771381 - firefox-13.0.1-cy plugin-container: error while loading shared libraries: libxpcom.so: cannot open shared object file: No such file or directory

Status: RESOLVED DUPLICATE of bug 723487

(Firefox :: Untriaged, defect)

Description

[reescf]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Build ID: 20120615233552

Steps to reproduce:

After rebooting my computer, the system tried to restart Firefox. I am using the Welsh language 64 bit binary (13.0.1) from Mozilla. (Details below.)

When this failed, I tried to restart Firefox.

When this failed, I tried to start Firefox from the command line in safe mode.

When this also failed, I tried running the version installed through my package manager. This worked (w/o safe mode - just works normally). This is a 64 bit US English build. (The language pack for Welsh does not work which is why I usually use the full version directly from Mozilla.)

Note that this bug report is (obviously) not posted from the version of Firefox I usually use!


Actual results:

All attempts to start the binary from Mozilla failed whether started in safe mode or not. 

~/.xsession-errors includes the following:

lib/firefox/plugin-container: error while loading shared libraries: libxpcom.so: cannot open shared object file: No such file or directory

However, libxpcom.so is bundled with Firefox and is present in the same directory:

contents of lib/firefox/:

Throbber-small.gif          defaults/           libmozsqlite3.so*  libsmime3.so*            plugin-container*
application.ini             dependentlibs.list  libnspr4.so*       libsoftokn3.chk          precomplete
blocklist.xml               extensions/         libnss3.so*        libsoftokn3.so*          removed-files
chrome/                     firefox*            libnssckbi.so*     libssl3.so*              run-mozilla.sh*
chrome.manifest             firefox-bin*        libnssdbm3.chk     libxpcom.so*             searchplugins/
components/                 icons/              libnssdbm3.so*     libxul.so*               update-settings.ini
crashreporter*              libfreebl3.chk      libnssutil3.so*    mozilla-xremote-client*  updater*
crashreporter-override.ini  libfreebl3.so*      libplc4.so*        omni.ja                  updater.ini
crashreporter.ini           libmozalloc.so*     libplds4.so*       platform.ini

Application info from application.ini:

[App]
Vendor=Mozilla
Name=Firefox
Version=13.0.1
BuildID=20120614114901
SourceRepository=http://hg.mozilla.org/releases/mozilla-release
SourceStamp=f48d675ffa9f
ID={ec8030f7-c20a-464f-9b0e-13a3a9e97384}

[Gecko]
MinVersion=13.0.1
MaxVersion=13.0.1

[XRE]
EnableProfileMigrator=1
EnableExtensionManager=1

[Crash Reporter]
Enabled=1
ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=13.0.1&buildid=20120614114901

System info:

Linux 3.4.4-2-ARCH #1 SMP PREEMPT Sun Jun 24 18:59:47 CEST 2012 x86_64 GNU/Linux



Expected results:

Firefox should have started.

Failing that, I'd expect it to start in safe mode.

Failing that, I'd expect the problem to be with my profile or with the lack of some external system requirement. But clearly that's not the case - profile works fine with the US Firefox from my distro and the missing library is not an external system requirement.

Comment 1

[Matthias Versen [:Matti]]

looks like a dupe of bug 723487