760287 - Allow support for apps, not just contributions

Status: RESOLVED WONTFIX

(Marketplace Graveyard :: Payments/Refunds, defect, P4)

Description

[Kumar McMillan [:kumar]]

When you click 'request support' from a purchase shown on the Account History page, you arrive at the support page. Its title is 'What do you need help with?'.

This page is linked directly to a contribution ID but it doesn't need to be; it can link to an addon ID. One use case is when in-app payments aren't working right, we'd like to link the buyer to this support page so she can contact the app developer through the marketplace (bug 760286)

Comment 1

[Wil Clouser [:clouserw]]

good idea

Comment 2

[Christopher Van Wiemeersch [:cvan]]

I'd really like this - especially for mobile. Kumar want to take this - or I?

Comment 3

[Kumar McMillan [:kumar]]

(In reply to Chris Van Wiemeersch [:cvan] from comment #2)
> I'd really like this - especially for mobile. Kumar want to take this - or I?

if you have bandwidth then go for it. Note the P4ness

Comment 4

[Andy McKay]

This is all dependent upon the new support flow that mushi is working on.