718377 - TataDocomo/Talismaonline chat reports Firefox 4+ to incompatible

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Swarnava Sengupta (:Swarnava)]

Go to http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
fill anything
after agree terms of service, when click submit, a popup come and say
This browser is not compatible with chat. Please use one of the following browsers:

On Windows 2000, Windows NT 4.0, Windows 98 and Windows 95 and Windows 2003 and Windows 2008:
        Internet Explorer version 5.0, 5.5, 6.0, 7.0, 8.0
        Netscape version 6,7.0,7.1
        Netscape Communicator version 4.7
        Mozilla Firefox version 1.0.4, 2.x, 3.0
        Google Chrome 5.0.375.125

On Windows XP:
        Internet Explorer version 6.0, 7.0, 8.0

On Mac OS:
        Internet Explorer version 5.0, 5.5
        Netscape version 6.1
        Netscape Communicator version 4.7

Comment 1

[Jean-Yves Perrier [:teoli]]

Just tried with Nightly and I got to the chat. 

Could you retry and confirm this is now fixed?

Comment 2

[Swarnava Sengupta (:Swarnava)]

Attachment: bug!

the issue still happen on me 
Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0

Comment 3

[Jean-Yves Perrier [:teoli]]

I'm only able to reproduce with your exact UA, not with mine. Strange.
I've asked their support chat and they gave me the e-mail to send the info too.

Mail sent. Will see.

Comment 4

[Alex Keybl [:akeybl]]

Firefox 10 (released) is also marked as affected, so no need to track for a specific release.

Comment 5

[Jean-Yves Perrier [:teoli]]

Seems to work right now for me, Swarnava could you confirm/infirm?

Comment 6

[Swarnava Sengupta (:Swarnava)]

Attachment: screenshot

(In reply to Jean-Yves Perrier [:teoli] from comment #5)
> Seems to work right now for me, Swarnava could you confirm/infirm?


still not work for me on Firefox 11 beta 5

Comment 7

[Mike Taylor [:miketaylr]]

Working for me with "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0". Going to close as FIXED, but please reopen if anyone finds this isn't the case for them.