Closed Bug 724934 Opened 12 years ago Closed 11 years ago

Anything to do with printing crashes Thunderbird 9.0.1 @ ldap_set_option

Categories

(MailNews Core :: LDAP Integration, defect)

x86_64
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: jhadams, Unassigned)

References

()

Details

(Keywords: crash, regression, stackwanted, Whiteboard: [GS][regression:v9])

Crash Data

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:10.0) Gecko/20100101 Firefox/10.0
Build ID: 20120129141257

Steps to reproduce:

Originally upgraded from Thunderbird 8 to Thunderbird 9
Made sure $Printer environment variable was set to existing printer in CUPS
Printer pointed to is also default printer
Running on Ubuntu/Kubuntu 11.10
Also happens in Print Preview and Page Setup


Actual results:

Thunder bird crashed and brought up crash dialog box
Here are several links from the troubleshooting information -
http://crash-stats.mozilla.com/report/index/bp-8f4857ba-e19f-4d2a-bd82-563df2120207
http://crash-stats.mozilla.com/report/index/bp-7d791abb-39d3-4438-9f27-cd3fb2120207
http://crash-stats.mozilla.com/report/index/bp-dd9067a9-660b-4b6b-b843-294a02120206


Expected results:

Print dialog box should have appeared and allowed printing of email
Summary: Anything to do crashes Thunderbird 9.0.1 → Anything to do with printing crashes Thunderbird 9.0.1
Tried running Thunderbird Earlybird and Beta for version 11.
For both f these Thunderbir fails to start at all and crashes in the same manner
Keywords: crash
Severity: normal → critical
Version: 9 → Trunk
Crash Signature: [@ ldap_set_option ]
Component: General → LDAP Integration
Product: Thunderbird → MailNews Core
QA Contact: general → ldap-integration
Status: UNCONFIRMED → NEW
Ever confirmed: true
Jeff, can you still reproduce this crash, using current version of Thunderbird?
Flags: needinfo?(jhadams)
Jeff, if you can still reproduce please do update the bug.

All the crashes I see are startup or related to accounts, not printing 
https://crash-stats.mozilla.com/report/list?signature=ldap_set_option&product=Thunderbird&query_type=is_exactly&range_unit=weeks&process_type=any&hang_type=any&date=2013-07-17+12%3A00%3A00&range_value=4 

unfortunately I did not copy the stack from the crash ID into the bug, so for now, this bug is incomplete
Status: NEW → RESOLVED
Closed: 11 years ago
Flags: needinfo?(jhadams)
Resolution: --- → INCOMPLETE
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