74649 - Multiple level embedded message not correctly supported [IMAP copy problem?]

Status: VERIFIED WORKSFORME

(MailNews Core :: MIME, defect, P3)

Description

[[e-mail] (gone - use [e-mail] instead)]

Build ID: Fresh CVS pull @ 1pm on April 3rd, 2001 using Windows 2000 with IMAP.

Summary: Attachment with MIME Content-Type: application/octet-stream; isn't 
recognized.

Steps to Reproduce:

1.  Save the attached .eml file and view it in Mozilla.

Expected Results:

The message should contain the MADCOW12.doc attachment and should have the 
attachment UI.

Actual Results:

Just the message is displayed.  If you didn't view the source, you'd never know 
an attachment existed.

Note:  
Content-Type: application/octet-stream;
        name="MADCOW12.doc"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
        filename="MADCOW12.doc"

is the content type for the attachment that won't display.

Content-Type: application/msword;
        name="Springboard Info Sheet.doc"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
        filename="Springboard Info Sheet.doc"

is the content type for a similar attachment that displays correctly.

I should note, my Dad used X-Mailer: Novell GroupWise 5.5.2 to attach the 
message (but this displays fine in 4.x).

Comment 1

[[e-mail] (gone - use [e-mail] instead)]

Attachment: The message with the attachment you can't see.

Comment 2

[[e-mail] (gone - use [e-mail] instead)]

Attachment: The MADCOW12.doc

Comment 3

[[e-mail] (gone - use [e-mail] instead)]

Is this a networking/helper apps bug?

Comment 4

[scottputterman]

Stephen, could you try this again? I downloaded your message, put it in a folder
and was able to see the attachments and actually opened it up in Word.

Comment 5

[[e-mail] (gone - use [e-mail] instead)]

Tried this again, and it's still not working for me with build 2001042404, yet
OE 5.5 displays it fine.  OE 5.5 displays the message as a multi-nested
attachment.  That is, to get to madcow12.doc, I have to:
[1] Open the original e-mail.
[2] Open a 211KB attachment called "Steak or Fish?" 
[3] And then open the 209KB "MADCOW12.doc" attachment.

This is pretty involved and to guarantee I'm not missing something, we should
troubleshoot in my cube ;-)

Comment 6

[[e-mail] (gone - use [e-mail] instead)]

Much thanks goes to Scott Putterman for reducing this to a 100% bullet-proof
testcase.  This is an IMAP bug.  Here's the best way to repro:

1.  Save the first attachment    
(http://bugzilla.mozilla.org/showattachment.cgi?attach_id=29651) into your
profile's Local Folders directory. (if it has *.txt attachments, strip the
extensions).
2.  Verify that the message is correct (in Local Folder, it will have 2
attachments, the MADCOW12.doc file and the Steak or Fish? eml file as an
attachment (but is displayed inline).
3.  Move or copy this message to an IMAP folder.

Notice now that you lost the Word attachment, but the e-mail is preserved
otherwise (and viewing source still shows the e-mail as containing a word
attachment.)

Thanks, again.

Comment 7

[Jean-Francois Ducarroz]

This is not an IMAP problem. For some reason, when the message is copied from 
the local folder over to the IMAP folder, the first part of the message is 
duplicated. If I duplicated the first part on my local copy, I cannot display 
the attachment anymore.

This is a very stange message in which the main part is itself another message! 
normally, when you forward a message (apparently as attachment), the message is 
part of a multipart mixed message! Also, this message, once moved to the 
imap folder contains a message inside a message inside a message. Looks like we 
are not very well supporting multiple level embedded message.

Here is the structure of the message on IMAP:

content-type=message/rfc822
  content-type=message/rfc822
    content-type=text/plain
    content-type=application/octet-stream

I don't think this kind of message are very common and therefore I am proposing 
to move to to next millestone.

Comment 8

[[e-mail] (gone - use [e-mail] instead)]

Attachment: Another message with an invisible attachment

Comment 9

[Jean-Francois Ducarroz]

Accepting. This want be an easy one...

Comment 10

[scottputterman]

It looks like Stephen's 2nd message is multipart/mixed so perhaps this will be
easier to solve?

Comment 11

[scottputterman]

http://bugzilla.mozilla.org/show_bug.cgi?id=76323 also has a multipart/mixed
attachment that's not showing up.  

Comment 12

[scottputterman]

adding PDT+

Comment 13

[scottputterman]

Jean-Francois,

Does Scott's fix in http://bugzilla.mozilla.org/show_bug.cgi?id=83547 fix the
invisible attachment problems mentioned in this bug? If so, then I think we can
push the rest of this off.

Comment 14

[Jean-Francois Ducarroz]

no that doesn't fix the problem. We still mofying the message when we move it
over  IMAP!!!

Comment 15

[Jean-Francois Ducarroz]

However, moving the message over to a pop3 folder is fine, I can still see the
attachment. Definitivly something wrong going on during the IMAP copy!

Comment 16

[scottputterman]

moving to 0.9.3 and cc'ing naving.

Comment 17

[Jean-Francois Ducarroz]

The problem about the message headers getting duplicated while copying the message to an IMAP folder comes form 
our Mail server! I did the same test using 4.x and hit the problem too. CC'ing jgmyers in case he has any idea?

Comment 18

[scottputterman]

moving to 0.9.4

Comment 19

[Scott MacGregor]

Mail news triage meeting --> .9.5

Comment 20

[Scott MacGregor]

cleaning up nsbranch keywords. 

Comment 21

[scottputterman]

moving to 0.9.6

Comment 22

[Mike Cowperthwaite]

I integrated the two messages attached to this bug into my email, then copied 
them over to an IMAP folder.  Opening those messages, I was able to 
view/download the attachment (.doc or .ppt) from the attachment panel in 
top-level window, and also in the message windows obtained by opening the .eml 
attachments.  (Mozilla 1.6)

I'm not 100% sure that what I did corresponded to the problem described here, 
but someone who knows the bug better might want to see if this has been fixed 
somewhere along the way.

Comment 23

[Mike Cowperthwaite]

Stephen Donner, any need to keep this bug open?

Comment 24

[Stephen Donner [:stephend] Not actively reading bugmail]

Mike, thanks for the reminder.  I just tested with build SeaMonkey 1.1a;Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20051101 Mozilla/1.0, and both moving and copying these from Local Folders under IMAP retained all attachments just fine.  No patch in this bug itself, but obviously *something* in the past 4 years has fixed this, but since I can't put my finger on it, marking as WFM.