Closed Bug 703424 Opened 13 years ago Closed 11 years ago

Hotwire says FF10 is an unsupported browser

Categories

(Tech Evangelism Graveyard :: English US, defect)

Product:
Tech Evangelism Graveyard
Component:
English US
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(firefox10- unaffected, firefox11 affected, firefox12 affected)

Status:
RESOLVED FIXED
Tracking Flags:
Tracking Status
firefox10 - unaffected
firefox11 --- affected
firefox12 --- affected

People

(Reporter: justinf, Unassigned)

References

(
URL
)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:8.0) Gecko/20100101 Firefox/8.0 Build ID: 20111104165243 Steps to reproduce: Go to hotwire.com using FF10 Actual results: Site displays to the user that FF10 is an unsupported browser and they should update to the latest version of several other browsers Expected results: FF10 should be supported
Version: 8 Branch → 10 Branch
Blocks: uafx10
Assignee: nobody → english-us
Component: General → English US
Product: Firefox → Tech Evangelism
QA Contact: general → english-us
Version: 10 Branch → unspecified
Have we reached out to Hotwire yet?
status-firefox10: --- → affected
tracking-firefox10: --- → +
Still telling users to get a newer/different browser... Someone should reach out to them.
Status: UNCONFIRMED → NEW
Ever confirmed: true
I was about to write to them, but testing with Nightly (Firefox 12), I don't get any error message (and I checked that my user agent is the default). Can you confirm that it happens only with Firefox 10 and not Nightly (Fx 12) ?
My report was for a self-built nightly (identifies as 12.0a1)
I don't get any issues with either Nightly or Beta. Can't replicate, so not sure if outreach is required or not. Can anyone else replicate this problem?
I wasn't able to replicate this either. For now resolving as worksforme.
Status: NEW → RESOLVED
Closed: 13 years ago
status-firefox10: affected → unaffected
tracking-firefox10: + → -
Resolution: --- → WORKSFORME
re-confirmed on Aurora 11.0a2 2012-01-18 Windows and a private nightly build on linux (12.0a1 2012-01-18) http://www.hotwire.com/ -> Please update your browser
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
Someone else should check 10, and verify again on aurora & nightly. (Could it be kev/alex checked from Mac? Odd if that's the difference.)
status-firefox11: --- → affected
status-firefox12: --- → affected
Randell, I still can't replicate it, even w/ different UA. Can you post here a few UAs that trigger the problem for you?
11.0a2 (2012-01-23) Win 7 x64 laptop Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0a2) Gecko/20120123 Firefox/11.0a2 I didn't retry it with any other right now (I had aurora open).
Tried with Win32 FF10.0 - no problem. Tried with Aurora -> still fails. My guess is they have a <= 10 or some such. Note that with Aurora, once you click through the popup, reloading hotwire.com will NOT cause a popup.
I've sent them an e-mail.
The last few days, I was able to intermittently see the unsupported panel. This is no more the case right now. Either I'm just having luck (or unluck), or they have fixed the site now. Could you confirm/infirm (again :-) ), Randell?
Still broken (Aurora). Remember - it only shows it to you once per browser session.
Resolving as Fixed. No unsupported messages in Aurora or Stable (25) for me.
Status: REOPENED → RESOLVED
Closed: 13 years ago → 11 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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