727410 - Do not show advertised update dialog for user with limited permissions

Status: RESOLVED DUPLICATE of bug 770008

(Toolkit :: Application Update, defect)

Description

[Henrik Skupin [:whimboo][⌚️UTC+1]]

At the time when we have released Firefox 10 to our public audience I have noticed that even users with no write-access to the application folder got the MU dialog for an update from 9.0.x to 10.0 some minutes after the update channel has been opened.

For those users an update would fail in any case, so as proposed on IRC we should probably delay such a notification.

Comment 1

[u279076]

Yeah, I think it's kind of a broken experience for these non-admin users. Ccing Robert Strong.

Comment 2

[John O'Duinn [:joduinn] (please use "needinfo?" flag)]

(In reply to Henrik Skupin (:whimboo) from comment #2)
> At the time when we have released Firefox 10 to our public audience I have
> noticed that even users with no write-access to the application folder got
> the MU dialog for an update from 9.0.x to 10.0 some minutes after the update
> channel has been opened.
> 
> For those users an update would fail in any case, so as proposed on IRC we
> should probably delay such a notification.

I also was hitting the "get prompted, but have update fail to apply" problem for FF9.0.1->10.0.0 (and again 10.0.0 -> 10.0.1). It also happened for my TB8.0.0->9.0 and then 8.0 -> 10.0.0

For background info, my mac was replaced around this time, and the accounts on the new machine had slightly different permissions when dealing with apps that were restored from timemachine backup. Doing "chmod -R *" got Firefox updates working properly. For Thunderbird, I ended up having to do a full pave-over install.

Comment 3

[Nick Thomas [:nthomas] (UTC+12)]

I don't think we've offered major updates to any of the versions mentioned so far. Why is MU in the summary ?

Comment 4

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Well, MU doesn't really correlate to a major version bump, e.g. 9.0 -> 10.0. So sorry for the confusion. Just let us remove MU then.

Comment 5

[Nick Thomas [:nthomas] (UTC+12)]

Could you capture a screenshot of the dialog shown to users ?

Comment 6

[Henrik Skupin [:whimboo][⌚️UTC+1]]

I would refer to someone else because I have to leave for vacation kinda soon. AFAIR it was the default dialog that an update is available.

Comment 7

[Alex Keybl [:akeybl]]

(In reply to Henrik Skupin (:whimboo) [away 02/17 - 02/26] from comment #6)
> I would refer to someone else because I have to leave for vacation kinda
> soon. AFAIR it was the default dialog that an update is available.

Adding qawanted. Anthony's also CC'ed on this bug and should be able to help.

Comment 8

[Nick Thomas [:nthomas] (UTC+12)]

I suspect this bug is better summarized as "Don't offer updates to users who can't apply them", which is probably a dupe.

Comment 9

[u279076]

(In reply to Nick Thomas [:nthomas] from comment #8)
> I suspect this bug is better summarized as "Don't offer updates to users who
> can't apply them", which is probably a dupe.

I suspect that's true, yes.