Closed Bug 707215 Opened 13 years ago Closed 12 years ago

Upgrade message on PPC Mac: Redirect to a page explaining that Firefox >4 not available

Categories

(www.mozilla.org :: General, defect)

x86
macOS
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 766606

People

(Reporter: andy+bugzilla, Unassigned)

Details

Attachments

(1 file)

Attached image screenshot
I've got an old Mac Mini with OS X 10.5.8 on it. I open up Firefox, aargh its 3.6. The home page says "Urgent you are out of date, upgrade" so I click on the next link and I get his page that says. Get the free update.... But in hard to read grey text it says "Unfortunately the latest version of Firefox isn't... " etc. As per screenshot. I click through the read more (which is a little hard to spot) and I think I should be ok. User agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-GB; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Andy, thanks for flagging. Chrissie, can you investigate? Looks like we've got a missing button.
Assignee: nobody → cbrodigan
(In reply to John Slater from comment #1) > Andy, thanks for flagging. > > Chrissie, can you investigate? Looks like we've got a missing button. Firefox versions 4 and up are not supported on PPC Macs
(In reply to raymond [:retornam] from comment #2) > (In reply to John Slater from comment #1) > > Andy, thanks for flagging. > > > > Chrissie, can you investigate? Looks like we've got a missing button. > > > Firefox versions 4 and up are not supported on PPC Macs Raymond, any ideas on a solution to fill this gap?
(In reply to mcbmoz from comment #3) > (In reply to raymond [:retornam] from comment #2) > > (In reply to John Slater from comment #1) > > > Andy, thanks for flagging. > > > > > > Chrissie, can you investigate? Looks like we've got a missing button. > > > > > > Firefox versions 4 and up are not supported on PPC Macs > > Raymond, any ideas on a solution to fill this gap? Maybe, we can redirect to a page which explains the reason why they cannot upgrade.
(In reply to raymond [:retornam] from comment #4) > Maybe, we can redirect to a page which explains the reason why they cannot > upgrade. Probably, yes. We'd need to: 1. Detect PPC Macs by user agent on appropriate pages 2. Create a new page explaining the PPC issue (Maybe on SUMO?) 3. Redirect to, or link to, this page for PPC browsers.
Summary: Not sure how to install Firefox → Upgrade message on PPC Mac: Redirect to a page explaining that Firefox >4 not available
Assignee: christine.brodigan → chrismore.bugzilla
Component: www.mozilla.org/firefox → www.mozilla.org
How about we have a message that directs them here? http://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc#w_powerpc-processors This is what we are doing for the upgrade message on the new start.mozilla.org page for 3.6 & < users.
Assignee: chrismore.bugzilla → nobody
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
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