Closed Bug 723710 Opened 14 years ago Closed 13 years ago

Unknown bar appears above add-on bar in Firefox

Categories

(Firefox :: Extension Compatibility, defect)

10 Branch
x86
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: crackme_hackyou, Unassigned)

References

Details

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0 Build ID: 20120129021758 Steps to reproduce: Did not do anything specific to cause the problem. After upgrading to Firefox 8, the problem started to surface for me. All subsequent versions of Firefox show the same problem for me. So, there wasn't any specific action which I had taken to cause the issue. Actual results: Since Firefox 8 onwards, whenever I load a page, I have mysterious different colour bars popping up and going away... You can clearly see a black bar above the addon-bar.. Till the webpage is loaded, this bar appears and disappears randomly.. Once the webpage is loaded, it completely disappears, and everything becomes normal once again. Don't seem to understand where the problem is. First, I thought it was due to the theme "FXChrome", contacted its developer but it seems that it is not theme-related and is related to Firefox. Did a full complete uninstall of Firefox, however, the problem persists. Expected results: There should not have been any such bar above the add-on bar like in previous versions of Firefox before Firefox 8.
Component: Untriaged → Toolbars
Priority: -- → P2
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Component: Toolbars → Untriaged
Priority: P2 → --
(In reply to Tim (fmdeveloper) from comment #4) > Does the issue still occur if you start Firefox in Safe Mode? > http://support.mozilla.com/en-US/kb/Safe+Mode > > How about with a new, empty profile? > http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new- > profile Issue does not occur when Firefox is in Safe Mode. Currently as I type, commenting using Firefox in Safe Mode. Had already done a complete uninstall, so basically none of my previous add-ons were present except one which is IDM Integration Module (Internet Download Manager), however, that was by default disabled. So, what should I make of this? Is it the IDM Module which is giving me problems? The add-on is automatically reinstalled once you make a new profile or do a complete uninstall of Firefox.
As it does not occur in safe mode follow http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes When you find the extension at fault, please post back here and contact the extension author.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Component: Untriaged → Extension Compatibility
QA Contact: untriaged → extension.compatibility
Resolution: --- → INVALID
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