Open
Bug 700840
Opened 13 years ago
Updated 2 years ago
EXCEPTION_ACCESS_VIOLATION_WRITE crash @ RtlEnterCriticalSection
Categories
(Core :: General, defect)
Tracking
()
NEW
People
(Reporter: epinal99-bugzilla2, Unassigned)
References
Details
(Keywords: crash)
Crash Data
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0 Build ID: 20111104165243 Steps to reproduce: 2 crash reports about Firefox 8.0 Crash Report [@ RtlEnterCriticalSection ]: https://crash-stats.mozilla.com/report/index/bp-aa7b68e3-f06c-46fe-9f5f-319f22111108 https://crash-stats.mozilla.com/report/index/bp-2e0d69e1-8d3b-424a-bdf3-3c8fb2111108 The user disabled the Hardware Acceleration in Firefox and the issue seemed to be gone. His computer has Nvidia SLI technology (Q6600, Win 7 x64 and SLI of GTX460), surely the culprit... Signature RtlEnterCriticalSection UUID 2e0d69e1-8d3b-424a-bdf3-3c8fb2111108 Date Processed 2011-11-08 14:34:16.507615 Uptime 22 Last Crash 24 seconds before submission Install Age 1.2 hours since version was first installed. Install Time 2011-11-08 21:22:33 Product Firefox Version 8.0 Build ID 20111104165243 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 15 stepping 11 Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE Crash Address 0x63500b80 User Comments App Notes AdapterVendorID: 10de, AdapterDeviceID: 0e22, AdapterDriverVersion: 8.17.12.8562 Has dual GPUs. GPU #2: AdapterVendorID2: 10de, AdapterDeviceID2: 0e22, AdapterDriverVersion2: 8.17.12.8562D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ Processor Notes Priority Job EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : Fournisseur de services RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll Fournisseur de services RSVP TCP : 2 : 1 : Fournisseur de services RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll Fournisseur de services RSVP UDP : 2 : 2 : Adapter Vendor ID Adapter Device ID Frame Module Signature [Expand] Source 0 ntdll.dll RtlEnterCriticalSection 1 mozcrt19.dll arena_dalloc obj-firefox/memory/jemalloc/crtsrc/jemalloc.c:4280 2 mozcrt19.dll free obj-firefox/memory/jemalloc/crtsrc/jemalloc.c:6200 3 xul.dll nsTArray_base<nsTArrayDefaultAllocator>::ShrinkCapacity obj-firefox/dist/include/nsTArray-inl.h:142 4 xul.dll nsTHashtable<mozilla::FrameLayerBuilder::ThebesLayerItemsEntry>::s_ClearEntry 5 xul.dll PL_DHashTableFinish obj-firefox/xpcom/build/pldhash.cpp:410 6 xul.dll nsLayoutUtils::PaintFrame layout/base/nsLayoutUtils.cpp:1721
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Updated•13 years ago
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Crash Signature: [@ RtlEnterCriticalSection ]
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Updated•13 years ago
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Severity: normal → critical
Status: UNCONFIRMED → NEW
Component: General → Layout
Ever confirmed: true
Keywords: crash
Product: Firefox → Core
QA Contact: general → layout
Hardware: x86_64 → x86
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Comment 1•13 years ago
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Still pretty high on releases. The #30 top crash on 8.0 over the past week.
Keywords: topcrash
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Updated•12 years ago
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Crash Signature: [@ RtlEnterCriticalSection ] → [@ RtlEnterCriticalSection ]
[@ RtlEnterCriticalSection | arena_dalloc | free | nsTArray_base<nsTArrayDefaultAllocator>::ShrinkCapacity(unsigned int unsigned int) | nsTHashtable<mozilla::FrameLayerBuilder::ThebesLayerItemsEntry>::s_ClearEntry(PLDHashTabl…
Keywords: topcrash
Summary: EXCEPTION_ACCESS_VIOLATION_WRITE Crash [@ RtlEnterCriticalSection ] in nsTArray_base<nsTArrayDefaultAllocator>::ShrinkCapacity → EXCEPTION_ACCESS_VIOLATION_WRITE crash in nsLayoutUtils::PaintFrame @ RtlEnterCriticalSection
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Updated•9 years ago
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Crash Signature: , unsigned int) | nsTHashtable<mozilla::FrameLayerBuilder::ThebesLayerItemsEntry>::s_ClearEntry(PLDHashTable*, PLDHashEntryHdr*)] → , unsigned int) | nsTHashtable<mozilla::FrameLayerBuilder::ThebesLayerItemsEntry>::s_ClearEntry(PLDHashTable*, PLDHashEntryHdr*)]
[@ RtlEnterCriticalSection | arena_dalloc | free | nsTArray_base<T>::ShrinkCapacity | nsTHashtable<T>::s_ClearEntry]
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Updated•8 years ago
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Crash Signature: [@ RtlEnterCriticalSection ]
[@ RtlEnterCriticalSection | arena_dalloc | free | nsTArray_base<nsTArrayDefaultAllocator>::ShrinkCapacity(unsigned int, unsigned int) | nsTHashtable<mozilla::FrameLayerBuilder::ThebesLayerItemsEntry>::s_ClearEntry(PLDHashTab… → [@ RtlEnterCriticalSection ]
Component: Layout → General
Summary: EXCEPTION_ACCESS_VIOLATION_WRITE crash in nsLayoutUtils::PaintFrame @ RtlEnterCriticalSection → EXCEPTION_ACCESS_VIOLATION_WRITE crash @ RtlEnterCriticalSection
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Comment 2•2 years ago
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Since the crash volume is low (less than 5 per week), the severity is downgraded to S3. Feel free to change it back if you think the bug is still critical.
For more information, please visit auto_nag documentation.
Severity: critical → S3
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Description
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