Closed Bug 754729 Opened 12 years ago Closed 12 years ago

Sync Errors while connecting to office VPN - shows error.login.failed but other wise no errors

Categories

(Cloud Services :: General, defect)

Product:
Cloud Services
Component:
General
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 806494

People

(Reporter: shibucv, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0 Build ID: 20120420145725 Steps to reproduce: Sync Errors while connecting to office VPN - shows error.login.failed but other wise no errors logs below .... 1336953385586 Sync.Service INFO Loading Weave 1.15.0 1336953385599 Sync.Engine.Bookmarks DEBUG Engine initialized 1336953385602 Sync.Engine.Forms DEBUG Engine initialized 1336953385606 Sync.Engine.History DEBUG Engine initialized 1336953385609 Sync.Engine.Passwords DEBUG Engine initialized 1336953385609 Sync.Engine.Prefs DEBUG Engine initialized 1336953385610 Sync.Engine.Tabs DEBUG Engine initialized 1336953385610 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1336953385613 Sync.Engine.Addons DEBUG Engine initialized 1336953385638 Sync.Service INFO Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0 1336953385643 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1336953385644 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1336953385644 Sync.SyncKeyBundle INFO SyncKeyBundle being created for b3xd4bllpiqhfxspvfvxjgrnvponszbe 1336953385644 Sync.Service DEBUG Caching URLs under storage user base: https://phx-sync327.services.mozilla.com/1.1/b3xd4bllpiqhfxspvfvxjgrnvponszbe/ 1336953385644 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1336953385645 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1336953385645 Sync.AddonsReconciler DEBUG Adding change listener. 1336953385654 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1336953385654 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1336953389648 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1336953389648 Sync.Service DEBUG User-Agent: Firefox/12.0 FxSync/1.15.0.20120420145725. 1336953389648 Sync.Service INFO Starting sync at 2012-05-14 05:26:29 1336953389648 Sync.Service DEBUG In sync: should login. 1336953389648 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1336953389649 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1336953389649 Sync.Service INFO Logging in user b3xd4bllpiqhfxspvfvxjgrnvponszbe 1336953403420 Sync.Resource DEBUG mesg: GET fail 401 https://phx-sync327.services.mozilla.com/1.1/b3xd4bllpiqhfxspvfvxjgrnvponszbe/info/collections 1336953403421 Sync.Resource DEBUG GET fail 401 https://phx-sync327.services.mozilla.com/1.1/b3xd4bllpiqhfxspvfvxjgrnvponszbe/info/collections 1336953403421 Sync.Service WARN 401: login failed. 1336953403421 Sync.Service DEBUG Finding cluster for user b3xd4bllpiqhfxspvfvxjgrnvponszbe 1336953406981 Sync.Resource DEBUG mesg: GET success 200 https://auth.services.mozilla.com/user/1.0/b3xd4bllpiqhfxspvfvxjgrnvponszbe/node/weave 1336953406981 Sync.Resource DEBUG GET success 200 https://auth.services.mozilla.com/user/1.0/b3xd4bllpiqhfxspvfvxjgrnvponszbe/node/weave 1336953406982 Sync.Service DEBUG Cluster value = https://phx-sync327.services.mozilla.com/ 1336953406982 Sync.Status DEBUG Status.login: success.login => error.login.reason.account 1336953406982 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1336953406982 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. ===
Sync failed to login. Is this reliably reproducible? Not sure what connecting to the office VPN has to do with it.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
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