Closed
Bug 76663
Opened 23 years ago
Closed 23 years ago
Can't relaunch without reboot on WinME
Categories
(SeaMonkey :: General, defect, P2)
Tracking
(Not tracked)
mozilla0.9.2
People
(Reporter: lord, Assigned: law)
References
Details
At home, I'm running a recent build of Mozilla on WinME. If I crash or close the Mozilla client, I sometimes cannot restart it. I click on the icon, the hourglass appear, a Mozilla process gets started, but nothing happens. I don't even get the splashscreen. I've let it sit for a long time with no results. Killing that process and trying again does not help either. The only solution I've found is to reboot the machine. Then Mozilla launches as normal. This never happens on my Win2k machine. It happens on my WinME machine daily.
Updated•23 years ago
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Severity: normal → major
OS: Windows 2000 → Windows ME
could you please follow the steps at http://www.mozilla.org/quality/help/dependency-walker.html and attach a zip (application/zip) of dwi files from a normal and hung mozilla?
When this happened just now, I tried to reboot the system. The system reported that the process "NSPR event receiver" was not responding. I killed it, and Mozilla started up.
Comment 3•23 years ago
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"NSPR event receiver" is no longer part of NSPR. It is in xpcom/threads now (in the files plevent.h and plevent.h).
pass onto vishy... maybe he or someone on his team can investigate...
Assignee: asa → vishy
Comment 5•23 years ago
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Do you see mozilla.exe or netscp6.exe left around in your task manager? i.e. the process never really exited?
Usually no. There are those cases where a process has not closed down, but this is a different case. Since I run into the problem almost daily, I wonder how long it would take to reproduce it. I'm probably being too hopeful, but maybe having someone open/close the client a few dozen times on WinME would do the trick. I suspect that's not sufficient to trigger this problem, but it might be worth a try.
nav triage team: Paul, can you try to reproduce this on one of our inhouse ME machines
Comment 10•23 years ago
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thats a good point. reassigning to law who owns 53952.
Assignee: vishy → law
Comment 11•23 years ago
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*** Bug 77721 has been marked as a duplicate of this bug. ***
Updated•23 years ago
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Priority: -- → P2
Whiteboard: catfood
Comment 12•23 years ago
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Lisa - do you know who has an windows ME box that we can use to reproduce this problem? thanks, Vishy
Comment 13•23 years ago
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Yes, nbaca has one. Please contact her.
Assignee | ||
Comment 14•23 years ago
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I'm willing to bet that this is (was) a dup of bug 53952. If you can reproduce in a current build, please re-open. *** This bug has been marked as a duplicate of 53952 ***
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
Updated•20 years ago
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Product: Browser → Seamonkey
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Description
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