757148 - Desktop says that device is connected via Sync - FFbeta2 says it's not

Status: RESOLVED DUPLICATE of bug 756716

(Firefox for Android Graveyard :: Android Sync, defect, P5)

Description

[Chelsea Novak [:chelsea]]

Web page or screen you were on when you saw the issue: On the Add a Firefox Sync Account screen.

Steps to reproduce:
1. Input the code on the computer - computer says connected
2. FFbeta2 for android says that it's not
3. Repeat - same result

What you expected: Sync to connect

Also, when trying to remove the aurora sync account that I had while using Beta, I ended up deleting my entire sync account on FF beta. UI suggested that I was just deleting the one account ("Delete sync account") but in fact I was deleting the entire sync connection on Android. Very confusing,

Crash report ID (if applicable):

Comment 1

[Kevin Brosnan [Ex-Mozilla]]

This sounds like one of the cases documented in https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed though cc'ing Sync team members to verify this.

Comment 2

[Richard Newman [:rnewman]]

Yup. If you take a look in the log, you'd see something like

"Unable to create account. If you have more than one version of Firefox/Beta/Aurora/Nightly/Fennec installed, that's why."

There is no multiple account support, so there was only one account to delete.

Comment 3

[Richard Newman [:rnewman]]

P5: won't be directly addressed; see Bug 761206, which will take care of this.

Comment 4

[Richard Newman [:rnewman]]

Ah, this is the one.