730604 - zillow.com warns about the browser being unsupported with Gecko/13.0 in the UA string

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Dão Gottwald [:dao]]

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/13.0 Firefox/13.0

zillow.com redirects to http://www.zillow.com/static/pages/BrowserFirefoxNotSupported.html which says:

"Unsupported Browser Warning

Sorry, but Zillow does not support the version of Firefox that you are using.

You may click here to continue using Zillow.com, but we do not guarantee that it will work. We recommend downloading the latest version of Firefox from the Firefox site."

Comment 1

[Gervase Markham [:gerv]]

I emailed [e-mail] (the only address I could find on the site) and [e-mail] today to ask them to fix this.

Gerv

Comment 3

[Chris Lawson (gone)]

Gerv, did you ever hear back from anyone about this?

Comment 4

[Gervase Markham [:gerv]]

Nope :-| At least one of the email addresses I tried (webmaster, I think) bounced. I'd love it if someone else could take on the job of trying to reach a human inside Zillow.

Gerv

Comment 5

[Sid]

WFM in the latest Nightly build (with "Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/15.0 Firefox/15.0a1" UA string). I believe the issue is fixed.

Comment 6

[Dão Gottwald [:dao]]

Doesn't work for me. Loading zillow.com for the first time still redirects to http://www.zillow.com/static/pages/BrowserFirefoxNotSupported.html. Opening zillow.com a second time loads the proper home page.

Comment 7

[Jarret Falkner]

We will remove the firefox UA check on Zillow.com shortly.

Comment 8

[Dão Gottwald [:dao]]

(In reply to Jarret Falkner from comment #7)
> We will remove the firefox UA check on Zillow.com shortly.

Great! Thanks for letting us know.

Comment 9

[Matt Brubeck (:mbrubeck)]

It looks like this is fixed by Zillow.  Thank you!