Firefox Crash [@ F_797141883___________________________________________________________ ]

RESOLVED INCOMPLETE

Status

External Software Affecting Firefox
Flash (Adobe)
--
critical
RESOLVED INCOMPLETE
6 years ago
2 years ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash})

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [startupcrash], crash signature)

(Reporter)

Description

6 years ago
Seen while looking at the 9.0.1 explosive report. Over 3000 crashes in the last week across all versions. Some reports have both 10.2 and 10.3 versions of Flash. Will have to look at correlations to get a breakdown by version.

https://crash-stats.mozilla.com/report/list?signature=F_797141883___________________________________________________________

https://crash-stats.mozilla.com/report/index/5bc10c35-8faf-4c2b-95d1-bba762120123

Frame 	Module 	Signature 	Source
0 	NPSWF32.dll 	F_797141883___________________________________________________________ 	F257135485______________________________________________________:147
1 	NPSWF32.dll 	F1399563881_____________________________________________ 	F_898809816___________________________________________________________:545
2 		@0x2b975d0 	
3 		@0x192d1ce3 	
4 		@0x2b9816c 	
5 		@0x2b9837f 	
6 		@0x2b98446 	
7 		@0x2b986e6 	
8 		@0x2b9439c 	
9 		@0x2b9398e 	
10 	NPSWF32.dll 	F_966691389_____________________________ 	F10618427_____________________________________________________________:164
11 	NPSWF32.dll 	F_170420080_________________________________________________________________ 	F338830200_________________________________________________________:1514
12 	NPSWF32.dll 	F629417332___________________________________________________ 	F1573535293______________________________________________________:83
13 	NPSWF32.dll 	F2032155642_______________________________________________________ 	F348299626______________________________________________________________:5454
14 	NPSWF32.dll 	F_2118875753______________________________________________________________________________ 	F1049349255_______________________________________________________:747
15 	plugin-container.exe 	plugin-container.exe@0xfff

Comment 1

6 years ago
The spike is strange because it doesn't occur in the latest Flash version:
         4% (21/477) vs.   0% (135/137059) 10.2.152.26
          8% (38/477) vs.   0% (219/137059) 10.2.152.32
          7% (32/477) vs.   0% (212/137059) 10.2.153.1
          7% (34/477) vs.   0% (235/137059) 10.2.159.1
         17% (80/477) vs.   0% (351/137059) 10.3.181.14
          8% (37/477) vs.   0% (156/137059) 10.3.181.22
         25% (121/477) vs.   0% (527/137059) 10.3.181.26
         23% (112/477) vs.   0% (542/137059) 10.3.181.34
          0% (2/477) vs.  12% (16573/137059) 11.1.102.55

Updated

6 years ago
Component: Plug-ins → Flash (Adobe)
Product: Core → Plugins
QA Contact: plugins → adobe-flash
Version: Trunk → unspecified

Updated

6 years ago
Keywords: crash, topcrash

Updated

6 years ago
Whiteboard: [startupcrash]

Comment 2

6 years ago
There are only 86 crashes across all versions over the last week.
Keywords: topcrash

Comment 3

2 years ago
I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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