Closed Bug 71069 Opened 24 years ago Closed 17 years ago

(hp11i) New IMAP account from new profile crashes N6 on HPUX 11i

Categories

(MailNews Core :: Networking: IMAP, defect, P4)

Product:
MailNews Core
Component:
Networking: IMAP
Platform:
HP
HP-UX
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: BarrettLndstrm, Assigned: shannond)

References

Details

This ONLY happens on HPUX 11i. Here's the steps to reproduce: 1. Make sure you have NO .mozilla or .netscape directories in your home directory (delete them, move them, whatever....) 2. Start N6 on HPUX 11i. 3. Start Mail (tasks->Mail, or the Mail icon). 4. It will ask you to set up your account. Do so, but make sure you are setting up an IMAP account. 5. Once the accound it set up, click on the INBOX for that account, and enter your password. For some reason, you may not get all of your folders downloaded, and messages may not show up if you click on them. 6. Close Mail (but not N6) 7. Restart Mail At this point you should core dump. I tried this on the N6 HP Beta build from the OEM branch, and also trunk build #20010300421 with the same results.
QA Contact: esther → barrettl
dropping severity because we are unable to reproduce this now. it may be network problems locally. :-(
Severity: critical → normal
Status: NEW → ASSIGNED
Uping the priorty because I was just able to reproduce this with the 6.01 RTM build on 11i.
Severity: normal → major
Blocks: 18687
Ok, I think this really have something to do with our network. A few mintues ago I ran this locally on "assisi" I see the problem, and then the network on "assisi" loses yp which I wasn't able to do a second test run. So I ran across over to "esopus" and did it there locally, it works fine. Then I quickly ran back to "assisi", set the yp and test, it runs fine now. So maybe until we get a stable network then we can trace this down :-(
Tried this on esopus and the browser crashed everytime but once. As far as I know esopus has been keeping its yp. I would reassign this to myself but I don't seem to have that option in bugzilla ...
I do....... Reassigning to shannond
Assignee: jgaunt → shannond
Status: ASSIGNED → NEW
hmm .. this is what i have found using esopus remote login using judge mail -- crash local login using judge mail -- crash remote login using linzilla mail -- crash local login using linzilla mail -- ok
I'm still seeing this problem using a trunk build
Status: NEW → ASSIGNED
Just an update: Still seeing this with trunk build #2001052209 on hpux 11i.
I tried this on esopus using linzilla, but do not see any problem. Jimmy/barrett, could you try it using my debug build at /u/shanjian/build/mozilla/dist/bin Let me know if you see any difference.
Don't see this on that debug build, nor on this afternoons daily build. Maybe this has been cleared up. I'll check tomorrows build, and if it works, I'll close this bug out.
Still seeing this on this morning's build on assisi. I get this output: ************************************************** nsNativeComponentLoader: GetFactory(/builds/shannond/package/components/libmimeemitter.sl) Load FAILED with error: No such file or directory **************************************************
Even though the above message says that libmimeemitter.sl can't be found, it is there.
I wasn't able to reproduce this problem with shanjian's debug build but it happens on the latest daily build 2001052409 for both commercial and mozilla.
I'm using the same build (2001052409) and am no longer able to reproduce this on 11i. Jimmy, are you running locally or remotely?
I'm running remotely on assisi .. The pattern of the problem is inconsistent, sometimes I had to close the Mail window a couple times for this to happen. Or download one folder at a time then close the Mail window.
You will get this message sometimes when it is there but it can't be loaded (i.e. unresolved symbols). From a debug build you should be able to get more info as too why it can't load.
Summary: New IMAP account from new profile crashes N6 on HPUX 11i → (hp 11i) New IMAP account from new profile crashes N6 on HPUX 11i
Ok, yup still there with todays build (2001052509) on hpux 11i.
add myself to cc list
Barrett/Jimmyu, I need your help to reproduce the problem. I downloaded 2001052509 build, but still could not see the problem. This make me believe that the process we are following might have certain difference. How about let's stick with one build (my debug build), one server (linzilla), and one account (shanjian@linzilla.mcom.com, password: netscape) and one 11i machine (esopus). Let me know exact process about how to reproduce it. I use remote login, so don't even try local access.
On esopus using today's build 2001052909, I don't have any problems with either Shanjian's linzilla account or my email account (which usually gives me problems). On assisi, I still don't have any problems with Shanjian's linzilla account, however I see this bug when I use my account. Difference between esopus and assisi? - subnet, number of processors, is that all?
esopus dual processor 11i machine assisi single processor 11i machine napoli single processor 11i machine
i wasn't able to reproduce this bug using shanjian debug build (/u/shanjian/build/mozilla/dist/bin) with either shanjian's linzilla mail account or my linzilla mail account on esopus(dual), pesaro(dual), napoli(single) and assisi(single) machines using remote login.
Tried this, and could not reproduce the bug, at HP-FTC with the following systems: HP-UX hyundai B.11.11 U 9000/785 2013814656 unlimited-user license 9000/785/C3600 (single cpu) HP-UX quattro B.11.11 U 9000/785 2008516007 unlimited-user license 9000/785/J7000 (4 processors) using the RTM versions of GTK+ and N6.01 for HP-UX.
I just reproduced this with this mornings daily build. I was running locally on napoli (11i).
it is (hp11i) not (HP11i) not (hp 11i) not (Hp37z)
Summary: (hp 11i) New IMAP account from new profile crashes N6 on HPUX 11i → (hp11i) New IMAP account from new profile crashes N6 on HPUX 11i
At Shannon's suggestion, I created a folder with 3 subfolders and 1 sub-sub-folder on my IMAP server, then tried the recipe again on quattro (J7000 running 11i) at HP-FTC. All works OK, no problems noted.
Still seeing this bug on pesaro using my email account and Jim's 2001060606 0.9.1 branch build
Severity: major → critical
Priority: -- → P4
adjusting priority and severity for the radar (for Rob who does not have permission to do so)
This bug has not been touched for nearly 2 years. In most cases, that means it has "slipped through the net". Could someone please take a moment to add a comment to the bug with current status, and/or close it.
Product: MailNews → Core
nobody can test this anymore, RIP Netscape. marking worksforme
Status: ASSIGNED → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
Product: Core → MailNews Core
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