The Firefox window often cannot be moved around on the screen

RESOLVED INACTIVE

Status

()

Firefox
Shell Integration
RESOLVED INACTIVE
6 years ago
3 days ago

People

(Reporter: iacovos.galazis, Unassigned)

Tracking

13 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Build ID: 20120614114901

Steps to reproduce:

I opened a Firefox window. When I tried to move it around by clicking and draging on top of the window the window does not always move.


Actual results:

The window stayed at the same position on the screen


Expected results:

The window should have been moved around.
Try running firefox in safe mode.
Menu -> Help -> Restart with add-ons disabled -> Continue in Safe Mode.
If it works in safe mode, then one of your add-ons is causing the problem.  The only way to troubleshoot this is to disable all add-ons, and re-enable them one by one to find out which add-on is causing the problem.

If that doesn't help, create a new profile to see if it helps.  You can still keep your current profile so creating a new profile won't cause you to lose your bookmarks, passwords, preferences, etc.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Component: Untriaged → Shell Integration
QA Contact: untriaged → shell.integration

Comment 2

3 days ago
Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 days ago
Resolution: --- → INACTIVE
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