741189 - Crash when opening the Print dialog [@ nsIDocument::GetRootElement]

Status: RESOLVED DUPLICATE of bug 741053

(Core :: Disability Access APIs, defect)

Description

[Anael Mobilia]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:14.0) Gecko/20120331 Firefox/14.0a1
Build ID: 20120331035305

Steps to reproduce:

Go to any website, press the Ctrl + P keys (shortcut for File -> Print)


Actual results:

Firefox just crash, no talkback, fatal crash


Expected results:

The printing pop-up should be displayed, giving me the ability to select my printer

Comment 1

[Andre Klapper]

Thanks for taking the time to report this problem!
Please follow the steps on http://support.mozilla.com/kb/Firefox%20crashes and report back here. Thanks!

Comment 2

[Anael Mobilia]

Hi Andre,

Same problem in safe mode.
I can't provide a crash report due to the unavailability of about:crashes (cf https://bugzilla.mozilla.org/show_bug.cgi?id=741186 )

The output from the console is :
(firefox-trunk:3364): Gtk-CRITICAL **: IA__gtk_clipboard_set_with_data: assertion `targets != NULL' failed
Erreur de segmentation

Comment 3

[Scoobidiver (away)]

Can you provide a stack using steps in https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report?

Comment 4

[Anael Mobilia]

Attachment: debug log

Comment 5

[Nickolay_Ponomarev]

There's something wrong with your system/firefox build (ref. bug 741186, bug 741189, bug 741187). Let's figure out bug 741186 first.

The debug log you attached lacks symbols, so it's not very useful.

Comment 6

[Anael Mobilia]

Trace log : https://crash-stats.mozilla.com/report/index/bp-c0c11351-9463-4974-a52a-000792120401

Comment 7

[Nickolay_Ponomarev]

I'm 99% certain it will get fixed along with bug 741053, but keeping this open for now, since the steps to reproduce are different.

Comment 8

[Anael Mobilia]

Bug solved as https://bugzilla.mozilla.org/show_bug.cgi?id=741053