697828 - Droid Pro invokes a keyword suggestions-box on every page regardless of focus

Status: RESOLVED WORKSFORME

(Firefox for Android Graveyard :: General, defect, P3)

Description

[Aaron Train [:aaronmt]]

Attachment: Nightly (10/27)

See screenshot with the bottom row of available keys

Related?

10-27 17:13:47.675  3283  3283 W KeyCharacterMap: Can't open keycharmap file
10-27 17:13:47.675  3283  3283 W KeyCharacterMap: Error loading keycharmap file '/data/usr/keychars/qtouch-touchscreen.kcm.bin'. hw.keyboards.65537.devname='qtouch-touchscreen'
10-27 17:13:47.675  3283  3283 W KeyCharacterMap: Can't open keycharmap file
10-27 17:13:47.675  3283  3283 W KeyCharacterMap: Error loading keycharmap file '/system/usr/keychars/qtouch-touchscreen.kcm.bin'. hw.keyboards.65537.devname='qtouch-touchscreen'
10-27 17:13:47.675  3283  3283 W KeyCharacterMap: Can't open keycharmap file
10-27 17:13:47.675  3283  3283 W KeyCharacterMap: Using default keymap: /system/usr/keychars/qwerty.kcm.bin
10-27 17:13:49.254  3283  3283 W KeyCharacterMap: Can't open keycharmap file
10-27 17:13:49.254  3283  3283 W KeyCharacterMap: Error loading keycharmap file '/data/usr/keychars/sholes-keypad.kcm.bin'. hw.keyboards.0.devname='sholes-keypad'

Comment 1

[Aaron Train [:aaronmt]]

This is triggered with "Show suggestions" enabled in the Multi-touch keyboard settings. I am not seeing this behaviour in any other application.

Comment 2

[Aaron Train [:aaronmt]]

This is also reproducible by tapping on the tab menu drop-down:


11-03 12:30:52.491  2731  2731 W GeckoAppJava: IME: getEditable called from dalvik.system.VMStack.getThreadStackTrace(Native Method)
11-03 12:30:52.522  1381  1381 D LatinKeyboard: updateF1Key-mIsAlphaKeyboard: true ,mHasVoiceButton: true

Comment 3

[Alex Pakhotin (:alexp)]

Just to confirm - this happens with hardware keyboard open, right?
Isn't it supposed to work like this? Otherwise - how would you get the suggestions with the HKB?

Comment 4

[Alex Pakhotin (:alexp)]

Oh, I get it - it's not when an edit box is activated.
And the KeyCharacterMap error in the log is definitely something that needs to be investigated.

Comment 5

[Aaron Train [:aaronmt]]

(In reply to Alex Pakhotin (:alexp) from comment #3)
> Just to confirm - this happens with hardware keyboard open, right?
> Isn't it supposed to work like this? Otherwise - how would you get the
> suggestions with the HKB?

Droid Pro has the keyboard right on the front of the device, no slider
http://www.motorola.com/Consumers/US-EN/Consumer-Product-and-Services/Mobile-Phones/Motorola-DROID-PRO-US-EN. It's not suggestions, at all, it's what you see in the screenshot appear on every page load and via the method reproduced in comment #2

Comment 6

[Alex Pakhotin (:alexp)]

(In reply to Aaron Train [:aaronmt] from comment #5)
> Droid Pro has the keyboard right on the front of the device, no slider

Oh, right!

> It's not suggestions, at all, it's what you see in the screenshot appear
> on every page load and via the method reproduced in comment #2

It does look exactly like a suggestion box. I get a similar one with a standard Android keyboard when activating an edit box - the suggestions are just several punctuation symbols.

Comment 7

[Aaron Train [:aaronmt]]

Perhaps this is some awkward intentional behaviour on Motorola MotoBlur based devices. Seems odd, but I'm not sure.

Comment 8

[Alex Pakhotin (:alexp)]

Aaron,

This is definitely a suggestion box from the Multi-touch keyboard. I can see the same on the Droid 3, but only when the Search box on the CNN page is focused, and even in that case it's not always happening. Can you provide exact STR and web-sites where you see this suggestion box?

