Closed
Bug 707215
Opened 13 years ago
Closed 12 years ago
Upgrade message on PPC Mac: Redirect to a page explaining that Firefox >4 not available
Categories
(www.mozilla.org :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 766606
People
(Reporter: andy+bugzilla, Unassigned)
Details
Attachments
(1 file)
818.41 KB,
image/png
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Details |
I've got an old Mac Mini with OS X 10.5.8 on it. I open up Firefox, aargh its 3.6. The home page says "Urgent you are out of date, upgrade" so I click on the next link and I get his page that says. Get the free update....
But in hard to read grey text it says "Unfortunately the latest version of Firefox isn't... " etc. As per screenshot.
I click through the read more (which is a little hard to spot) and I think I should be ok.
User agent:
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-GB; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Comment 1•13 years ago
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Andy, thanks for flagging.
Chrissie, can you investigate? Looks like we've got a missing button.
Assignee: nobody → cbrodigan
Comment 2•13 years ago
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(In reply to John Slater from comment #1)
> Andy, thanks for flagging.
>
> Chrissie, can you investigate? Looks like we've got a missing button.
Firefox versions 4 and up are not supported on PPC Macs
(In reply to raymond [:retornam] from comment #2)
> (In reply to John Slater from comment #1)
> > Andy, thanks for flagging.
> >
> > Chrissie, can you investigate? Looks like we've got a missing button.
>
>
> Firefox versions 4 and up are not supported on PPC Macs
Raymond, any ideas on a solution to fill this gap?
Comment 4•13 years ago
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(In reply to mcbmoz from comment #3)
> (In reply to raymond [:retornam] from comment #2)
> > (In reply to John Slater from comment #1)
> > > Andy, thanks for flagging.
> > >
> > > Chrissie, can you investigate? Looks like we've got a missing button.
> >
> >
> > Firefox versions 4 and up are not supported on PPC Macs
>
> Raymond, any ideas on a solution to fill this gap?
Maybe, we can redirect to a page which explains the reason why they cannot upgrade.
Comment 5•13 years ago
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(In reply to raymond [:retornam] from comment #4)
> Maybe, we can redirect to a page which explains the reason why they cannot
> upgrade.
Probably, yes. We'd need to:
1. Detect PPC Macs by user agent on appropriate pages
2. Create a new page explaining the PPC issue (Maybe on SUMO?)
3. Redirect to, or link to, this page for PPC browsers.
Updated•13 years ago
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Summary: Not sure how to install Firefox → Upgrade message on PPC Mac: Redirect to a page explaining that Firefox >4 not available
Updated•13 years ago
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Assignee: christine.brodigan → chrismore.bugzilla
Assignee | ||
Updated•13 years ago
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Component: www.mozilla.org/firefox → www.mozilla.org
Comment 6•13 years ago
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How about we have a message that directs them here?
http://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc#w_powerpc-processors
This is what we are doing for the upgrade message on the new start.mozilla.org page for 3.6 & < users.
Updated•13 years ago
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Assignee: chrismore.bugzilla → nobody
Assignee | ||
Updated•12 years ago
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Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
Updated•12 years ago
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Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
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Description
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