firefox 13.x crash continuously @ RtlActivateActivationContext

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
6 years ago
6 years ago

People

(Reporter: david2.guillaume, Unassigned)

Tracking

({crash})

13 Branch
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [startupcrash], crash signature)

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725

Steps to reproduce:

I have migrate from firefox 12 to firefox 13.0 the first time, but i have the same problem when i mgrate to 13.01
Firefox crash contiously. I had to backward to firefox 12 to solved the problem


Actual results:

When firefox star, it crash asking to send reprort and restart. But each restart crash again with same popup.

The trace id of the crash is : bp-de678377-d6f5-485b-8cf8-462622120618



Expected results:

Firefox should start without crashing
(Reporter)

Updated

6 years ago
Component: Untriaged → Migration
The migration component is for migrating data from another browser so I'm moving the bug back to untriaged.

This could be caused by one of your add-ons.  Try starting Firefox in safe mode[1] where no add-ons run and see if it works.  If it does, you can test adding one add-on at a time to see which one causes the crash. 

[1] https://support.mozilla.com/kb/Safe+Mode
Component: Migration → Untriaged
Keywords: crash

Updated

6 years ago
Crash Signature: [@ RtlActivateActivationContext | ActivateActCtx]

Updated

6 years ago
Whiteboard: [startupcrash]
Version: 12 Branch → 13 Branch

Comment 2

6 years ago
Works fine for me, please try with a new profile (1) and or another Firefox versions.

(1) https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?s=profiles&r=1&e=un&as=s#w_creating-a-profile
Component: Untriaged → General

Comment 3

6 years ago
david2?  did you isolate the crash to an addon or profile?
Summary: firefox 13.x crash continiously → firefox 13.x crash continuously @ RtlActivateActivationContext
Whiteboard: [startupcrash] → [closeme 2012-07-20][startupcrash]

Comment 4

6 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2012-07-20][startupcrash] → [startupcrash]
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