727574 - Sync is losing passwords somehow

Status: UNCONFIRMED

(Firefox :: Sync, defect)

Description

[Filip Zakrzewski]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0a2) Gecko/20120215 Firefox/12.0a2
Build ID: 20120215042007

Steps to reproduce:

I'm using 2 Firefox versions.
Aurora and Release on day by day basis connected together through Sync

SECURITY - BECAUSE THIS ENTRY *MIGHT BE* HINT FOR POTENTIALY HIGHLY DANGEROUS EXPLOIT TO CRACKERS


Actual results:

i'm seeing that sync is losing some passwords without my knowledge - i'm not deleting any, sometimes it happen itself

there must be some memory leaks or some instabilities that are cause to this issue


Expected results:

sync shouldn't remove passwords without my permission or unattended

Comment 1

[Mike Connor [:mconnor]]

It may not be Sync, but if something is deleting passwords through API calls, we'll propagate that change.  If passwords are being deleted, I would recommend you set "signon.debug" to true in about:config and see what's going on.

Comment 2

[Filip Zakrzewski]

Where should I look for debug logs from signon.debug = true ?

Comment 3

[Jean-Philippe Guérard]

I encountered the same issue on Linux 64 bits (Ubuntu).

In my case, it might have been a consistency issue linked to the use of the Saved Password Editor.

Comment 4

[Gregory Szorc [:gps]]

If you can provide reliable steps to reproduce or provide a sync log showing sync deleting passwords, we can look into this.

https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

The current reports don't give us a lot to go on to track this down. All I can say is "it works for me."

Comment 5

[Jean-Philippe Guérard]

How do you get a Sync log? I tried setting signon.debug = true, but the output only goes to the error console.

Comment 6

[Jean-Philippe Guérard]

OK, I have set up the sync log and I'm going to try to reproduce
the problem. I will keep you posted.

Comment 7

[Richard Newman [:rnewman]]

Any update, Jean-Philippe?

Comment 8

[Filip Zakrzewski]

I've narrowed it to disappearing history. (if all website history is removed firefox will remove credentials)

not sure why was it happening (later stopped using 2 versions of FF)

Comment 9

[Richard Newman [:rnewman]]

If you have Firefox set to remove saved passwords on exit, then yes, Firefox will remove credentials. Is that what you mean?

Comment 10

[Filip Zakrzewski]

No it's not (and weren't) set to remove passwords.
I were using beta/nightly versions (now only Aurora). Somehow, sometimes some passwords were gone - without my interference.

Comment 11

[Jean-Philippe Guérard]

Nothing new on my side. But I'm not registering new passwords every day. I'll keep you posted if it happens again.