740428 - Unable To Save Profile With Photo

Status: VERIFIED FIXED

(Websites :: mozillalabs.com, defect)

Description

[Ben (:bensternthal)]

When editing my profile, if I try to upload a photo I get an error.

This does work on dev so perhaps its an issue with the upload folder.

Comment 1

[Ben (:bensternthal)]

An update to this, looks like I can not upload a photo to dev either.

Comment 2

[Jen Fong-Adwent [:ednapiranha]]

Brandon:

Can you verify that settings.js has a set value? Should be something like this:
USER_AVATAR_PATH = 'img/uploads/avatars/'

The path value may differ, but can you verify that files can be written to that directory and also subdirectories can be created? User's are uploading but I suspect they have no permission from web to write to it.

Comment 3

[Jen Fong-Adwent [:ednapiranha]]

Fixed in dev. Need to verify that this same permission fix happens in stage and prod when we deploy there also.

Comment 4

[Ben (:bensternthal)]

Awesome, can you provide me either here or via email with the fix, I want to add this to the production deployment request.

Comment 5

[Jen Fong-Adwent [:ednapiranha]]

Ops needs to verify that the correction permissions are set on the directory that the images are written to. This is the permissions that are required for files to be uploaded from the browser.

Comment 6

[Rebecca Billings [:rbillings]]

In dev I am still unable to add a photo either during profile creation or profile edit.

Comment 7

[Rebecca Billings [:rbillings]]

Verified that what I was seeing in dev was a caching issue- I wasn't getting errors, and wasn't seeing the images until I did a hard refresh [a separate issue filed elsewhere].