748944 - Firefox crash in std::tr1::_Xbad with Norton Internet Security 2012

Status: RESOLVED WONTFIX

(Firefox :: Extension Compatibility, defect)

Description

[Marcia Knous [:marcia]]

This bug was filed from the Socorro interface and is 
report bp-64f032f5-b087-4a17-9c65-bfbe42120425 .
============================================================= 

Seen while looking at crash stats. Most likely correlated to an extension but right now not showing up in the manual correlation reports. https://crash-stats.mozilla.com/report/list?signature=std::tr1::_Xbad%28std::tr1::regex_constants::error_type%29. Some comments seem to be in Russian.

One user has Avast and Yandex so those are two possibilities.

Comment 1

[Marcia Knous [:marcia]]

Frame 	Module 	Signature 	Source
0 	KERNELBASE.dll 	RaiseException 	
1 	msvcr90.dll 	_CxxThrowException 	
2 	msvcp90.dll 	std::tr1::_Xbad 	
3 	coidsafe.dll 	coidsafe.dll@0x5645e 	
4 	coidsafe.dll 	coidsafe.dll@0x55c2c 	
5 	coidsafe.dll 	coidsafe.dll@0x55952 	
6 	coidsafe.dll 	coidsafe.dll@0x5595b 	
7 	coidsafe.dll 	coidsafe.dll@0xa1c79 	
8 	coidsafe.dll 	coidsafe.dll@0x5588d 	
9 	coidsafe.dll 	coidsafe.dll@0x550a1 	
10 	coidsafe.dll 	coidsafe.dll@0x5409f 	
11 	oleaut32.dll 	oleaut32.dll@0x3e58 	
12 	ccl110u.dll 	ccl110u.dll@0x7b96e 	
13 	ccl110u.dll 	ccl110u.dll@0x6b0d2 	
14 	ccl110u.dll 	ccl110u.dll@0x86f0f 	
15 	ccl110u.dll 	ccl110u.dll@0x9b967 	
16 	ccl110u.dll 	ccl110u.dll@0x9b967 	
17 	oleaut32.dll 	oleaut32.dll@0x3e58 	
18 	ccl110u.dll 	ccl110u.dll@0x65f00 	
19 	coidsafe.dll 	coidsafe.dll@0xa1caf 	
20 	coidsafe.dll 	coidsafe.dll@0x539a3 	
21 	coidsafe.dll 	coidsafe.dll@0x3c953 	
22 	ccl110u.dll 	ccl110u.dll@0x8901b 	
23 	coidsafe.dll 	coidsafe.dll@0x66de7 	
24 	oleaut32.dll 	oleaut32.dll@0x3e58 	
25 	coidsafe.dll 	coidsafe.dll@0x65f4d 	
26 	coidsafe.dll 	coidsafe.dll@0x649d1 	
27 	coidsafe.dll 	coidsafe.dll@0xaa59f 	
28 	coidsafe.dll 	coidsafe.dll@0x65c86 	
29 	coidsafe.dll 	coidsafe.dll@0x6e9c6 	
30 	coidsafe.dll 	coidsafe.dll@0x63cdb 	
31 	coidsafe.dll 	coidsafe.dll@0x3f58c 	
32 	ccl110u.dll 	ccl110u.dll@0x8901b 	
33 	ccl110u.dll 	ccl110u.dll@0x86f0f 	
34 	ccl110u.dll 	ccl110u.dll@0x9b967 	
35 	ccl110u.dll 	ccl110u.dll@0x9b967 	
36 	ccl110u.dll 	ccl110u.dll@0x9b967 	
37 	ccl110u.dll 	ccl110u.dll@0x9b967 	
38 	coidsafe.dll 	coidsafe.dll@0x3a79e 	
39 	coidsafe.dll 	coidsafe.dll@0x3df76 	
40 	coidsafe.dll 	coidsafe.dll@0xc106f 	
41 	coFFPlgn.dll 	coFFPlgn.dll@0x16824 	
42 	coidsafe.dll 	coidsafe.dll@0x3dcba 	
43 	coidsafe.dll 	coidsafe.dll@0x159a3 	
44 	coidsafe.dll 	coidsafe.dll@0x1446a 	
45 	coidsafe.dll 	coidsafe.dll@0x321e7 	
46 	coidsafe.dll 	coidsafe.dll@0xc106f 	
47 	coidsafe.dll 	coidsafe.dll@0x981ed 	
48 	coidsafe.dll 	coidsafe.dll@0x2fad5 	
49 	coFFPlgn.dll 	coFFPlgn.dll@0x50acd 	
50 	coFFPlgn.dll 	coFFPlgn.dll@0x4f563 	
51 	coFFPlgn.dll 	coFFPlgn.dll@0x4f274 	
52 	coFFPlgn.dll 	coFFPlgn.dll@0x51fbb 	
53 	user32.dll 	InternalCallWinProc 	
54 	user32.dll 	UserCallWinProcCheckWow 	
55 	user32.dll 	UserCallWinProcCheckWow 	
56 	ntdll.dll 	KiUserApcDispatcher 	
57 	user32.dll 	DispatchMessageW 	
58 	xul.dll 	nsAppShell::ProcessNextNativeEvent 	widget/windows/nsAppShell.cpp:344
59 	xul.dll 	nsBaseAppShell::OnProcessNextEvent 	widget/xpwidgets/nsBaseAppShell.cpp:306
60 	xul.dll 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:619
61 	xul.dll 	mozilla::ipc::MessagePump::Run 	ipc/glue/MessagePump.cpp:110
62 	xul.dll 	xul.dll@0xb6d5e3 	
63 	xul.dll 	MessageLoop::RunHandler 	ipc/chromium/src/base/message_loop.cc:201
64 	xul.dll 	_SEH_epilog4 	
65 	xul.dll 	MessageLoop::Run 	ipc/chromium/src/base/message_loop.cc:175
66 	xul.dll 	nsSVGPathGeometryFrame::Render 	layout/svg/base/src/nsSVGPathGeometryFrame.cpp:469
67 		@0x7546ffff 	
68 	xul.dll 	nsAppStartup::Run 	toolkit/components/startup/nsAppStartup.cpp:220
69 	xul.dll 	XRE_main 	toolkit/xre/nsAppRunner.cpp:3537
70 	firefox.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:107
71 	firefox.exe 	firefox.exe@0x4033 	
72 	firefox.exe 	__tmainCRTStartup 	crtexe.c:594
73 	firefox.exe 	_SEH_epilog4 	
74 	kernel32.dll 	BaseThreadInitThunk 	
75 	ntdll.dll 	__RtlUserThreadStart 	
76 	ntdll.dll 	LdrpInitializeProcess 	
77 	kernel32.dll 	WerpReportFaultInternal 	
78 	kernel32.dll 	WerpReportFaultInternal

Comment 2

[Scoobidiver (away)]

coidsafe.dll belongs to Norton Internet Security.
From crash reports I checked, the version is 2012.5.3.7.

Comment 3

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/reply/question/etc.)]

Norton Internet Security 2012 is obsolete.