738830 - [NativeUI launch] Add mobile d/l button to Sync SUMO page

Status: RESOLVED INVALID

(support.mozilla.org :: Mobile, task)

Description

[Jaclyn Fu]

We would like to strengthen the value prop between Sync and Firefox for Android, and increase both the product's presence on user touch points. 

When a user starts the Sync set up experience, there's no mention of Firefox for Android and what they can sync to. After users click on "pair a device" and then "Show me how", they are directed to this SUMO page (https://support.mozilla.org/en-US/kb/find-code-to-add-device-to-firefox-sync). This SUMO page is highly trafficked, and does not mention "Firefox for Android" either. I would like to add a download button for Firefox mobile on this SUMO page to make this offering more apparent. 

Who would be the best person to get this started? 

Thanks!

Comment 1

[Jaclyn Fu]

Or maybe not a download button - could be a link? or change "Where do I find the code on an Android device" to include "Firefox for Android" and linking there?

Comment 2

[James Socol [:jsocol, :james]]

These pages are part of a wiki--you can go edit it right now! ;)

We don't normally track KB changes in Bugzilla, but in the KB Articles forum[1] or the page's discussion area[2].

[1] https://support.mozilla.org/en-US/forums/knowledge-base-articles
[2] https://support.mozilla.org/en-US/kb/find-code-to-add-device-to-firefox-sync/discuss

Comment 3

[Jaclyn Fu]

Ok cool - so I would post this in the KB Articles forum instead?

Comment 4

[Kadir Topal [:atopal]]

Yes, please do that instead. One of our content editors will take care of it.