758310 - Update failed on nightlyMozilla/5.0 (Windows NT 6.1; Win64; x64; rv:15.0) Gecko/15.0 Firefox/15.0a1 ID:20120522145033

Status: RESOLVED WORKSFORME

(Toolkit :: Application Update, defect)

Description

[richard ramsden]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:15.0) Gecko/15.0 Firefox/15.0a1
Build ID: 20120522145033

Steps to reproduce:

allowed nightly to download and install update  ID:20120524030520


Actual results:

it failed
Attempting to do the update now results in failed due to install pending


Expected results:

not fail

Comment 1

[(no longer active)]

Can you please provide the contents of the following files?  You can attach them to the bug:

* C:\ProgramData\Mozilla\logs\mozillamaintenance.log
* C:\Users\[username]\AppData\Local\Mozilla\Firefox\[name of the installation dir]\updates\last-update.log

Note that if you have firefox installed in C:\Program Files (x86)\Nightly for example, the [name of the installation dir] above would be Nightly.

Thanks!

Comment 2

[richard ramsden]

Attachment: requested log

I could not find mozillamaintenance.log
I searched my HD for it.  I have no C:\ProgramData\Mozilla directory.

I started using Nightly to run the 64 bit version, which seems to have been discontinued.  That may be part of the problem.

Comment 3

[(no longer active)]

We've fixed a number of bugs since then.  Do you still see this problem in more recent nightlies?

Comment 4

[richard ramsden]

I'll need to do a re-install.
I still can't update.

Comment 5

[Robert Strong (they/them - no direct email)]

No reports of this for quite some time so resolving wfm. If you can still reproduce please reopen.