At home, I'm running a recent build of Mozilla on WinME. If I crash or close the Mozilla client, I sometimes cannot restart it. I click on the icon, the hourglass appear, a Mozilla process gets started, but nothing happens. I don't even get the splashscreen. I've let it sit for a long time with no results. Killing that process and trying again does not help either. The only solution I've found is to reboot the machine. Then Mozilla launches as normal. This never happens on my Win2k machine. It happens on my WinME machine daily.
could you please follow the steps at http://www.mozilla.org/quality/help/dependency-walker.html and attach a zip (application/zip) of dwi files from a normal and hung mozilla?
When this happened just now, I tried to reboot the system. The system reported that the process "NSPR event receiver" was not responding. I killed it, and Mozilla started up.
"NSPR event receiver" is no longer part of NSPR. It is in xpcom/threads now (in the files plevent.h and plevent.h).
pass onto vishy... maybe he or someone on his team can investigate...
Assignee: asa → vishy
Do you see mozilla.exe or netscp6.exe left around in your task manager? i.e. the process never really exited?
Usually no. There are those cases where a process has not closed down, but this is a different case. Since I run into the problem almost daily, I wonder how long it would take to reproduce it. I'm probably being too hopeful, but maybe having someone open/close the client a few dozen times on WinME would do the trick. I suspect that's not sufficient to trigger this problem, but it might be worth a try.
*** Bug 79870 has been marked as a duplicate of this bug. ***
nav triage team: Paul, can you try to reproduce this on one of our inhouse ME machines
sounds like bug 53952
thats a good point. reassigning to law who owns 53952.
Assignee: vishy → law
*** Bug 77721 has been marked as a duplicate of this bug. ***
Lisa - do you know who has an windows ME box that we can use to reproduce this problem? thanks, Vishy
Yes, nbaca has one. Please contact her.
I'm willing to bet that this is (was) a dup of bug 53952. If you can reproduce in a current build, please re-open. *** This bug has been marked as a duplicate of 53952 ***
Status: NEW → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
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