Did you also see that box on the tab menu drop-down? Can you please add a screenshot for that case?

Also, just to avoid confusion, the message in the log about KeyCharacterMap is a separate issue from what you see on the screen (though they might be related). I mean, the suggestion box with punctuation symbols on the screen is not a "character map" mentioned in the log, even though it might look like one.

Comment 9

[Aaron Train [:aaronmt]]

(In reply to Alex Pakhotin (:alexp) from comment #8)
> Aaron,
> 
> This is definitely a suggestion box from the Multi-touch keyboard. I can see
> the same on the Droid 3, but only when the Search box on the CNN page is
> focused, and even in that case it's not always happening. Can you provide
> exact STR and web-sites where you see this suggestion box?

New profile; about:home -> http://people.mozilla.com/~atrain/mobile/screenshots/1.png, dismissed after viewing
cnn.com -> http://people.mozilla.com/~atrain/mobile/screenshots/2.png, invoked again
Tap search box -> http://people.mozilla.com/~atrain/mobile/screenshots/3.png, suggestions shown

It appears as though, this is indeed the suggestion box. I'm just confused as to why Fennec is displaying it when I am not focused on anything and it is invoked on page load (as seen in the first/second screenshot)

> Did you also see that box on the tab menu drop-down? Can you please add a
> screenshot for that case?

I don't see it invoke when I'm using the tab menu or in the awesome screen.

Comment 10

[Alex Pakhotin (:alexp)]

(In reply to Aaron Train [:aaronmt] from comment #9)

Thank you for the additional info Aaron.

> Tap search box ->
> http://people.mozilla.com/~atrain/mobile/screenshots/3.png, suggestions shown

As I can see on the screenshot, it's not just tapping, but typing a text. I bet when you'll delete those typed characters, you'll see the same suggestion box with just the punctuation symbols.

> It appears as though, this is indeed the suggestion box. I'm just confused
> as to why Fennec is displaying it when I am not focused on anything and it
> is invoked on page load (as seen in the first/second screenshot)

Yes, this is the actual issue.

Comment 11

[Alex Pakhotin (:alexp)]

You know what? I still cannot reproduce this issue on the Droid Pro!
Using the nightly and my own build - cannot get that suggestion box to show.
It does show when I tap on the Search field at the CNN page, and when I type something there, then delete everything, the suggestion box stays with those punctuation symbols, but it does not appear by itself neither on about:home, nor on the cnn.com.

It seems like something else might affect this.

Comment 12

[Aaron Train [:aaronmt]]

Droid Pro (Android 2.3.3 Gingerbread) (Language and Keyboard Settings) --

Keyboard Settings --
* Input Method: Multi-touch keyboard
* Multi-Touch keyboard
** Input Languages: English (United States) (check marked)
** Auto Correct errors (disabled)
** Auto-punctuate (disabled)

Device keyboard
* Show suggestions (check marked)
* Auto-correct errors (check marked)

Comment 13

[Alex Pakhotin (:alexp)]

(In reply to Aaron Train [:aaronmt] from comment #12)
> Droid Pro (Android 2.3.3 Gingerbread) (Language and Keyboard Settings) --
> [...]

Yes, all the same, but I still don't see this behavior.
By the way, how did you make the "Opinion" link selected on the second screenshot? I don't have any such a selection when open the site - only when I tap on it the selection rectangle appears for a moment, then the link opens. Could it be that you have some kind of a keyboard control mode enabled somehow (though I have no idea what that might be :))?

Comment 14

[Brad Lassey [:blassey] (use needinfo?)]

(In reply to Aaron Train [:aaronmt] from comment #12)
> Droid Pro (Android 2.3.3 Gingerbread) (Language and Keyboard Settings) --

Is this the stock ROM?

Comment 15

[Aaron Train [:aaronmt]]

(In reply to Brad Lassey [:blassey] from comment #14)
> (In reply to Aaron Train [:aaronmt] from comment #12)
> > Droid Pro (Android 2.3.3 Gingerbread) (Language and Keyboard Settings) --
> 
> Is this the stock ROM?

Yep.

Comment 16

[Aaron Train [:aaronmt]]

Disabled the suggestions box and it's gone.