_Server/ . I already test this server on
my Windows 2000 Pro machine and could repoduce the same (incorrect) result. I
have attached the log generated by the server itself. The first file
(beforedel.txt) is from the beginning up to login complete. The second one
(afterdel.txt) is the log after I delete two messages and manually compact the
folder.

Comment 8

[pongtawat]

Attachment: IMail log, before delete

Comment 9

[pongtawat]

Attachment: IMail log, after delete and compact folder

Comment 10

[Boris Zbarsky [:bzbarsky]]

This looks a lot like bug 61816....

Comment 11

[pongtawat]

*** This bug has been marked as a duplicate of 61816 ***

Comment 12

[[e-mail] (gone - use [e-mail] instead)]

verified dup.