Closed Bug 747745 Opened 12 years ago Closed 12 years ago

Socorro error loading hang report

Categories

(Socorro :: General, task)

Product:
Socorro
Component:
General
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: jruderman, Unassigned)

References

(
URL
)

Details

bp-31c44edf-653f-4ea7-a4a3-d0d492120422 is busted. 

"Error: Something bad happened. It's not you, it's me."

This is from a user in #firefox who set hangmonitor.timeout to 8 in order to diagnose a hang.

Might be related to bug 697770, but I'm not sure why this hang report would be missing information.
Seems that the problem was on my side. In submit.log i found "[04/22/12 15:56:42] Crash report submission failed: Das System kann die angegebene Datei nicht finden.". The german message means: "System was not able to find the file". Don't know why this happend.
This report is now more than 6 months old and therefore not existing any more for us to investigate (our data retention policy calls for removal of old reports due to data storage and privacy issues).
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
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