update fails duplicate firefox

RESOLVED INCOMPLETE

Status

()

Toolkit
Application Update
RESOLVED INCOMPLETE
6 years ago
4 years ago

People

(Reporter: George R. Goffe, Unassigned)

Tracking

13 Branch
x86_64
Linux
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(2 attachments)

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:13.0) Gecko/20120229 Firefox/13.0a1
Build ID: 20120229031108

Steps to reproduce:

Received the typical notification that an update is available and attempted to install it. This typically works just fine but not this time.


Actual results:

Attempted update fails with a popup complaining that a duplicate firefox is running but that is not the case. Unlinked the lock file and removed the .parentlock and retried. The failure happened again.


Expected results:

Since there is no other firefox running, this messages is in error I believe. ps -efadlc | grep firefox shows no other firefoxs running.

Updated

6 years ago
Component: Untriaged → Application Update
Product: Firefox → Toolkit
QA Contact: untriaged → application.update
In your Firefox installation directory navigate to the updates subdirectory. Please attach the last-update.log and backup-update.log. Thanks
(Reporter)

Comment 2

6 years ago
Created attachment 602191 [details]
tar.gz for updates/backup-update.log and updates/last-update.log

Robert,

Here you go.

Regards,

George...
The last-update.log shows that the update succeeded. Were you able to update since this happened? If so, did you do anything different in order to be able to update it?

Also, the backup-update.log file is corrupted. Could you please attach it without tarring it up? If there is an update.log file in the updates/0 directory please attach it as well. Thanks
(Reporter)

Comment 4

6 years ago
Created attachment 602298 [details]
flat file containing updates/0/update.log

One more log coming.
(Reporter)

Comment 5

6 years ago
Robert,

The backup-update.log appears to be a gzip'd file. There looks like uninitialized buffer contents at the end of the file. I did a zcat on the file which is enclosed below.

My resolution to the update problems here was to get the latest nightly and install it in a different directory.

George...

zcat backup-update.log
updates/last-update.log0000644000000000000000000000435211723531454014160 0ustar  rootrootSOURCE DIRECTORY /opt/firefox.vers12/updates/0
DESTINATION DIRECTORY /opt/firefox.vers12
UPDATE TYPE partial
PREPARE ADD precomplete
PREPARE PATCH plugin-container
PREPARE PATCH platform.ini
PREPARE PATCH omni.ja
PREPARE PATCH mozilla-xremote-client
PREPARE PATCH libxul.so
PREPARE PATCH libxpcom.so
PREPARE PATCH libssl3.so
PREPARE PATCH libsoftokn3.so
PREPARE ADD libsoftokn3.chk
PREPARE PATCH libsmime3.so
PREPARE PATCH libplds4.so
PREPARE PATCH libplc4.so
PREPARE PATCH libnssutil3.so
PREPARE PATCH libnssdbm3.so
PREPARE ADD libnssdbm3.chk
PREPARE PATCH libnssckbi.so
PREPARE PATCH libnss3.so
PREPARE PATCH libnspr4.so
PREPARE PATCH libmozsqlite3.so
PREPARE PATCH libfreebl3.so
PREPARE ADD libfreebl3.chk
PREPARE PATCH firefox-bin
PREPARE PATCH firefox
PREPARE PATCH components/libbrowsercomps.so
PREPARE PATCH application.ini
EXECUTE ADD precomplete
EXECUTE PATCH plugin-container
EXECUTE PATCH platform.ini
EXECUTE PATCH omni.ja
EXECUTE PATCH mozilla-xremote-client
EXECUTE PATCH libxul.so
EXECUTE PATCH libxpcom.so
EXECUTE PATCH libssl3.so
EXECUTE PATCH libsoftokn3.so
EXECUTE ADD libsoftokn3.chk
EXECUTE PATCH libsmime3.so
EXECUTE PATCH libplds4.so
EXECUTE PATCH libplc4.so
EXECUTE PATCH libnssutil3.so
EXECUTE PATCH libnssdbm3.so
EXECUTE ADD libnssdbm3.chk
EXECUTE PATCH libnssckbi.so
EXECUTE PATCH libnss3.so
EXECUTE PATCH libnspr4.so
EXECUTE PATCH libmozsqlite3.so
EXECUTE PATCH libfreebl3.so
EXECUTE ADD libfreebl3.chk
EXECUTE PATCH firefox-bin
EXECUTE PATCH firefox
EXECUTE PATCH components/libbrowsercomps.so
EXECUTE PATCH application.ini
FINISH ADD precomplete
FINISH PATCH plugin-container
FINISH PATCH platform.ini
FINISH PATCH omni.ja
FINISH PATCH mozilla-xremote-client
FINISH PATCH libxul.so
FINISH PATCH libxpcom.so
FINISH PATCH libssl3.so
FINISH PATCH libsoftokn3.so
FINISH ADD libsoftokn3.chk
FINISH PATCH libsmime3.so
FINISH PATCH libplds4.so
FINISH PATCH libplc4.so
FINISH PATCH libnssutil3.so
FINISH PATCH libnssdbm3.so
FINISH ADD libnssdbm3.chk
FINISH PATCH libnssckbi.so
FINISH PATCH libnss3.so
FINISH PATCH libnspr4.so
FINISH PATCH libmozsqlite3.so
FINISH PATCH libfreebl3.so
FINISH ADD libfreebl3.chk
FINISH PATCH firefox-bin
FINISH PATCH firefox
FINISH PATCH components/libbrowsercomps.so
FINISH PATCH application.ini
succeeded
calling QuitProgressUI

Comment 6

4 years ago
George, does this still reproduce when using a current version started in safe mode?
Whiteboard: [closeme 2014-09-01]

Comment 7

4 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-09-01]
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